WGU University WGU-QGC1 Online Practice Questions and Exam Preparation

WGU University WGU-QGC1 Online Questions & Answers

• Question 51:

  Which three primary elements of information infrastructure support ongoing operations? Choose 3 answers.

  A. Business continuity plans
  B. Augmentation plans
  C. Authentication plans
  D. Disaster recovery plans
  E. Backup and recovery plans
  A. Business continuity plans
  D. Disaster recovery plans
  E. Backup and recovery plans

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  Explanation

  Primary Elements of Information Infrastructure:

  Business Continuity Plans (BCP): Ensure that critical business operations continue during and after a disruption.

  Disaster Recovery Plans (DRP): Focus on restoring IT systems and data after a disaster.

  Backup and Recovery Plans: Protect against data loss and enable data restoration after failures.

  Why Other Options Are Incorrect:

  Option B (Augmentation plans): Not a standard element of information infrastructure.

  Option C (Authentication plans): Authentication is part of security protocols, not infrastructure support.

  References:

  IT Continuity and Disaster Recovery Frameworks ?ISO 22301

  Backup and Recovery Best Practices ?NIST

• Question 52:

  Which dashboard capability helps a business manager break down data into segments to understand it from different perspectives?

  A. Pivot
  B. Exploration
  C. Consolidation
  D. Slice-and-dice
  D. Slice-and-dice

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  Explanation

  Understanding Slice-and-Dice:

  The "slice-and-dice" capability of dashboards allows users to break down large datasets into smaller, manageable segments for analysis.

  This enables business managers to view data from different perspectives, such as by time period, geography, or product category.

  Why Other Options Are Incorrect:

  Option A (Pivot): Pivot focuses on reorganizing data but is more specific to spreadsheet functionalities.

  Option B (Exploration): Exploration involves data discovery but does not inherently support segmentation.

  Option C (Consolidation): Consolidation aggregates data rather than breaking it into segments.

  References:

  "Business Intelligence Dashboard Features" ?Gartner

  Slice-and-Dice Capabilities in BI Tools ?Forrester

• Question 53:

  Which term is used to describe the business needs, justification, requirements, and boundaries of a project?

  A. Project scope
  B. Project management
  C. Project milestone
  D. Project plan
  A. Project scope

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  Explanation

  Definition of Project Scope:

  Project scope describes the business needs, justification, requirements, and boundaries of a project.

  It defines what is included and excluded in the project, ensuring all stakeholders have a shared understanding of the project's goals and deliverables.

  Purpose of Defining Scope:

  Prevents scope creep by clearly defining project boundaries.

  Ensures the project aligns with business objectives and stakeholder expectations.

  Incorrect Options Analysis:

  B. Project Management: Refers to the overall process of planning, executing, and closing a project.

  C. Project Milestone: Represents significant points in the project timeline, not boundaries or requirements.

  D. Project Plan: A document detailing how the project will be executed, monitored, and controlled. References and Documents of Information Technology Management:

  PMBOK Guide (Project Management Institute).

  ITIL Project Planning Framework (Axelos).

• Question 54:

  Which two benefits does RFID tagging offer for supply chain management? Choose 2 answers.

  A. Automates the different activities of the supply chain
  B. Serves as a unique product identifier
  C. Tracks a product's journey from manufacturing facility to store
  D. Discards inconsistent, incorrect, or incomplete information
  B. Serves as a unique product identifier
  C. Tracks a product's journey from manufacturing facility to store

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  Explanation

  RFID Tagging Benefits in Supply Chain Management:

  Unique Product Identifier: RFID tags provide a unique identifier for each product, enabling precise tracking and inventory management.

  Product Tracking: RFID tags allow continuous tracking of products throughout their journey in the supply chain, from manufacturing to delivery.

  Why Other Options Are Incorrect:

  Option A: While RFID can streamline certain activities, it does not automate the entire supply chain.

  Option D: RFID is not designed to discard incorrect or incomplete information but rather to provide accurate tracking.

  References:

  RFID in Supply Chain Management ?IEEE

  "Enhancing Supply Chain Visibility with RFID" ?Gartner

• Question 55:

  What is an example of a knowledge factor used for authentication?

  A. ID card
  B. Password
  C. Security token
  D. Fingerprint
  B. Password

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  Explanation

  Understanding Knowledge Factors:

  Knowledge factors are something the user knows and are commonly used for authentication.

  Examples include passwords, PINs, and security questions.

  Why Other Options Are Incorrect:

  Option A (ID card): This is a possession factor (something you have).

  Option C (Security token): A security token is also a possession factor.

  Option D (Fingerprint): This is a biometric factor (something you are).

  References:

  NIST Authentication Guidelines (SP 800-63)

  "Multi-Factor Authentication Best Practices" ?Gartner

• Question 56:

  Which software development approach builds a small-scale representation or working model of the system to ensure it meets the user and business requirements?

