AHIMA AHIMA Certifications RHIA Questions & Answers

• Question 211:

  Research findings on productivity improvement show all of the following EXCEPT

  A. productivity increases when employees are rewarded for extra output.

  B. productivity increases as it becomes the primary goal of management.

  C. productivity goes up when it is measured.

  D. productivity increases when the office environment is re-engineered.

  Correct Answer: D

• Question 212:

  Sheena is an RHIA who continued her education and has a master's degree in Public Health. She is the Director of Health Information for the large County Health Department. In seeking tit most reliable reference for a job applicant, which of the following would be preferred?

  A. a telephone reference from a personal friend of the applicant

  B. a written reference from a former supervisor of the applicant

  C. a telephone reference from a former supervisor of the applicant

  D. a written reference from the Human Resources Department of the applicant's former employer

  Correct Answer: C

• Question 213:

  Kimberly Wolf wants a Mercedes and the position of Vice President of Information Services. feels that achieving these goals will provide her with a sense of achievement, prestige, reputation in the eyes of others. What level of Maslow's hierarchy of needs is she operating at?

  A. esteem

  B. safety

  C. self-actualization

  D. basic physiological

  Correct Answer: A

• Question 214:

  Which appraisal method places the employees into a set of ordered groups (e.g., top 10%, above average 20%, middle 40%) on the basis of a global measure?

  A. critical incident method

  B. behaviorally anchored ranking scales

  C. Management by Objectives

  D. forced ranking

  Correct Answer: D

• Question 215:

  Ashley supervises a group of very young employees who have low responsibility and little experience. Which leadership style will likely be most effective?

  A. directing

  B. coaching

  C. participating

  D. delegating

  Correct Answer: A

• Question 216:

  A union is engaged in an organizing campaign in a hospital facility. Which activity should management personnel AVOID during this time?

  A. telling employees that they are free to join or not to join any organization without threat to their status with the facility

  B. telling employees of the disadvantages that may result from belonging to a union

  C. promising employees a pay increase or promotion if they vote against the union

  D. telling employees the benefits they presently enjoy

  Correct Answer: C

• Question 217:

  After receiving completed requisitions to fill positions within the Health Information Management Department, the Human Resources Department can be most effective in recruiting qualified applicants with the assistance of

  A. a departmental organizational chart.

  B. current job descriptions.

  C. salary schedules.

  D. employee benefits handbook.

  Correct Answer: B

• Question 218:

  Amy Chan, RHIT, is Manager of Health Information at Golden Gate Home Care. She is elected leader of the documentation team, and is preparing to call a meeting. Which of the following is NOT an advantage of committee meetings?

  A. Group judgment improves decision making.

  B. Group process stimulates creativity.

  C. Committees enhance acceptance.

  D. Committees are economical.

  Correct Answer: D

• Question 219:

  Human Resources uses a systematic procedure to determine the relative worth of a position to the organization. When this approach is used, compensation for the position is most likely based on

  A. job evaluation.

  B. job planning.

  C. job survey.

  D. job ranking.

  Correct Answer: A

• Question 220:

  Mark Beck is a new graduate preparing for an interview. In school, he had the opportunity to role-play a technique which requires applicants to give specific examples of how they have performed a specific task or handled a specific problem in the past. This technique is becoming more popular, and is known as:

  A. audition interview.

  B. behavioral interview.

  C. structured interview.

  D. targeted interview.

  Correct Answer: B