CompTIA 220-1102 Online Practice Questions and Exam Preparation

CompTIA 220-1102 Online Questions & Answers

• Question 111:

  A technician is in the process of installing a new hard drive on a server but is called away to another task. The drive has been unpackaged and left on a desk. Which of the following should the technician perform before leaving?

  A. Ask coworkers to make sure no one touches the hard drive.
  B. Leave the hard drive on the table; it will be okay while the other task is completed.
  C. Place the hard drive in an antistatic bag and secure the area containing the hard drive.
  D. Connect an electrostatic discharge strap to the drive.
  C. Place the hard drive in an antistatic bag and secure the area containing the hard drive.

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  Explanation

  The technician should place the hard drive in an antistatic bag and secure the area containing the hard drive before leaving. This will protect the hard drive from electrostatic discharge (ESD), dust, moisture, and physical damage. Asking coworkers to make sure no one touches the hard drive is not a reliable or secure way to prevent damage. Leaving the hard drive on the table exposes it to ESD and other environmental hazards. Connecting an electrostatic discharge strap to the drive is not enough to protect it from dust, moisture, and physical damage.

• Question 112:

  Every time a user tries to open the organization's proprietary application on an Android tablet, the application immediately closes. Other applications are operating normally. Which of the following troubleshooting actions would MOST likely resolve the issue? (Choose two.)

  A. Uninstalling the application
  B. Gaining root access to the tablet
  C. Resetting he web browser cache
  D. Deleting the application cache
  E. Clearing the application storage
  F. Disabling mobile device management
  D. Deleting the application cache
  E. Clearing the application storage

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  Explanation

• Question 113:

  A technician is troubleshooting a PC that has been performing poorly. Looking at the Task Manager, the technician sees that CPU and memory resources seem fine, but disk throughput is at 100%.

  Which of the following types of malware is the system MOST likely infected with?

  A. Keylogger
  B. Rootkit
  C. Ransomware
  D. Trojan
  C. Ransomware

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  Explanation

  Ransomware is a type of malware that encrypts the files on the victim's computer and demands a ransom for their decryption. Ransomware can cause high disk throughput by encrypting large amounts of data in a short time.

• Question 114:

  A technician receives a personal text message while troubleshooting a customer's PC. The technician does not reply to the message and continues troubleshooting. Which of the following best describes the technician's actions?

  A. Avoiding distractions
  B. Presenting a professional appearance
  C. Setting and meeting timelines
  D. Projecting confidence
  A. Avoiding distractions

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  Explanation

• Question 115:

  A developer receives the following error while trying to install virtualization software on a workstation: VTx not supported by system

  Which of the following upgrades will MOST likely fix the issue?

  A. Processor
  B. Hard drive
  C. Memory
  D. Video card
  A. Processor

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  Explanation

• Question 116:

  Which of the following documents in criminal proceedings must be updated every time a piece of evidence is touched or transferred in order for the evidence to be considered valid?

  A. Licensing agreement
  B. Regulatory compliance
  C. Incident documentation
  D. Chain of custody
  D. Chain of custody

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  Explanation

• Question 117:

  A user accidentally installed the incorrect word processing application on an iMac. Which of the following would allow the user to uninstall the incorrect application?

  A. Move the application to the desktop and press delete
  B. Identify the application in Finder and drag it to the trash can.
  C. Use Spotlight to search for the application, and then run the application.
  D. Use Time Machine to go back to the date before the installation.
  B. Identify the application in Finder and drag it to the trash can.

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  Explanation

  On macOS, uninstalling an application typically involves locating the app in Finder and dragging it to the Trash. This method is straightforward and commonly used for removing unwanted applications. The other options do not directly relate to the standard process of uninstalling applications on a Mac.

• Question 118:

  A technician ran the following command on a user's workstation:

  net use G: \\server1\team\documents /persistent:yes

  Which of the following did the technician set up by running this command?

  A. Mapped drive
  B. File server
  C. Shared folder
  D. Shared resource
  A. Mapped drive

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  Explanation

• Question 119:

  A mobile phone user has downloaded a new payment application that allows payments to be made with a mobile device. The user attempts to use the device at a payment terminal but is unable to do so successfully. The user contacts a help desk technician to report the issue. Which of the following should the technician confirm NEXT as part of the troubleshooting process?

  A. If airplane mode is enabled
  B. If Bluetooth is disabled
  C. If NFC is enabled
  D. If WiFi is enabled
  E. If location services are disabled
  C. If NFC is enabled

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  Explanation

  NFC stands for Near Field Communication, and it is a wireless technology that allows your phone to act as a contactless payment device, among other things . Payment applications that allow payments to be made with a mobile device

  usually rely on NFC to communicate with the payment terminal. Therefore, if NFC is disabled on the phone, the payment will not work. To enable NFC on an Android phone, you need to follow these steps:

  On your Android device, open the Settings app.

  Select Connected devices.

  Tap on Connection preferences.

  You should see the NFC option. Toggle it on.

  The other options are not directly related to using a payment application with a mobile device. Airplane mode is a setting that disables all wireless communication on the phone, including NFC, but it also affects calls, texts, and internet access.

  Bluetooth is a wireless technology that allows you to connect your phone with other devices such as headphones or speakers, but it is not used for contactless payments. Wi-Fi is a wireless technology that allows you to access the internet or

  a local network, but it is also not used for contactless payments. Location services are a feature that allows your phone to determine your geographic location using GPS or other methods, but they are not required for contactless payments.

• Question 120:

  A technician is deploying a new Wi-Fi solution for the office and wants to ensure users can log in to the Wi-Fi with their existing network log-in and password. Which of the following methods should the technician use?

  A. AES
  B. RADIUS
  C. TKIP
  D. WPA3
  B. RADIUS

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  Explanation