Salesforce SALESFORCE-CERTIFIED-ADMINISTRATOR Online Practice Questions and Exam Preparation

Salesforce SALESFORCE-CERTIFIED-ADMINISTRATOR Online Questions & Answers

• Question 201:

  Ursa Major Solar provides a 1-year warranty on all of the panels it installs. Installation details, along with the warranty information, a captured on a custom object called Installation. The installation record is created by the installer from the mobile app. Customers son receive a longer warranty as a way of increasing customer satisfaction when an installation gets delayed or has issues.

  How should the administrator configure Salesforce to capture the expiration date of the warranty?

  A. Use a formula as the default value of the warranty Expiration Date field.
  B. Create a formula field to display l year from the warranty purchased.
  C. Add a validation rule to ensure the Expiration Date field is populated.
  D. Include the warranty Expiration Date field on the mobile page layout.
  B. Create a formula field to display l year from the warranty purchased.

• Question 202:

  When a Lead is converted, an Account, Contact and _______ record are created.

  A. Lead
  B. Case
  C. Campaign
  D. Opportunity
  D. Opportunity

• Question 203:

  Which of the following profile permissions will enables the User to edit any record, regardless of the Sharing Model?

  A. Customize Application
  B. View Setup and Configuration
  C. View All Data
  D. Modify All Data
  E. None of the Above
  D. Modify All Data

• Question 204:

  Which feature should Ursa Major Solar use if they want their support agents who are skilled in a particular product line to own cases directly after customers log them from an automated channel?

  A. Assignment Rules
  B. Workflow Field Update
  C. Case Escalation Rules
  D. Case Team Routing
  A. Assignment Rules

• Question 205:

  Recently, one of Ursa Major Solar's (UMS) competitors lost critical data after a powerful hurricane caused multiple power outages.

  UMS needs to ensure that its Salesforce data is backed up an protected from such an event.

  Which two statements are true regarding this goal?

  A. UMS can download an app from the AppExchange.
  B. UMS should contact Salesforce Support for a free backup.
  C. UMS can use Salesforce's weekly or monthly backup service, which is provided via a zip file.
  D. UMS can use Salesforce's daily backup service, which is provided via a zip file.
  C. UMS can use Salesforce's weekly or monthly backup service, which is provided via a zip file.
  D. UMS can use Salesforce's daily backup service, which is provided via a zip file.

• Question 206:

  Which of the following statements is true about Dashboard Refreshes?

  A. Your organization is limited to no more than 400 scheduled dashboard refreshes. Unlimited Edition users can schedule up to two dashboard refreshes per hour per day; Enterprise Edition users can schedule up to one dashboard refresh per hour per day.
  B. Your organization is limited to no more than 200 scheduled dashboard refreshes. Unlimited Edition users can schedule up to two dashboard refreshes per hour per day; Enterprise Edition users can schedule up to one dashboard refresh per hour per day.
  C. Your organization is limited to no more than 200 scheduled dashboard refreshes. Unlimited Edition users can schedule up to four dashboard refreshes per hour per day; Enterprise Edition users can schedule up to two dashboard refresh per hour per day.
  B. Your organization is limited to no more than 200 scheduled dashboard refreshes. Unlimited Edition users can schedule up to two dashboard refreshes per hour per day; Enterprise Edition users can schedule up to one dashboard refresh per hour per day.

• Question 207:

  Universal Containers has two business groups, Products and Services. Both groups will be using opportunities to track deals, but different fields are required by each group. In which two ways should an administrator meet this requirement? Choose 2 answers

  A. Create two record types.
  B. Create two permission sets.
  C. Create two page layouts.
  D. Create two lead processes.
  A. Create two record types.
  C. Create two page layouts.

• Question 208:

  Deleting a lead from a campaign does not delete the lead itself, but it is no longer a campaign member.

  A. True
  B. False
  A. True

• Question 209:

  The administrator at Universal Containers will create a custom field to track a specific Tier 2 support user on a case record. Which data type should be used when creating this custom field?

  A. Lookup filter
  B. Formula
  C. Lookup relationship
  D. Hierarchical relationship
  C. Lookup relationship

• Question 210:

  An administrator supporting a global team of Salesforce users has been asked to configure company settings.

  Which two options should the administrator configure?

  Choose 2 answers

  A. Password Policy
  B. Login Hours
  C. Currency Locale
  D. Default Language
  C. Currency Locale
  D. Default Language