Salesforce SALESFORCE-CERTIFIED-ADMINISTRATOR Online Practice Questions and Exam Preparation

Salesforce SALESFORCE-CERTIFIED-ADMINISTRATOR Online Questions & Answers

• Question 1581:

  Which report format summarizes data in a grid against horizontal and vertical criteria and provides totals for both rows and columns?

  A. Summary
  B. Matrix
  C. Tabular
  B. Matrix

• Question 1582:

  A Dashboard is a visual representation of data from multiple reports and (choose all that apply)

  A. Is comprised of up to 20 components
  B. Displays data from standard reports
  C. Has a running user to determine what data is visible
  D. Displays data as of the last time the dashboard was refreshed
  E. Always shows up to date data
  F. Can be scheduled to be refreshed and emailed automatically
  A. Is comprised of up to 20 components
  C. Has a running user to determine what data is visible
  D. Displays data as of the last time the dashboard was refreshed
  F. Can be scheduled to be refreshed and emailed automatically

• Question 1583:

  Cloud Kicks has a team of product owners that need a space to share feedback and ideas with just the product team. How should the administrator leverage Salesforce to help the team collaborate?

  A. Add Activity History to document tasks.
  B. Create a Chatter Private Group.
  C. Configure a Chatter Public Group.
  D. Use Quick Actions to log communication.
  B. Create a Chatter Private Group.

• Question 1584:

  Which of the following feature allows you to send an email when an opportunity reaches a threshold value?

  A. Validation Rule
  B. Big Deal Alert
  C. Opportunity Alert
  D. Big Ticket Email
  B. Big Deal Alert

• Question 1585:

  What would you change if all of your online help was displayed in English and you wanted it to be German?

  A. Default Language
  B. Default Locale
  C. Time Zone
  D. Default Currency
  A. Default Language

• Question 1586:

  Field Sets works on both Standard as well as Custom Objects?

  A. True
  B. False
  A. True

• Question 1587:

  Editing Records: Which of these is NOT true? I can edit fields by:

  A. Clicking the "edit" button within a record detail page
  B. Double clicking within a field to add or edit data
  C. Selecting multiple records within a list view and editing them all at once
  D. Calling Bill and making him edit my fields for me
  D. Calling Bill and making him edit my fields for me

• Question 1588:

  High Priority cases at Ursa Major Solar need to get a response in less than 3 hours or escalated to a queue called “High Priority Queue.”

  An administrator needs to configure the case management process to implement this requirement.

  How should the administrator achieve this goal?

  A. Create an escalation rule to assign all cases where status = high to the high priority queue based on the last modification time and set the age over to 3 (hours)
  B. Create a case milestone to assign all cases where status = high to the high priority queue based on the last modification time and set the age over to 3 (hours).
  C. Create an assignment rule to assign all cases where status = high to the high priority queue.
  D. Create an escalation rule to assign all cases where status = high to the high priority queue based on when the case is created.
  A. Create an escalation rule to assign all cases where status = high to the high priority queue based on the last modification time and set the age over to 3 (hours)

• Question 1589:

  Which of these are inherited from objects on homepage in a console layout?

  A. Related lists
  B. Custom objects
  C. Field level security
  D. Page layout
  B. Custom objects
  C. Field level security

• Question 1590:

  Cloud Kicks has a customer success agent going on leave and needs to change ownership on multiple cases.

  Which two users are able to fulfill this request?

  Choose 2 answers

  A. A user with a manager role above the agent.
  B. A user with the Manage Cases permission.
  C. A user with the System Administrator profile.
  D. A user with Read permission on the account.
  B. A user with the Manage Cases permission.
  C. A user with the System Administrator profile.