Oracle 1Z0-1003-22 Online Practice Questions and Exam Preparation

Oracle 1Z0-1003-22 Online Questions & Answers

• Question 101:

  A customer plans to use the Core REST API 'JulkUpdate' command for loading activities into Oracle Field Service Cloud (OFSC).

  Which twostatements are correct regarding how OFSC processes these requests?

  A. The request is processed as multiple transactions, meaning one could fail while others process successfully.
  B. If no activity is found matching the key field value in the request, thena new activity will be created.
  C. If no activity is found matching the key field value in the request, then the transaction fails and returns an error.
  D. The request is processed as a single transaction, meaning if one activity fails to process, then the entire transaction fails.
  B. If no activity is found matching the key field value in the request, thena new activity will be created.

• Question 102:

  A technician has been assigned a scheduled activity that he or sheneeds to perform later in the day.

  Their company has a policy that their technicians perform some advance testing as an administrative task prior to the activity.

  Which option would enable them to account for their time performing these tasks?

  A. selecting "Prework" from within the activity In OFSC Mobility
  B. adding a new "Prework" custom property to the "Edit/View activity" context in OFSC Mobility
  C. creating a "start-after" link template between the preliminary work and the scheduled work
  D. creating a "start-before" link template between the preliminary work and the scheduled work
  B. adding a new "Prework" custom property to the "Edit/View activity" context in OFSC Mobility

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  https://docs.oracle.com/cloud/august2017/fieldservicecs_gs/FAADU/Administrati on.htm

• Question 103:

  Your customer's technicians need to be able to send a notification to a 3rd-party system that a particular step has been taken while working on an activity.

  You need to create an action link that can be usedby the technician to initiate this notification. This message will use the launch condition "Service request is created".

  What base action must you specify?

  A. 'send_request'
  B. 'change_activity'
  C. 'create_request'
  D. 'create_activity'
  C. 'create_request'

• Question 104:

  A utility company sees several 'New Connect' activities being added to the routing bucket throughout the day.

  They want 'Meter Read' activities to potentially be removed from the technician's route so that the 'New Connect' activities can be assigned if the technician qualifies for the activity.

  They enabled reoptimization in their routing plan and created a reoptimization filter targeting the 'Meter Read' activities.

  What additional settings are required in the routing plan to meet the desired behavior?

  A. Set the reoptimization goal to "Reduce Overdue". Then, using routing filters, set the cost of not assigning 'Meter Read activities in existing routes to 'High',and the cost of not assigning 'New Connect' activities in the routing bucket to 'Normal'.
  B. Set the reoptimization goal to 'Assign high priority activities'. Then, using routing filters, set the cost of not assigning 'Meter Read activities in existing routes to 'High', and the cost of not assigning 'New Connect' activities in the routing bucket to 'Low'.
  C. Set the reoptimization goal to 'Assign high priority activities'. Then, using routing filters, set the cost of not assigning 'Meter Read activities in existing routes to 'Low', and the cost of not assigning 'New Connect' activities in the routing bucket to 'High'.
  D. Set the reoptimization goal to 'Assign high priority activities'. Then, using routing filters, set the cost of not assigning 'Meter Readactivities in existing routes to 'Highest', and the cost of not assigning 'New Connect' activities in the routing bucket to 'Normal'.
  A. Set the reoptimization goal to "Reduce Overdue". Then, using routing filters, set the cost of not assigning 'Meter Read activities in existing routes to 'High',and the cost of not assigning 'New Connect' activities in the routing bucket to 'Normal'.

• Question 105:

  An activity with an "Installation" work skill exists in a bucket and is ready to be routed.

  The resource has nowork skills designated on his or her record, but qualifies for that activity in all other categories.

  How does routing handle the assignment of this activity?

  A. Routing does not assign the activity to the resource and removes all assigned work that exists on that resource.
  B. Routing allows the activity to be assigned to that resource.
  C. Routing uses the work skill conditions to add the missing "Installation" work skill to the resource before assigning the activity to that resource.
  D. Routing failswith a "no resource with required work skills" error.
  C. Routing uses the work skill conditions to add the missing "Installation" work skill to the resource before assigning the activity to that resource.