  A. Waterfall
  B. Rational unified process (RUP)
  C. Iterative
  D. Prototyping
  D. Prototyping

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  Explanation

  Prototyping in Software Development:

  Prototyping involves creating a working model of the system to validate that it meets user and business requirements.

  It is an iterative approach where users interact with the prototype and provide feedback for improvements.

  Why Other Options Are Incorrect:

  Option A (Waterfall): Follows a linear approach without iterative feedback.

  Option B (RUP): A structured iterative approach but not focused solely on prototyping.

  Option C (Iterative): While iterative development involves cycles, it does not specifically focus on building prototypes.

  References:

  Prototyping and Agile Development Practices ?Agile Alliance

  "Prototyping in Systems Development" ?IEEE

• Question 57:

  Which protocol provides for the collection, organization, and modification of information about managed devices on IP networks?

  A. Telnet protocol (TELNET)
  B. Hypertext Transfer Protocol (HTTP)
  C. Simple Network Management Protocol (SNMP)
  D. File Transfer Protocol (FTP)
  C. Simple Network Management Protocol (SNMP)

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  Explanation

  SNMP (Simple Network Management Protocol) is used for monitoring and managing network devices such as routers, switches, and servers. It allows administrators to gather network performance data and configure devices remotely.

  References:

  Stallings, W. (2013). Foundations of Modern Networking. Pearson.

• Question 58:

  Which information system facilitates the sharing of data between the human resources and purchasing department in the same corporation?

  A. Executive support (ES)
  B. Geographic information system (GIS)
  C. Enterprise resource planning (ERP)
  D. Customer relationship management (CRM)
  C. Enterprise resource planning (ERP)

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  Explanation

  Definition of ERP Systems:

  ERP systems facilitate data sharing and process integration across multiple departments within an organization, such as HR and purchasing.

  These systems improve coordination and decision-making by maintaining a single source of truth.

  Example of ERP Usage:

  If the HR department needs to coordinate with the purchasing team for new employee resources, ERP ensures both have access to relevant information like budgets and procurement requirements.

  Incorrect Options Analysis:

  A. Executive Support (ES): Caters to strategic decision-making, not operational collaboration.

  B. Geographic Information System (GIS): Deals with spatial and geographical data, not departmental coordination.

  D. Customer Relationship Management (CRM): Manages customer interactions, not internal department processes. References and Documents of Information Technology Management:

  "ERP for Organizational Efficiency" (Forrester Research).

  ITIL 4 Foundation: Enterprise Systems Overview (Axelos).

• Question 59:

  Which statement describes the planning phase of the systems development life cycle (SDLC)?

  A. Performing corrections, additions, and upgrades to ensure the system continually meet business goals
  B. Establishing full descriptions of the desired features and operations of the system
  C. Establishing a high-level strategy and goals for an intended project
  D. Bringing project pieces together, checking interoperability, and verifying functionality
  C. Establishing a high-level strategy and goals for an intended project

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  Explanation

  Planning Phase in SDLC:

  The planning phase is the foundational step in the SDLC where project strategy, objectives, and goals are defined.

  Key deliverables include a high-level project roadmap, scope definition, and resource allocation plans.

  Purpose of the Planning Phase:

  Ensures all stakeholders agree on the project objectives.

  Sets the stage for subsequent phases by identifying potential risks, timelines, and budgets.

  Incorrect Options Analysis:

  A. Corrections, additions, upgrades: Part of the maintenance phase.

  B. Descriptions of features: Occurs in the design or analysis phase.

  D. Checking interoperability: Occurs in the integration or testing phase.

  References and Documents of Information Technology Management:

  "SDLC Best Practices for Project Planning" (Gartner).

  ITIL Framework for Project Planning (Axelos).

• Question 60:

  Which system provides a foundation for collaboration between departments, enabling people in different business areas to communicate?

  A. Enterprise resource planning (ERP)
  B. Supply chain management (SCM)
  C. Customer relationship management (CRM)
  D. Electronic data interchange (EDI)
  A. Enterprise resource planning (ERP)

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  Explanation

  Definition of ERP Systems:

  ERP integrates core business processes across various departments, such as finance, HR, procurement, and production.

  It creates a centralized communication platform for cross-departmental collaboration and seamless data sharing.

  Purpose of ERP:

  Ensures real-time data visibility across the organization.

  Promotes collaboration by eliminating data silos and enabling efficient workflows.

  Incorrect Options Analysis:

  B. Supply Chain Management (SCM): Focuses on logistics and supply chain optimization, not general collaboration.

  C. Customer Relationship Management (CRM): Concentrates on customer interactions.

  D. Electronic Data Interchange (EDI): Facilitates data sharing with external partners, not internal collaboration. References and Documents of Information Technology Management:

  "ERP Integration Best Practices" (Gartner).

  ITIL Service Design: ERP Modules Overview (Axelos).