CompTIA CompTIA A+ 220-1002 Questions & Answers

• Question 21:

  A user receives the following email message:

  From: IT Department To: Joe User Subject: Email quota exceeded.

  Your mailbox has reached the maximum size. Your account will be suspended unless you provide the IT department the following required information:

  Username: Password:

  This an example of which of the following?

  A. Phishing

  B. Worm

  C. Spyware

  D. Malware

  Correct Answer: A

• Question 22:

  For which of the following instances is System Restore MOST likely to be used?

  A. Deleting temporary files that are not needed.

  B. Replacing a failed hard drive with a new drive.

  C. Placing the system configuration into a prior state.

  D. Downgrading an operating system to another version.

  Correct Answer: C

• Question 23:

  A computer's time settings reset every time it is unplugged. This is a symptom of a faulty:

  A. Memory module.

  B. Power supply.

  C. Motherboard.

  D. CMOS battery.

  Correct Answer: D

• Question 24:

  Which of the following is the common term for software designed to steal information, disrupt files and an operating system's integrity, and spy on a user's activity?

  A. Malware

  B. Spyware

  C. Rootkit

  D. Virus

  Correct Answer: A

• Question 25:

  A company has decided that all remote users need to use two-factor authentication to increase security.

  Several remote users have reported losing the RSA token and have replaced it several times.

  Which of the following is the solution for these users?

  A. Use biometrics instead of the RSA token.

  B. Remove the RSA token requirement for any user that has lost an RSA token.

  C. Give the users with lost RSA tokens RFID badges instead.

  D. Attach the RSA token to the lid of the laptop.

  Correct Answer: A

• Question 26:

  A user has Share permissions of "Allow ?Full Control" and NTFS permissions of "Allow ?Read, Allow ?Write, Deny ?Modify" to a shared file. In which of the following ways can they manipulate the file?

  A. They can delete the file.

  B. They can open the file.

  C. They can take ownership of the file.

  D. They can edit permissions on the file.

  Correct Answer: B

• Question 27:

  A technician discovers that a hard drive has died in a RAID 0 configuration. Which of the following would be the outcome of this situation?

  A. The user will need to replace the PC.

  B. The technician will need to back up and replace the drive.

  C. The user will lose all non-backed up data.

  D. The technician will need to replace the drive and rebuild the array

  Correct Answer: C

• Question 28:

  Which of the following settings should be implemented when a mobile device MUST be configured to receive push email notification?

  A. POP3 with SSL

  B. ActiveSync

  C. IMAP

  D. Secure SMTP

  Correct Answer: B

• Question 29:

  A user is reporting that they can no longer view their laptop on the projector. Which of the following would MOST likely fix this issue?

  A. Reinstall the video drivers for the laptop video card.

  B. Reboot the laptop and projector.

  C. Reset the video cable from the laptop and projector.

  D. Hold function key and appropriate "f" key.

  Correct Answer: D

• Question 30:

  The computer was booting normally yesterday, but in the morning a message appears stating "Operating System Not Found". This can be caused by which of the following? (Select TWO).

  A. Bad memory module

  B. Bad USB controller

  C. Bad hard drive

  D. Bad IDE or SATA controller

  E. Bad CPU

  Correct Answer: CD