Salesforce SALESFORCE-CERTIFIED-ADMINISTRATOR Online Practice Questions and Exam Preparation

Salesforce SALESFORCE-CERTIFIED-ADMINISTRATOR Online Questions & Answers

• Question 341:

  A System Administrator attempts to deactivate a user but receives the error message "You CANNOT deactivate this user" What is the reason the Administrator is unable to to deactivate the user?

  A. The user is not assigned to a role.
  B. The user is logged into Salesforce
  C. The user is logged into Salesforce.
  D. The user is still the owner on open opportunities.
  B. The user is logged into Salesforce

• Question 342:

  Select the best component to use if you want to list the top five sales performers on a dashboard.

  A. Chart
  B. Table
  C. Metric
  D. Gauge
  B. Table

• Question 343:

  Use a __________ picklist to filter the values of one picklist based on the value of another picklist.

  A. Controlling
  B. Multi-select
  C. Dependent
  D. Independent
  A. Controlling

• Question 344:

  Queues can be made up of the following

  A. Users
  B. Public Groups
  C. Roles
  D. Profiles
  E. External Chatter Users
  A. Users
  B. Public Groups
  C. Roles

• Question 345:

  Which two actions should an administrator perform with Case escalation rules? Choose 2 answers

  A. Change the Case Priority.
  B. Re-open the Case.
  C. Re-assign the Case.
  D. Send email notifications.
  C. Re-assign the Case.
  D. Send email notifications.

• Question 346:

  What statements is False for a workflow task:

  A. To assign tasks to multiple users, create multiple tasks as outcomes of the rule
  B. A single task can be assigned to multiple users
  C. The due dates for workflow task is based on number of calendar days, The rule fails to recognize only working business days by default
  D. Historical tracking is allowed for workflow task
  B. A single task can be assigned to multiple users

• Question 347:

  Universal Containers has a private sharing model for Opportunities and uses Opportunity teams. Criteria-based sharing rules a sales rep at Universal Containers leaves the company and their user record is deactivated. The rep is later rehired in V administrator activates the old user record. The user is added to the same default Opportunity teams but h no longer able records the user worked on before leaving the company.

  What is the likely cause?

  A. The stage of the Opportunity records was changed to closed lost.
  B. Permission sets were removed when the user was deactivated.
  C. The record type of the Opportunity records was changed.
  D. The records were manual shared with the user.
  D. The records were manual shared with the user.

• Question 348:

  An analytics user at Cloud Kicks needs Read, Create, and Edit access for objects and should be restricted from deleting any records. What should the administrator do to meet this requirement?

  A. Create and assign a custom profile with Delete access removed for each object.
  B. Create and assign a permission set that includes Read, Create, and Edit access.
  C. Assign the standard System Administrator profile to the analytics user.
  D. Give the user View All access and assign them to the highest role in the role hierarchy.
  A. Create and assign a custom profile with Delete access removed for each object.

• Question 349:

  How does an agent submit an article for publishing? Choose 3 answers:

  A. Promote an Answer for consideration
  B. Re-assign an article to the publishing queue
  C. Publish an article to the solution category
  D. Submit an article upon closing a case
  E. Publish at-will, with "Manage Articles" profile permission
  A. Promote an Answer for consideration
  D. Submit an article upon closing a case
  E. Publish at-will, with "Manage Articles" profile permission

• Question 350:

  You CANNOT delete standard fields but you can remove non-required standard fields from a page layout

  A. True
  B. False
  A. True