CompTIA 220-1002 Online Practice Questions and Exam Preparation

CompTIA 220-1002 Online Questions & Answers

• Question 121:

  Joe. an end user, just changed his network password A pop-up box appears a few minutes later, prompting him to enter his password. Joe enters his new network password and is able to continue working. A few minutes later, the same pop-up box appears again, asking him to enter his network password. Which of the following Control Panel utilities can Joe use to help with this situation?

  A. Credential Manager
  B. Network and Sharing Center
  C. Security and Maintenance
  D. Troubleshooting
  A. Credential Manager

• Question 122:

  Ann, an employee at a company, calls the help disk to report issues logging on to a vendor's website. Joe, the technician, is able to log in successfully with his credentials before going to Ann's office. However, when he attempts to log in from Ann's office, Joe experiences the same issue. Ann asks Joe questions about the new software installed on the laptop from the pop-up notification.

  Which of the following are the NEXT steps Joe should take to resolve the issue? (Select two.)

  A. Ask Ann for her credentials to verify and log on to the vendor's website from Ann's laptop
  B. Verify Ann's laptop has the correct browser settings
  C. Check all browser cached files on Ann's laptop and log on to another vendor's website
  D. Attempt to log on to another vendor's website from Ann's laptop
  E. Ask Ann about the notification and review the installed programs
  F. Reinstall the browser, reboot the laptop, and check the vendor's website again
  C. Check all browser cached files on Ann's laptop and log on to another vendor's website
  E. Ask Ann about the notification and review the installed programs

• Question 123:

  Which of the following OS installation methods provides previously unavailable features and functionality white maintaining user settings?

  A. Restore
  B. Repair installation
  C. Clean install
  D. In-place upgrade
  D. In-place upgrade

• Question 124:

  The IT department must ensure previously used passwords cannot be reused when users change their passwords. Which of the following password policies should be enforced to meet this requirement? (Select TWO.)

  A. Password complexity
  B. Password history
  C. Password length
  D. Maximum password age
  E. Minimum password age
  F. Lockout threshold
  B. Password history
  E. Minimum password age

• Question 125:

  A user is unable to access certain files fram a specific folder. Which of the following commands should a technician use to modify the file permissions for a specific file?

  A. chown
  B. ls
  C. grep
  D. cp
  A. chown

• Question 126:

  Which of the following would a technician use to store memory chips from a laptop safely after an upgrade?

  A. Mylar bags
  B. Cardboard boxes
  C. Antistatic containers
  D. Paper envelopes
  C. Antistatic containers

• Question 127:

  A user's smartphone takes longer to access websites than it did prior to a weeklong vacation. The user also observes the smartphone no longer says LTE in the corner of the screen, but it has significant improvements in speed when connected to a local hot-spot.

  Which of the following is the cause of the symptoms the smartphone is experiencing?

  A. Network settings
  B. Weak signal
  C. Data limits
  D. Airplane mode
  B. Weak signal

• Question 128:

  Ann, a user, reports her display is too dim. Which of the following should be checked to potentially increase the brightness of the display?

  A. Desktop power supply wattage
  B. Increase the screen resolution settings
  C. Laptop function key settings
  D. Monitor power supply cable
  C. Laptop function key settings

• Question 129:

  A technician performed an in-place upgrade to Windows 10 on a customer's laptop. Following the upgrade, a proprietary software application no longer works. The technician realizes the software is not compatible with Windows 10. Which of the following is the BEST option to make the software functional again?

  A. Apply all known updates to the updated OS.
  B. Roll back the in-place upgrade to the original OS.
  C. Run the application in compatibility mode.
  D. Reinstall the original OS.
  C. Run the application in compatibility mode.

• Question 130:

  A technician is troubleshooting a home WiFi router that is used by a small company of 30 employees. The business is experiencing intermittent wireless connectivity issues. Which of the following is the MOST likely cause of the issues'?

  A. Some of the employees are not licensed to use the router
  B. The router has insufficient capabilities
  C. Static DNS has not been set up on the router.
  D. Several of the employees are using an incorrect SSlD
  A. Some of the employees are not licensed to use the router