220-1002 Exam Details

  • Exam Code
    :220-1002
  • Exam Name
    :CompTIA A+ Certification: Core 2
  • Certification
    :CompTIA Certifications
  • Vendor
    :CompTIA
  • Total Questions
    :898 Q&As
  • Last Updated
    :May 28, 2026

CompTIA 220-1002 Online Questions & Answers

  • Question 101:

    Which of the following operating systems is based on UNIX source code and is closed source?

    A. Android
    B. Windows
    C. macOS
    D. Linux

  • Question 102:

    A user updated an iOS smartphone and is now having issues connecting to the Internet. The phone shows 1x for signal strength while making calls. Which of the following are the MOST likely causes of these issues?(Choose two.)

    A. Slow performance
    B. Slow data speeds
    C. No wireless connectivity
    D. Baseband
    E. Application hang
    F. Overheating

  • Question 103:

    A technician is planning a new desktop rollout project for a company. The company wants to donate systems to the library for reuse. The company does not store sensitive material on the desktops, but it does want all the data to be deleted and not easily recoverable.

    Which of the following methods would be BEST for the technician to perform to prepare the system for donation?

    A. Low-level formatting
    B. Degaussing
    C. Encrypting
    D. Drive wiping

  • Question 104:

    A smartphone user receives notice that a threshold for high-speed data usage, despite the user's usage behaviors being unchanged from previous periods. Which of the following troubleshooting steps should the user take FIRST?

    A. Check network access permissions on recently loaded applications.
    B. Limit data usage to WiFi networks only.
    C. Wipe the device and restore to the factory default.
    D. Change the lock screen password.

  • Question 105:

    A technician is setting up a computer that needs to be configured so a few users can access it using Remote Desktop. For security reasons, the users should not be able to install software or change system settings. Which of the following Control Panel utilities should the technician use to accomplish this task?

    A. Network and Sharing Center
    B. Sync Center
    C. Credential Manager
    D. User Accounts

  • Question 106:

    A user's smartphone is making the camera shutter noise even when the user is not taking pictures. When the user opens the photo album, there are no new pictures. Which of the following steps should be taken FIRST to determine the cause of the issue?

    A. Uninstall the camera application
    B. Check the application permissions
    C. Reset the phone to factory settings
    D. Update all of the applications on the phone
    E. Run any pending OS updates

  • Question 107:

    Joe, a user, notices the data stored on his desktop has disappeared. Joe is able to log in to the computer and use it normally, but he cannot create any new files. All of the applications Joe installed are present, and he is the only person who uses the computer.

    Which of the following steps should Joe perform FIRST to resolve the issue and recover the data with minimal effort?

    A. Roll back the device drivers
    B. Roll back system updates
    C. Rebuild account profiles
    D. Run Recovery Environment

  • Question 108:

    The network administrator is called to assist a user, Joe, who has trouble accessing his network drive. Joe states he logs on with his credentials with no problem, however, when he attempts to access a folder via UNC the system asks for credentials. Which of the following is the BEST explanation for this?

    A. Joe is logging in with a disabled network user name.
    B. Joe does not have local share permission to access that folder.
    C. Joe is logging in to the local user account.
    D. Joe is not typing in the correct network password.

  • Question 109:

    A technician needs to configure a user's PC so it can be powered on remotely by another employee who will be working at the help desk after hours. The technician puts the employee in `the correct organizational unit; however, the employee is still unable to connect.

    Which of the following settings should the technician configure?

    A. Remote Assistance
    B. Firewall exceptions:
    C. on Static IP address
    D. Wake-on-LAN

  • Question 110:

    Which of the following is a reason to use WEP over WPA?

    A. Device compatibility
    B. Increased security
    C. TACACS
    D. Multifactor authentication

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