CompTIA 220-1002 Online Practice Questions and Exam Preparation

CompTIA 220-1002 Online Questions & Answers

• Question 1:

  As part of a CYOD policy, a systems administrator needs to configure each user's Windows device to require a password when resuming from a period of sleep or inactivity.

  Which of the following paths will lead the administrator to the correct settings?

  A. Use Settings to access Screensaver settings
  B. Use Settings to access Screen Time-out settings
  C. Use Settings to access General
  D. Use Settings to access Display
  A. Use Settings to access Screensaver settings

• Question 2:

  A new service desk is having a difficult time managing the volume of requests.

  Which of the following is the BEST solution for the department?

  A. Implementing a support portal
  B. Creating a ticketing system
  C. Commissioning an automated callback system
  D. Submitting tickets through email
  B. Creating a ticketing system

• Question 3:

  A technician is investigating an employee's smartphone that has following symptoms:

  The device is hot, even when it is not in use.

  Applications crash, especially when others are launched.

  Certain applications, such as GPS, are in portrait mode when they should be in landscape mode.

  Which of the following can the technician do to MOST likely resolve these issues with minimal impact? (Choose two.)

  A. Turn on autorotation
  B. Activate airplane mode
  C. Close unnecessary applications
  D. Perform a factory reset
  E. Update the device's operating system
  F. Reinstall the applications that have crashed
  A. Turn on autorotation
  C. Close unnecessary applications

• Question 4:

  Which of the following file extensions are commonly used to install applications on a macOS machine? (Choose three.)

  A. .mac
  B. .pkg
  C. .deb
  D. .dmg
  E. .msi
  F. .appx
  G. .app
  H. .apk
  B. .pkg
  D. .dmg
  G. .app

• Question 5:

  An analyst needs GUI access to server software running on a macOS server.

  Which of the following options provides the BEST way for the analyst to access the macOS server from the Windows workstation?

  A. RDP through RD Gateway
  B. Apple Remote Desktop
  C. SSH access with SSH keys
  D. VNC with username and password
  D. VNC with username and password

• Question 6:

  A user is unable to use any Internet-related functions on a smartphone when it is not connected to WiFi. When the smartphone is connected to WiFi, the user can browse the Internet and send and receive email. The user is also able to send and receive text messages and phone calls when the smartphone is not connected to WiFi.

  Which of the following is the MOST likely reason the user is unable to use the Internet on the smartphone when it is not connected to WiFi?

  A. The smartphone's line was not provisioned with a data plan
  B. The smartphone's SIM card has failed
  C. The smartphone's Bluetooth radio is disabled
  D. The smartphone has too many applications open
  A. The smartphone's line was not provisioned with a data plan

• Question 7:

  A technician is installing a new workstation and was asked to recommend a solution to prevent malware.

  Which of the following will BEST prevent malware on the new workstation? (Choose two.)

  A. Installing antivirus software
  B. Installing multiple browsers
  C. Changing the default browser
  D. Keeping updates and patches current
  E. Disabling the webcam
  F. Attaching a domain
  A. Installing antivirus software
  D. Keeping updates and patches current

• Question 8:

  A couple of users report that google.com is not loading.

  Which of the following commands allows a technician to quickly check if google.com is reachable?

  A. netstat
  B. path
  C. ping
  D. hostname
  C. ping

• Question 9:

  A technician would like to image 50 desktop computers from a recently optimized test machine. Which of the following would ready the test machine for capturing the image?

  A. SYSPREP
  B. FDISK
  C. XCOPY
  D. RIS
  A. SYSPREP

• Question 10:

  Joe, a user, should be aware of his surroundings when Windows boots. Which of the following tools would BEST be used to disable some programs from automatically starting when the computer is booted?

  A. Performance Monitor
  B. Fixboot
  C. MSCONFIG
  D. FIXMBR
  C. MSCONFIG