WGU University WGU-QGC1 Online Practice Questions and Exam Preparation

WGU University WGU-QGC1 Online Questions & Answers

• Question 1:

  Which business layer implements the processes, organizational designs, and compensation structures that enable the company to execute plans?

  A. Strategy
  B. Operating
  C. Corporate
  D. Systems
  B. Operating

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  Explanation

  The Operating layer is responsible for the execution of business processes, organizational structures, and compensation strategies. This layer ensures that the strategies defined at the corporate and strategic levels are effectively

  implemented. It focuses on operational management, workforce incentives, and aligning business activities with organizational goals.

  References:

  Kaplan, R. S., and Norton,

  D. P. (1996). The Balanced Scorecard: Translating Strategy into Action. Harvard Business Press.

  Porter, M.

  E. (1985). Competitive Advantage: Creating and Sustaining Superior Performance.

• Question 2:

  Which open-source operating system provides a rich environment for high-end workstations and network servers?

  A. Windows
  B. Android OS
  C. MS-DOS
  D. Linux
  D. Linux

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  Explanation

  Linux is an open-source, Unix-like operating system widely used for servers, cloud computing, and high- performance workstations. It offers flexibility, security, and customization, making it the preferred choice for enterprise and web hosting

  environments.

  References:

  Nemeth, E., Snyder, G., Hein, T. R., and Whaley,

  B. (2017). Unix and Linux System Administration Handbook. Pearson.

• Question 3:

  What is a common risk associated with outsourcing software development?

  A. Risk of breach of confidential information
  B. High cost of developers' salaries
  C. Lack of flexibility to respond to rapid market changes
  D. Short-term contracts that are difficult to renew
  A. Risk of breach of confidential information

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  Explanation

  Common Risks of Outsourcing Software Development:

  One of the most significant risks is the potential for breaches of confidential information .

  Outsourcing often involves sharing sensitive company data with third-party vendors, increasing the risk of data misuse or leaks .

  Why This Risk is Common:

  Outsourcing partners may not have the same level of security measures as the organization.

  Compliance issues can arise if vendors do not adhere to industry regulations.

  Incorrect Options Analysis:

  B. High cost of developers' salaries: Outsourcing is generally cost-effective compared to in- house salaries.

  C. Lack of flexibility: Many outsourcing providers are designed to adapt to changes.

  D. Short-term contracts: While challenging, these are manageable compared to confidentiality risks. References and Documents of Information Technology Management:

  "Mitigating Outsourcing Risks: Confidentiality and Compliance" (Gartner).

  ISO/IEC 27001 Security Standards (Data Protection in Outsourcing).

• Question 4:

  What is the purpose of the Internet Use portion of the IT ethics policy?

  A. To improve worker productivity
  B. To specify which email messages may be read by others
  C. To identify company branding for use in communications
  D. To specify what a user can and cannot do with company printers
  A. To improve worker productivity

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  Explanation

  Purpose of Internet Use Policy in IT Ethics:

  An Internet Use Policy is a subset of an organization's IT ethics policy. It outlines acceptable use of the organization's internet resources by employees.

  By defining clear guidelines, the policy aims to minimize time wasted on personal browsing and ensure internet use aligns with business goals.

  Relation to Worker Productivity:

  The policy is designed to prevent misuse of the internet (e.g., excessive social media use or visiting non-work-related websites), which can negatively impact productivity.

  Encouraging responsible use fosters a professional environment and helps employees focus on work-related tasks.

  Why Other Options Are Incorrect:

  Option B: Email monitoring may be part of broader IT security policies but is not the focus of Internet Use policies.

  Option C: Branding guidelines apply to communication policies, not internet usage policies.

  Option D: Printer usage is covered under equipment policies, not internet use policies.

  References:

  "Employee Internet Use Policy Guidelines" ?SHRM

  IT Ethics and Acceptable Use Policies, ISO 27002

• Question 5:

  A director of software development observes friction between various team members. How should the director alleviate team friction?

  A. Ask each team member to provide weekly feedback via email
  B. Create a culture of showing appreciation
  C. Nurture competition among team members
  D. Provide a public forum for anonymous feedback
  B. Create a culture of showing appreciation

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  Explanation

  Understanding Team Friction:

  Team friction often arises due to a lack of communication, recognition, or conflicting goals.

  Building a positive work culture where team members feel valued can reduce friction and improve collaboration.

  Creating a Culture of Appreciation:

  Regularly acknowledging contributions fosters trust and teamwork.

  It encourages positive behavior and strengthens team bonds.

  Why Other Options Are Incorrect:

  Option A: Weekly feedback is useful but does not address the root causes of friction.

  Option C: Nurturing competition can exacerbate conflicts and harm collaboration.

  Option D: Anonymous feedback might provide insights but does not directly alleviate friction.

  References:

  "Building Effective Teams" ?Harvard Business Review

  Employee Engagement and Team Culture Strategies ?Gallup

• Question 6:

  Which term describes an iterative design approach that builds a model of a system to ensure it meets user and business requirements?

