Oracle 1Z0-1003-22 Online Practice Questions and Exam Preparation

Oracle 1Z0-1003-22 Online Questions & Answers

• Question 111:

  Which two statements are true regarding filter functionality within OFSC?

  A. Filters can be created where only certain User Types can see and interact with them.
  B. Filters can be used in conjunction with activities, resources, and inventory.
  C. If an activity filterhas two conditions, then an activity must meet at least one of the conditions in order to be filtered.
  D. After a filter has been created and saved, you cannot change the entity to which it is associated.
  A. Filters can be created where only certain User Types can see and interact with them.
  C. If an activity filterhas two conditions, then an activity must meet at least one of the conditions in order to be filtered.

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  https://docs.oracle.com/cloud/august2015/servicecs_gs/FARCU/FARCU.pdf

• Question 112:

  Which two statements are true regarding integrationsbetween OFSC and DBaaS?

  A. Customers with a BICS instance can use DBaaS as a data source for data migration to extend the current BICS data limit.
  B. Integration supports the transfer of OFSC data directly into DBaaS either in bulk once per day or automatically in real-time.
  C. Integration enables automatic bulk import of DBaaS data directly into OFSC as part of the Daily Upload file.
  D. DBaaS integration enables OFSC to act as a system of record for activity data.
  A. Customers with a BICS instance can use DBaaS as a data source for data migration to extend the current BICS data limit.
  B. Integration supports the transfer of OFSC data directly into DBaaS either in bulk once per day or automatically in real-time.

• Question 113:

  Which two default attributes serve as stand-alone keys for work zones?

  A. Service Code
  B. Completion Code
  C. Fault code
  D. Zip code
  E. Travel area
  F. City
  D. Zip code
  E. Travel area

• Question 114:

  Your customer has received some complaints about certain resources, and that information has been recorded within their CRM system.

  They want to pass this information along when activities are booked and sent to OFSC, so that it can be used as a routing constraint for any of their customer-facing Activity Types.

  Which standard Activity Type features must be enabled to support this requirement?

  A. "Allow creation in buckets" and "Allow move between resources"
  B. "Allow to create from incoming interface" and "Support of preferred resources"
  C. "Allow to create from incoming interface" and "Allow move between resources"
  D. "Allow Mass Activities" and "Support of preferred resources"
  A. "Allow creation in buckets" and "Allow move between resources"

• Question 115:

  Where are permissions enabled for users to access Collaboration?

  A. the Business Rules configuration screen
  B. the Resource Information configuration screen
  C. the User Type configuration screen
  D. the Resource Type configuration screen
  C. the User Type configuration screen

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  https://docs.oracle.com/cloud/february2017/fieldservicecs_gs/FASCL/Collaboration- 2.htm#FASCLConfigureUserGroupsAndHelpdesk-30EA0AD0

• Question 116:

  A customer wants to configure the OFSC GUI to show when a resource has not activated their route by the exact planned shift start time and send an email to theresource's supervisor. Which two options are true regarding how this requirement is supported?

  A. Configuring a message scenario using the launch condition "Route is not activated" will also enable the Alert Setting "Route has not been started x minutes after the start time of resource work day".
  B. The Alert Setting "Route has not been started x minutes after the start time of resource work day" should be configured for 1 minute(s).
  C. The Alert Setting "Route has not been started x minutes after the start time of resource work day" should be configured for 0 minute(s).
  D. The configuration related to email notification must be performed in the Message Scenarios.
  A. Configuring a message scenario using the launch condition "Route is not activated" will also enable the Alert Setting "Route has not been started x minutes after the start time of resource work day".
  B. The Alert Setting "Route has not been started x minutes after the start time of resource work day" should be configured for 1 minute(s).

• Question 117:

  Acompany has a policy that all their technicians will start their working day at their first job and end their day at the office depot. What should you set in the system to capture this requirement?

  A. Resource start location = home, Resource end location = office depot, resource type features = working time includes travel from last activity is checked, working time includes travel to first activity is left unchecked.
  B. Resource start location = office depot, Resource end location = home, resource typefeatures ?working time includes travel from last activity is checked, working time includes travel to first activity is left unchecked.
  C. Resource start location = home, Resource end location = office depot, resource type features * working time includes travel from last activity is left unchecked, working time includes travel to first activity is checked.
  D. Resource start location = home, Resource end location = home, resource type features = working time includes travel from last activity is checked, working time includes travel to first act left unchecked.
  A. Resource start location = home, Resource end location = office depot, resource type features = working time includes travel from last activity is checked, working time includes travel to first activity is left unchecked.

• Question 118:

  Which two statements are correct regarding Daily Extracts in Oracle Field Service Cloud (OFSC)?

  A. When new custom properties are configured within OFSC, they are automatically added to the appropriateconfigured Daily Extract files.
  B. Daily Extract files are accessible for download either via API, via SFTP or manually through the Outbound Integration Channels screenO OFSC.
  C. If using an overnight shift, the Daily Extracts for the previous day will beavailable only after the overnight period configured on the Business Rules screen has passed.
  D. Daily Extracts can be configured to be available in either XML, CSV or HTML format.
  E. The Daily Extract files can be configured to include, exclude and/or arrange the order of corresponding fields and custom properties.
  D. Daily Extracts can be configured to be available in either XML, CSV or HTML format.
  E. The Daily Extract files can be configured to include, exclude and/or arrange the order of corresponding fields and custom properties.

• Question 119:

  Which three statements are trueregarding resource calendar options?

  A. Shifts can be used within a variety of work schedules.
  B. Nonworking time is used to identify known absences such as vacations or holidays.
  C. Nonworking reasons are set by default and cannot be modified.
  D. Holidays for calendars are defined using the configuration option of Holidays.
  E. Work Schedules can contain combinations of shifts and nonworking times.
  F. Working time can contain multiple work schedules.
  A. Shifts can be used within a variety of work schedules.
  C. Nonworking reasons are set by default and cannot be modified.
  E. Work Schedules can contain combinations of shifts and nonworking times.

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  https://docs.oracle.com/cloud/august2015/servicecs_gs/FAADU/FAADU.pdf(278 )

• Question 120:

  Which option is correct when "Sharing of the skill in Teamwork" is setto "Summary" for the technicians that have the option to share skills?

  A. The team gets the total sum of work skill levels of just one of the team members.
  B. The team gets the maximal work skill level of all the team members.
  C. The team gets the total sum of work skill levels of all the team members.
  D. The assigned work skill assigned to a member does not affect the skills of the team.
  D. The assigned work skill assigned to a member does not affect the skills of the team.