CompTIA 220-1102 Online Practice
Questions and Exam Preparation
220-1102 Exam Details
Exam Code
:220-1102
Exam Name
:CompTIA A+ Certification: Core 2
Certification
:CompTIA Certifications
Vendor
:CompTIA
Total Questions
:916 Q&As
Last Updated
:May 24, 2026
CompTIA 220-1102 Online Questions &
Answers
Question 141:
An MDM report shows that a user's company cell phone has unauthorized applications installed. The device has recently checked into the MDM server, and the company still has access to remotely wipe the device. Which of the following describes the action the user has performed?
A. Obtained root access B. Upgraded the OS C. Installed a VPN D. Uninstalled the MDM software
A. Obtained root access
Explanation
If an MDM (Mobile Device Management) solution detects unauthorized applications, it is likely that the user has rooted (Android) or jailbroken (iOS) the device to bypass security restrictions. Root access allows the user to install unauthorized
applications that MDM policies would normally block.
Option B: Upgraded the OS, Incorrect. Upgrading the OS does not bypass security policies or allow unauthorized apps.
Option C: Installed a VPN, Incorrect. A VPN does not affect the MDM system or allow unauthorized apps.
Option D: Uninstalled the MDM software, Incorrect. If the MDM software was removed, the device would not still be reporting to the MDM server.
CompTIA A+ 220-1102, Objective 2.7 ?Mobile Device Security and MDM
Question 142:
A technician is troubleshooting boot times for a user. The technician attempts to use MSConfig to see which programs are starting with the OS but receives a message that it can no longer be used to view startup items. Which of the following programs can the technician use to view startup items?
A. msinfo32 B. perfmon C. regedit D. taskmgr
D. taskmgr
Explanation
Question 143:
SIMULATION
The network administrator has changed the IP address of Computer A from 192. 168. 120 to 10. 10. 1020 and now Jane a user, is unable to connect to file shares on Computer A from Computers using the computer name.
Instructions:
Using the available tools, resolve the connectivity issues. When you have completed the simulation, please select the done button to submit your answer.
A. Please review explanation for detailed answer B. PlaceHolder C. PlaceHolder D. PlaceHolder
A. Please review explanation for detailed answer
Explanation
Please check the below images for detailed connectivity steps to do:
Question 144:
A user is attempting to browse the internet using Internet Explorer. When trying to load a familiar web page, the user is unexpectedly redirected to an unfamiliar website.
Which of the following would MOST likely solve the issue?
A. Updating the operating system B. Changing proxy settings C. Reinstalling the browser D. Enabling port forwarding
C. Reinstalling the browser
Explanation
Reinstalling the browser would most likely solve the issue. This would remove any malicious software or add-ons that may be causing the issue and restore the browser to its default settings.
Question 145:
An organization is centralizing support functions and requires the ability to support a remote user's desktop. Which of the following technologies will allow a technician to see the issue along with the user?
A. RDP B. VNC C. SSH D. VPN
B. VNC
Explanation
VNC will allow a technician to see the issue along with the user when an organization is centralizing support functions and requires the ability to support a remote user's desktop1
Question 146:
SIMULATION
Two components of Genericware2.0 are causing performance issues on a Windows 7 PC. One Generic 2.0 component is currently not responding and needs to be disabled upon reboot. To prevent further performance issues ensure both
components are no longer running upon reboot, without making any other changes to the current system or without deleting registry keys or shortcuts.
Instructions: When you have completed the simulation, please select the done button to submit your answer.
A. Check the answer in explanation. B. PlaceHolder C. PlaceHolder D. PlaceHolder
A. Check the answer in explanation.
Explanation
Please check the below images for detailed steps to do:
This is a simple one, you will start on the Windows Desktop, "Go to the Start menu and type in the search bar ?SCONFIG". after you're done click on Startup and remove the Tick from the application name provided by the sim (genware.exe I think ). When this is done, "Click on the Services tab, and remove the tick from the application name provided by the sim. After that's finished click Apply and OK". and you're "Done". Tip: In disable startup program called "genware2.0" just go to start type msconfig and it will be in start-up column and also in service. Then go to start find folder startup and remove programs icon from that folder you don't have to remove it from trash.
Question 147:
A systems administrator is experiencing issues connecting from a laptop to the corporate network using PKI. Which of the following tools can the systems administrator use to help remediate the issue?
A. certmgr.msc B. mscontig.exe C. lusrmgr.msc D. perfmon.msc
A. certmgr.msc
Explanation
Digital certificates will grant you access to websites and servers, they act as an agreement to allow client to browse the Internet.
Question 148:
A technician received a call from a user who clicked on a web advertisement. Now, every time the user moves the mouse, a pop-up displays across the monitor. Which of the following procedures should the technician perform?
A. Boot into safe mode. B. Perform a malware scan. C. Restart the machine. D. Reinstall the browser.
B. Perform a malware scan.
Explanation
Question 149:
A user opened an infected email. A security administrator responded to the malicious event, successfully mitigated the situation, and returned the machine to service
Which of the following needs to be completed before this event is considered closed?
A. Acceptable use policy B. Incident report C. End user license agreement D. Standard operating procedures
B. Incident report
Explanation
After successfully mitigating a malicious event caused by an infected email, the final step before considering the event closed is to complete an incident report. This document should detail the nature of the incident, the steps taken to resolve it, and any lessons learned to improve future responses to similar threats.
Question 150:
A user lost a company tablet that was used for customer intake at a doctor's office. Which of the following actions would BEST protect against unauthorized access of the data?
A. Changing the office's Wi-Fi SSID and password B. Performing a remote wipe on the device C. Changing the user's password D. Enabling remote drive encryption
B. Performing a remote wipe on the device
Explanation
The best action to protect against unauthorized access of the data on the lost company tablet is to perform a remote wipe on the device. A remote wipe is a feature that allows an administrator or a user to erase all the data and settings on a device remotely, usually through a web portal or an email command. A remote wipe can help prevent the data from being accessed or compromised by anyone who finds or steals the device. Changing the office's Wi-Fi SSID and password may prevent the device from connecting to the office network but may not prevent the data from being accessed locally or through other networks. Changing the user's password may prevent the device from logging in to the user's account but may not prevent the data from being accessed by other means or accounts. Enabling remote drive encryption may protect the data from being read by unauthorized parties but may not be possible if the device is already lost or turned off.
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