CompTIA CompTIA A+ 220-1002 Questions & Answers

• Question 11:

  A couple of users report that google.com is not loading.

  Which of the following commands allows a technician to quickly check if google.com is reachable?

  A. netstat

  B. path

  C. ping

  D. hostname

  Correct Answer: C

• Question 12:

  A technician has a list of IP addresses that the technician's manager needs the network names for. Which of the following commands would be used?

  A. NBTSTAT - A

  B. PING - t

  C. NETSTAT ?o

  D. NBTSTAT - a

  Correct Answer: A

• Question 13:

  A user would like to allow all of the devices on a home network to connect to the WAP except for smart phones.

  Which of the following features should be used to accomplish this?

  A. Set a unique DHCP scope ID for the smart phones

  B. Change the WAP SSID

  C. Change the channel to the same frequency as the smart phones

  D. Exclude smart phones from the MAC filter list

  Correct Answer: D

• Question 14:

  A technician, Joe, has a wired switch in a conference room for guests. In which of the following ways could Joe restrict the network to only six devices at a time, with minimum management effort? (Select TWO).

  A. Disable the extra Ethernet ports on the switch

  B. Configure DHCP for six addresses maximum

  C. Enable Spanning Tree protocol

  D. Create an access control list for each new PC

  E. Configure DNS to only resolve six IP addresses

  F. Add each guest to the MAC filter list

  Correct Answer: AB

• Question 15:

  Joe, a technician, is tasked with disassembling a laptop to replace its motherboard. Which of the following is the FIRST step he should perform?

  A. Write down where all the screws go on paper

  B. Prepare some containers to hold the parts

  C. Remove the battery and the removable CD-ROM drive

  D. Refer to manufacturer documentation

  Correct Answer: D

• Question 16:

  What are possible symptoms of malware? (Select all that apply.)

  A. Security alerts

  B. Windows update failures

  C. Pre-installation environment

  D. Renamed system files

  E. Rogue antivirus

  F. User error

  Correct Answer: ABD

• Question 17:

  A technician wants to create a new logical volume on a machine. Which of the following Windows 7 utilities will allow a technician to perform this action?

  A. DISKPART

  B. FORMAT

  C. CHKDSK

  D. FDISK

  Correct Answer: A

• Question 18:

  A technician has received a laptop that is having problems with the screen. The user is reporting that the display is too dim and difficult to see. Which of the following steps should the technician take FIRST?

  A. Install an anti-glare filter

  B. Increase the brightness using the function keys

  C. Replace the LCD backlight in the display

  D. Update the display drivers

  Correct Answer: B

• Question 19:

  A technician is called into an office where multiple users are reporting duplicate IP address errors. Upon arrival, the technician skims notes from the previous technician who serviced the office and finds that DHCP functionality was disabled on the internal router. Which of the following explanations is MOST likely the issue?

  A. The previous technician turned off DHCP to free up resources for QoS functionality.

  B. The previous technician decided to use DNS instead of DHCP for handling IP addresses.

  C. The previous technician moved the office to a mismanaged static IP address setup.

  D. The previous technician did not setup DHCP reservations properly and therefore the router is giving multiple users the same IP.

  Correct Answer: C

• Question 20:

  A technician installs a new SOHO wireless router to replace a failed router and users report connectivity issues and IP errors. Which of the following is the MOST likely cause?

  A. Their server has gone down

  B. There are too many static IP addresses on the network

  C. The new router's firewall is malfunctioning D. Users need to refresh their IP configuration

  Correct Answer: D