CompTIA 220-1002 Online Practice Questions and Exam Preparation

CompTIA 220-1002 Online Questions & Answers

• Question 311:

  A technician received 300 old desktops following a recent computer upgrade. After taking inventory of the old machines, the technician must destroy the data on the HDDs. Which of the following would be the MOST effective method to accomplish this task?

  A. Drill
  B. Hammer
  C. Low-level format
  D. Degaussing
  D. Degaussing

• Question 312:

  A user visited a website and infected a Windows 10 computer with a virus. A technician troubleshoots the issue, but the virus runs every time the computer is restarted. Which of the following should the technician try NEXT to resolve the issue?

  A. Use Advanced Startup to run a System Image Recovery.
  B. Boot to safe mode and run System File Checker.
  C. Boot to safe mode and run Task Manager.
  D. Use Advanced Startup to run Windows System Restore.
  A. Use Advanced Startup to run a System Image Recovery.

• Question 313:

  Ann, a user, has asked technician for help with her computer. Ann has been trying to speed it up with simple Upgrades but has not been successful. She added memory and removed unnecessary applications that were no longer in use. After removing the applications, however, the computer seemed to get slower.

  Which of the following is the BEST solution?

  A. Defragment the hard drive.
  B. Kill the removed tasks.
  C. Perform software updates.
  D. Rebuild the user profile.
  A. Defragment the hard drive.

• Question 314:

  Joe, a user, copies a text document off of a CD drive into a folder. Joe has full control permissions on the folder. When Joe tries to edit and save the document, the system prompts him to save it to a new location. Which of the following is the reason for this behavior?

  A. The file properties are set to Read Only
  B. The CD was damaged and transferred the file incorrectly
  C. The original file was corrupted
  D. The file has an incorrect file extension
  A. The file properties are set to Read Only

• Question 315:

  A technician is installing a private PC in a public workspace. Which of the following password practices should the technician implement on the PC to secure network access?

  A. Remove the guest account from the administrators group
  B. Disable single sign-on
  C. Issue a default strong password for all users
  D. Require authentication on wake-up
  D. Require authentication on wake-up

• Question 316:

  Ann, a user, calls the help desk regarding an issue on her laptop. While working remotely, she appears to be connecting to WiFi but is unable to retrieve her corporate email. The wireless name is listed as "ConnectMe" and appears as unsecure.

  Which of the following should the help desk perform to fix the issue?

  A. Remote into Ann's system and restart the wireless adapter
  B. Ask Ann to open a browser and watch for a redirect page
  C. Advice Ann to pug an Ethernet cable into her laptop
  D. Direct Ann to run an antivirus program on her laptop
  B. Ask Ann to open a browser and watch for a redirect page

• Question 317:

  Which of the following application installation methods requires the use of a valid IP address?

  A. USB
  B. Network-based
  C. Script-based
  D. CD-ROM
  B. Network-based

• Question 318:

  What a user is allowed to do on a computer network would be addressed in:

  A. a user acceptance policy
  B. regulatory and compliance policy
  C. a password policy
  D. an acceptable use policy
  D. an acceptable use policy

• Question 319:

  A technician is troubleshooting a customer's PC and receives a phone call. The technician does not take the call and sets the phone to silent. Which of the following BEST describes the technician's actions?

  A. Avoid distractions
  B. Deal appropriately with customer's confidential material
  C. Adhere to user privacy policy
  D. Set and meet timelines
  A. Avoid distractions

• Question 320:

  A user's computer has been performing sluggishly The user reports the computer lakes a long time to be ready to use after powering it on A technician decides to use MSConfig to review the applications that might be causing the slowdown On which of the following should the technician focus? (Select TWO).

  A. Startup
  B. Disk Defragmenter
  C. Windows Updates
  D. Services
  E. Disk Cleanup
  F. Event Viewer
  A. Startup
  E. Disk Cleanup