AHIMA AHIMA Certifications RHIA Questions & Answers

• Question 231:

  When interviewing a candidate, which of the following questions is inappropriate to ask?

  A. "Can you type?"

  B. "Where may we contact you?"

  C. "What language other than English can you speak or write?"

  D. "Do you own a home?"

  Correct Answer: D

• Question 232:

  Southwest Home Care utilizes a discipline system that provides for stronger penalties for successive repeat offense. You are most likely using

  A. corrective discipline.

  B. preventive discipline.

  C. progressive discipline.

  D. terminating discipline.

  Correct Answer: C

• Question 233:

  Katie understands that employee turnover is expensive and stressful on staff. The best defense against employee dissatisfaction is

  A. the employee handbook.

  B. open and honest communication.

  C. written policies and procedures.

  D. weekly departmental meetings.

  Correct Answer: B

• Question 234:

  Fareeda's method improvement objectives are to use an organized approach to determine how to accomplish a task with less effort in less time or at a lower cost while maintaining or improving the quality of the outcome. Frequently, methods improvement is referred to as

  A. benchmarking.

  B. work distribution.

  C. work simplification

  D. data quality improvement.

  Correct Answer: C

• Question 235:

  Melissa is an RHIA who has just been hired as systems analysts in Information Technology. At Orientation she receives her Employee Handbook. All of the following information about the Employee Handbook is true, EXCEPT:

  A. it provides a contractual obligation to continued employment.

  B. it provides policies and procedures developed by management.

  C. a receipt must be documented in writing.

  D. it must be reviewed periodically by legal counsel to avoid legal risk.

  Correct Answer: A

• Question 236:

  Mary Ellen Smith has been an excellent biller for the past 5 years of employment. Lately, you have noticed that she has the highest error rate and the lowest productivity rate of the entire billing section. She also seems to be distracted and unhappy. You have a conversation with her and she confides that she is having many "personal problems" that are causing her enormous stress. As her supervisor, you

  A. accept this explanation and determine that it is probably a temporary situation.

  B. issue a verbal warning to Mary Ellen td shape up.

  C. issue a written warning with a date to review her progress.

  D. refer her to the EAP.

  Correct Answer: D

• Question 237:

  Gina is the HIPAA Privacy and Security Officer and primary trainer for a regional health system. In determining how a person in a position in a department uses health information, she must 1 certainly review the

  A. past performance evaluations of persons in the position.

  B. position or job description.

  C. facility policy on protecting health information.

  D. facility policy and procedure on documenting training.

  Correct Answer: B

• Question 238:

  Natalie was an orientation counselor in college and knows that a well-designed program can help those new to a setting feel comfortable. As a new manager, she continues her commitment and contributes to new employee orientation. Which of the following statements about orientation programs is NOT true?

  A. A good orientation program can substitute for a job-specific departmental training.

  B. The most meaningful training program includes a "show and tell" format by peers.

  C. The orientation assists the employee in learning about the workplace culture.

  D. Proper training can enhance employee satisfaction.

  Correct Answer: A

• Question 239:

  Amanda, the Coding Supervisor at Mission Medical Center, wants to increase the problem. solving skills among the coders. Which of the following approaches is likely to have the best and most long-lasting results?

  A. hiring a consultant to assess the coding area

  B. developing a coding work team

  C. taking a field trip to a neighboring facility known for quality coding

  D. request that Human Resources conduct a training session on program solving

  Correct Answer: B

• Question 240:

  Eva Pulaski supervises the electronic document management (EDM) section. She is preparing a report that includes a graphic that displays data over time and provides an excellent visualization of trends. It is called a(n)

  A. Pareto chart.

  B. correlation analysis.

  C. run or line chart.

  D. scatter diagram.

  Correct Answer: C