CompTIA 220-1102 Online Practice Questions and Exam Preparation

CompTIA 220-1102 Online Questions & Answers

• Question 121:

  A company wants to remove information from past users' hard drives in order to reuse the hard drives Witch of the following is the MOST secure method A. Reinstalling Windows

  B. Performing a quick format

  C. Using disk-wiping software

  D. Deleting all files from command-line interface

  Correct Answer. C
  C

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  Explanation

  Using disk-wiping software is the most secure method for removing information from past users' hard drives in order to reuse the hard drives. Disk-wiping software can help to ensure that all data on the hard drive is completely erased and cannot be recovered.

• Question 122:

  A technician needs to manually set an IP address on a computer that is running macOS. Which of the following commands should the technician use?

  A. ipconfig
  B. ifconfig
  C. arpa
  D. ping
  B. ifconfig

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  Explanation

  ifconfig is a command-line utility that allows you to configure network interfaces on macOS and other Unix-like systems1. To set an IP address using ifconfig, you need to know the name of the network interface you want to configure (such as en0 or en1), and the IP address you want to assign (such as 192.168.0.150). You also need to use sudo to run the command with administrative privileges2. The syntax of the command is: sudo ifconfig interface address For example, to set the IP address of en1 to 192.168.0.150, you would type: sudo ifconfig en1 192.168.0.150 You may also need to specify other parameters such as subnet mask, gateway, or DNS servers, depending on your network configuration3. The other commands are not directly related to setting an IP address on macOS. ipconfig is a similar command for Windows systems4, arpa is a domain name used for reverse DNS lookup, and ping is a command for testing network connectivity.

• Question 123:

  An implementation specialist is replacing a legacy system at a vendor site that has only one wireless network available. When the specialist connects to Wi-Fi. the specialist realizes the insecure network has open authentication. The technician needs to secure the vendor's sensitive data. Which of the following should the specialist do FIRST to protect the company's data?

  A. Manually configure an IP address, a subnet mask, and a default gateway.
  B. Connect to the vendor's network using a VPN.
  C. Change the network location to private.
  D. Configure MFA on the network.
  B. Connect to the vendor's network using a VPN.

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  Explanation

  The first thing that the specialist should do to protect the company's data on an insecure network with open authentication is to connect to the vendor's network using a VPN. A VPN stands for Virtual Private Network and is a technology that creates a secure and encrypted connection over a public or untrusted network. A VPN can protect the company's data by preventing eavesdropping, interception or modification of the network traffic by unauthorized parties. A VPN can also provide access to the company's internal network and resources remotely. Manually configuring an IP address, a subnet mask and a default gateway may not be necessary or possible if the vendor's network uses DHCP to assign network configuration parameters automatically. Manually configuring an IP address, a subnet mask and a default gateway does not protect the company's data from network attacks or threats. Changing the network location to private may not be advisable or effective if the vendor's network is a public or untrusted network. Changing the network location to private does not protect the company's data from network attacks or threats. Configuring MFA on the network may not be feasible or sufficient if the vendor's network has open authentication and does not support or require MFA. Configuring MFA on the network does not protect the company's data from network attacks or threats.

  References: CompTIA A+ Core 2 (220-1002) Certification Exam Objectives Version 4.0, Domain 3.3

• Question 124:

  A remote user contacts the help desk about an email that appears to be distorted. The technician is unsure what the user means and needs to view the email to assist with troubleshooting. Which of the following should the technician use to assist the user?

  A. VNC
  B. SSH
  C. VPN
  D. RMM
  A. VNC

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  Explanation

• Question 125:

  A user reports that a system is performing unusually and is sending requests to an unfamiliar IP address every five minutes. Which of the following should the technician check first to troubleshoot the issue?

  A. Application logs
  B. Running processes
  C. Antivirus scans
  D. Recent system updates
  B. Running processes

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  Explanation

• Question 126:

  The command cac cor.ptia. txt was issued on a Linux terminal. Which of the following results should be expected?

  A. The contents of the text comptia.txt will be replaced with a new blank document
  B. The contents of the text comptia. txt would be displayed.
  C. The contents of the text comptia.txt would be categorized in alphabetical order.
  D. The contents of the text comptia. txt would be copied to another comptia. txt file
  B. The contents of the text comptia. txt would be displayed.

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  Explanation

  The command cac cor.ptia. txt was issued on a Linux terminal. This command would display the contents of the text comptia.txt.

• Question 127:

  A technician, who is completing hardware upgrades at a company, is approached by a user who submitted a computer upgrade request. After checking the list of offices to upgrade, the technician finds that the user's office is not listed for an upgrade.

  Which of the following actions should the technician take next?

  A. Ask the company's human resources department to address the issue.
  B. Notify the project manager about the user's concern.
  C. Tell the user that this request is not on the list to be upgraded.
  D. Ask the user's supervisor if the technician should upgrade the computer.
  B. Notify the project manager about the user's concern.

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  Explanation

  When a technician finds that a user's office is not listed for an upgrade but the user has submitted a request, the appropriate action is to:

  Notify the project manager about the user's concern: The project manager oversees the upgrade process and can address any discrepancies or omissions in the upgrade list. Ask the company's human resources department to address the

  issue: HR typically handles personnel matters, not hardware upgrades.

  Tell the user that this request is not on the list to be upgraded: This does not resolve the user's concern and could cause frustration. Ask the user's supervisor if the technician should upgrade the computer: The supervisor may not have the

  authority or information to make decisions about the upgrade list.

  CompTIA A+ 220-1102 Exam Objectives, Section 4.1: Given a scenario implement best practices associated with documentation and support systems information management. Best practices for handling user requests and project

  management documentation.

• Question 128:

  A technician is unable to completely start up a system. The OS freezes when the desktop background appears, and the issue persists when the system is restarted. Which of the following should the technician do next to troubleshoot the issue?

  A. Disable applicable BIOS options.
  B. Load the system in safe mode.
  C. Start up using a flash drive OS and run System Repair.
  D. Enable Secure Boot and reinstall the system.
  B. Load the system in safe mode.

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  Explanation

• Question 129:

  A help desk technician determines a motherboard has failed. Which of the following is the most logical next step in the remediation process?

  A. Escalating the issue to Tier 2
  B. Verifying warranty status with the vendor
  C. Replacing the motherboard
  D. Purchasing another PC
  B. Verifying warranty status with the vendor

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  Explanation

• Question 130:

  An administrator has received approval for a change request for an upcoming server deployment. Which of the following steps should be completed NEXT?

  A. Perform a risk analysis.
  B. Implement the deployment.
  C. Verify end user acceptance
  D. Document the lessons learned.
  A. Perform a risk analysis.

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  Explanation

  Before making any changes to the system, it is important to assess the risks associated with the change and determine whether it is worth implementing. Risk analysis involves identifying potential risks, assessing their likelihood and impact, and determining what steps can be taken to mitigate them. It is important to perform this step before making any changes, as this allows the administrator to make an informed decision about whether or not the change should be implemented. Once the risks have been assessed and the administrator has decided to go ahead with the change, the next step is to implement the deployment.