  A. Rapid application development (RAD)
  B. Joint application development (JAD)
  C. Discovery prototyping
  D. Loose coupling
  C. Discovery prototyping

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  Explanation

  Definition of Discovery Prototyping:

  Discovery prototyping is an iterative design approach that builds a working model or prototype of a system to gather feedback and ensure it meets user and business requirements .

  The goal is to refine the system iteratively based on feedback before full development begins.

  Key Characteristics:

  Helps identify gaps between user expectations and design early in the process.

  Reduces risks of rework and enhances user satisfaction.

  Incorrect Options Analysis:

  A. Rapid Application Development (RAD): Focuses on faster delivery of applications through iterative development but not solely on prototyping.

  B. Joint Application Development (JAD): Refers to collaborative sessions for gathering requirements, not iterative prototyping.

  D. Loose Coupling: Refers to software design principles, not prototyping. References and Documents of Information Technology Management:

  "Iterative Design and Prototyping Best Practices" (Gartner).

  ITIL Systems Design Guidelines (Axelos).

• Question 7:

  Which software carries out a set of operations on behalf of a user with a degree of independence and employs knowledge of the user's goals?

  A. Information of Everything
  B. Virtual assistant
  C. Autonomous agent
  D. Ambient digital experience
  C. Autonomous agent

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  Explanation

  Understanding Autonomous Agents:

  An autonomous agent is a software entity capable of performing tasks on behalf of a user independently.

  It employs knowledge of the user's goals and adapts to achieve them.

  Examples of Autonomous Agents:

  Examples include shopping bots, automated trading systems, and decision-making software.

  Why Other Options Are Incorrect:

  Option A (Information of Everything): Refers to interconnected data but not software entities.

  Option B (Virtual assistant): Virtual assistants interact with users but are not fully autonomous.

  Option D (Ambient digital experience): Refers to seamless digital interaction, not task automation.

  References:

  "Autonomous Agents in AI Systems" ?IEEE

  Adaptive Software and Autonomous Agents ?AI Journal

• Question 8:

  A team tests a prototype prior to meeting with a company's client and discovers the "My Account" menu is not working. The team revises the code and presents a functioning prototype to the client. Which advantage of prototyping does this describe?

  A. Static example of the finished product
  B. Blueprint of the entire project
  C. Early detection of coding errors
  D. Detailed instructions for development
  C. Early detection of coding errors

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  Explanation

  Advantage of Prototyping:

  Prototyping allows teams to identify and resolve issues, such as coding errors, early in the development process.

  This minimizes the risk of errors propagating into later stages.

  Scenario Application:

  The team detected a menu functionality issue in the prototype, revised the code, and presented an updated version.

  This demonstrates the value of early error detection through prototyping.

  Why Other Options Are Incorrect:

  Option A: Prototypes are not static examples.

  Option B: Prototypes are not project blueprints.

  Option D: Prototyping is not about creating development instructions.

  References:

  "Benefits of Early Prototyping in Development" ?Agile Manifesto Principles

  Prototyping Methods and Applications ?ISO 9241

• Question 9:

  An attacker uses a guest account to exploit a weakness that enables the attacker to change access rights and alter user account information. Which type of attack is described?

  A. Packet tampering
  B. Spoofing
  C. Elevation of privilege
  D. Hoaxing
  C. Elevation of privilege

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  Explanation

  Definition of Elevation of Privilege Attack:

  This attack occurs when an attacker exploits vulnerabilities in systems to escalate their permissions beyond what they are authorized for, gaining access to sensitive data or control over the system.

  Example in the Scenario:

  The attacker uses a guest account , a low-privilege account, to exploit a system weakness and escalate their privileges, altering user account information.

  Incorrect Options Analysis:

  A. Packet tampering: Involves altering data packets, not access rights.

  B. Spoofing: Involves impersonation, not privilege escalation.

  D. Hoaxing: Refers to deceptive scams, unrelated to access rights. References and Documents of Information Technology Management:

  "Cybersecurity Vulnerabilities and Exploits" (CIS Controls).

  ITIL Risk Management Framework (Axelos).

• Question 10:

  Which scenario would cause an organization to create a global team?

  A. As the organization grows it is becoming difficult to find talent in the local market.
  B. For security purposes the organization is moving to a private cloud provider.
  C. The organization is embarking on a digital transformation effort.
  D. The organization's largest client is the United States Military.
  A. As the organization grows it is becoming difficult to find talent in the local market.

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  Explanation

  Global Team Formation:

  Organizations often form global teams when they face talent shortages in their local markets . Expanding globally provides access to a larger and more diverse talent pool.

  Global teams enable the organization to leverage regional expertise, foster innovation, and reduce dependency on local markets.

  Incorrect Options Analysis:

  B. Security via private cloud: Relates to infrastructure decisions, not team formation.

  C. Digital transformation: Involves adopting technology, not directly forming a global team.

  D. U.S. Military as a client: Security and compliance measures may be involved, but this is not necessarily linked to global team creation. References and Documents of Information Technology Management:

  "Global Talent Acquisition Strategies" (McKinsey).

  ITIL Human Resources Alignment Best Practices (Axelos).