Salesforce SALESFORCE-CERTIFIED-ADMINISTRATOR Online Practice Questions and Exam Preparation

Salesforce SALESFORCE-CERTIFIED-ADMINISTRATOR Online Questions & Answers

• Question 821:

  Cloud Kicks has the organization-wide defaults for Opportunity set to Private.

  Which two features should the administrator use to open up access to opportunity records for sales users working on collaborative deals?

  Choose 2 answers

  A. Profiles
  B. Sharing rules
  C. Sharing set
  D. Role hierarchy
  B. Sharing rules
  D. Role hierarchy

• Question 822:

  On Lead Conversion a Lead Object Custom field cannot be mapped to Which Object custom field?

  A. Account
  B. Contacts
  C. Case
  D. Opportunity
  C. Case

• Question 823:

  An administrator at Cloud Kicks is building a flow that needs to search for records that meet certain conditions and store values from those records in variables for use later in the flow. What flow element should the administrator add?

  A. Assignment
  B. Create Records
  C. Get Records
  D. Update Records
  C. Get Records

• Question 824:

  A company needs its customer service agents to collect and display different information on Case records based on whether customers are calling in with a question, product suggestion, or complaint. Which three features should the System Administrator use to meet this goal? (Choose three.)

  A. Field level security
  B. Page layouts
  C. Permission sets
  D. Record types
  E. Support processes
  B. Page layouts
  D. Record types
  E. Support processes

• Question 825:

  On which of these areas Data Validation rules are enforced but no feedback is given to users?

  A. Lead Convert
  B. Record Merger
  C. Web-TO-Case
  D. SalesForce Mobile
  E. Self Service Portal
  C. Web-TO-Case

• Question 826:

  Ursa Major Solar has an existing process for their solar panel Opportunities that include the following stages:

  1.

  Prospecting

  2.

  Value Proposition

  3.

  Negotiation/Review

  4.

  Closed Won

  5.

  Closed Lost

  The want to implement a new process for their battery Opportunities using the following stages:

  1.

  Qualification

  2.

  Value Prospection

  3.

  Negotiation/Review

  4.

  Closed Won

  5.

  Closed Lost

  What should the administrator configure to implement these changes?

  A. Create a new battery record type on Opportunity and add the appropriate values to the stage picklist.
  B. Create a new sales process that includes the relevant stages and assign it to the new battery record type on opportunity.
  C. Update the existing Opportunity sales process to includes qualification as a valid stage.
  D. Edit the stage field on Opportunity and activate qualification as a value.
  B. Create a new sales process that includes the relevant stages and assign it to the new battery record type on opportunity.

• Question 827:

  Which three types of customization can be done on Activities (tasks and events)? Choose 3 answers

  A. Assignment Rules
  B. Workflow Rules
  C. Validation Rules
  D. Custom Fields
  E. Field Tracking
  B. Workflow Rules
  C. Validation Rules
  D. Custom Fields

• Question 828:

  Conditional formatting is available for:

  A. Table and matrix
  B. Summary and matrix
  C. Summary and table
  D. Matrix and tabular
  B. Summary and matrix

• Question 829:

  A new approval process is being adapted by Ursa Major Solar. After an opportunity has been approved, the contract is sent to the customer for signature as the final step in that process. Hon can the administrator implement this functionality?

  A. Use the Salesforce Autosign flow.
  B. Hire a consulting firm to develop a document signing workflow.
  C. Check the "Send PDF'' box on the approval process setup.
  D. Install an app from the AppExchange.
  D. Install an app from the AppExchange.

• Question 830:

  What type of relationship must exist if you would like the child record to remain if the parent is deleted?

  A. 1 - 1.
  A. 1 - 1.