• Question 106:

  A customer has chosen to override learned activity durations for a periodof time, after which they will revert bads; to having Oracle Field Service Cloud (OFSC) provide duration estimations based on learned behavior. Which statement is accurate regarding how the statistics override option works?

  A. Activity duration overridescan only be started or stopped manually within the OFSC Core Application.
  B. Even though an activity duration override is in effect, OFSC still compiles statistically learned values from reported field activities.
  C. OFSC will begin updating statisticallylearned values from reported field activities once the override has stopped.
  D. An activity duration overrides can be applied for a type of activity even if a given resource has not yet completed an activity of that type.
  A. Activity duration overridescan only be started or stopped manually within the OFSC Core Application.

• Question 107:

  Which statement is correct regarding Time Slots in Oracle Field Service Cloud (OFSC)?

  A. A Time Slot is a configured interval Within which an activity is estimated tostart and end.
  B. Time Slot is a configured interval within which an activity is estimated to start.
  C. An 'all-day' Time Slot's actual window spans from the beginning of a day's first configured shift through the end of the last shift.
  D. Time Slots areused in OFSC for calculations/estimations pertaining to activity types, routing, capacity categories and resource shifts.
  B. Time Slot is a configured interval within which an activity is estimated to start.

• Question 108:

  A company has a policy in which all of their technicians' working days will begin once they arrive at their first jobs, and end at the office depot after their last jobs.

  Resource 'start' locations are set to their home addresses and 'end' locations are set to the office depot address.

  What Resource Type settings ensure that routing will support this requirement?

  A. 'Working Time does not include the Travel Time to the first activity' and 'Working Time does not include the Travel Time from the last activity to the Resources End Location1 are selected.
  B. 'Working Time includes the Travel Time to the first activity' and 'Working Time does not include the Travel Time from the last activity to the Resources End Location' are selected.
  C. 'Working Time does not include the Travel Time to the first activity' and 'Working Time includes the Travel Time from the last activity to the Resources End Location' are selected.
  D. 'Working Time includes the Travel Time to the first activity' and 'Working Time includes the Travel Time from the last activity to the Resources End Location' are selected.
  B. 'Working Time includes the Travel Time to the first activity' and 'Working Time does not include the Travel Time from the last activity to the Resources End Location' are selected.

• Question 109:

  A dispatcher needs to be able to quickly see which contractor technicians have started working for the current day.

  How doryou configure the system to support this requirement?

  A. Enable the Messages report within a Dashboard, which can be filter condition and 'Resource Type' for the current date.
  B. Configure the Resources list to ensure that values for the 'Show/Hie Queues' and 'Resource Type' filters can be selected.
  C. Configure a resource filter with the conditions: 'Resource Type in Cc PM1, and 'Activated is not null' for use within the List/Time/Map/Dai
  D. Create a step within a Message Scenario to set an 'Activated' custo whenever the 8 AM - 5 PM shift is assigned.
  B. Configure the Resources list to ensure that values for the 'Show/Hie Queues' and 'Resource Type' filters can be selected.

• Question 110:

  A customer is requesting to connect to a 3rd-party webpage via OFSC Mobility.

  They need to send some parameters to this webpage as part of the call.

  Which configuration is correct when you create the Action Link to support this request?

  A. Mark the Action Link as "Is plugin", select the Type as "HTML5 application", enter the URL and enter the parameters to be sent within the "POST data" section.
  B. Mark the Action Link as "Is plugin", select the Type as "HTML5 application", enter the URL and select Main Menu items.
  C. Do not mark the Action Link as "Is plugin", select the Type as"HTML5 application", enter the URL and select "Use Plugin API".
  D. Mark the Action Link as "Is plugin", select the Type as "Native application", enter the URL, enter the parameters within the "POST data" section and select the "Disable the action link inoffline option
  A. Mark the Action Link as "Is plugin", select the Type as "HTML5 application", enter the URL and enter the parameters to be sent within the "POST data" section.