Users have reported their files have disappeared, and they are unable to access local data. The security administrator quarantined all affected systems and removed any remote connectivity; however, users are still unable to access local data PC performance has not been affected, but the applications keep failing. Which of the following has MOST likely occurred?
A. Rootkit installationA customer is planning to recycle a computer. The customer wants to ensure any personal data on the computer is no longer recoverable, but the hardware must will still the be useable.
Which of the following is the BEST method to dispose of the customer's data?
A. OS reinstallationA technician has completed troubleshooting and repairing a newly found bug on a user's workstation. The technician wants to share the repair steps with the rest of the team. Which of the following methods will the technician MOST likely use?
A. Knowledge-base entryA user on a domain PC needs to leave their desk immediately, but does not want to compromise displayed content. Which of the following should be done?
A. Screensaver passwordA user is trying to access a popular email website but is being redirected to a different website that asks for login credentials. The user calls a technician, who promptly notices a security issue. Which of the following should the technician do to remove the threat from the system?
A. Remove all parameters after the FQDN website address.A user's desktop icons appear much larger than before, and the display colors look unusual A technician runs hardware diagnostics but finds no issues. The system logs show the update service ran last night; however, no new applications
were installed.
Which of the following is me BEST solution?
A. Restore the system imageA user on a local desktop wants to allow a blocked program through the Windows Firewall. Which of the following user accounts is necessary to perform this task?
A. GuestWhich of the following would MOST likely be connected to a computer Id provide electricity in case of a blackout?
A. Battery backupA customer's computer is powered on and working, but the customer is unable to get to any wired network resources, shared drives, printers, or the Internet. Which of the following command-line tools should be used to troubleshoot this scenario?
A. PingA technician needs to troubleshoot a user's computer while the user is connected to the system. The technician must also connect to the user's system using remote access tools built in to Windows. Which of the following is the BEST option to troubleshoot the user's computer?
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