Who is responsible for committing user resources to the project?
A. Senior User
B. Senior Supplier
C. Executive
D. Project Board
Product based planning focuses on which of the following:
1.
Creating product descriptions
2.
Identifying activities
3.
Creating a Product hierarchy
4.
Creating a Product sequence
A. 1, 2, 3
B. 2, 3, 4
C. 1, 3, 4
D. 1, 2, 4
PRINCE2 proposes 3 levels of Plan, which are they?
A. Initiation, Project and Stage Plans
B. Project, Stage and Exception Plans
C. Initiation, Project and Benefit Review Plans
D. Project, Stage and Team Plans
Having completed designing the plan, in which order should the next steps take place to produce a plan?
1.
Prepare Estimates
2.
Define and analyze Products
3.
Prepare the schedule
4.
Identify activities and dependencies
A. 2, 4, 3, 1
B. 4, 2, 1, 3
C. 4, 3, 2, 1
D. 2, 4, 1, 3
Scenario Additional Information Product Description
Quality notes from the Daily Log
The Director of Information Technology Division (DIT) has been asked to ensure that any changes to the outsourced staff employment contracts adhere to employment law. The DIT will review future job descriptions of the transferred staff
before the final contract is signed with the selected service provider.
The service level agreement between MFH and the selected service provider will specify the type and quality of service required. The selected service provider must follow the industry standards for providing outsourced services.
MFH has a quality management system which contains a document control procedure for all its documentation, however this does not include change management.
All project documents will be subject to a quality review. Nominated products will require a formal approval record signed-off by the quality review chair.
Extract from the draft Quality Management Strategy (may contain errors)
Introduction
1.
This document defines the approach to be taken to achieve the required quality levels during the project.
2.
The Project Board will have overall responsibility for the Quality Management Strategy.
3.
Project Assurance will provide assurance on the implementation of the Quality Management Strategy. Quality management procedure - Quality standards
4.
The selected service provider will operate to industry standards for providing outsourced services.
5.
MFH document standards will be used.
Records
6.
A Quality Register will be maintained to record the planned quality events and the actual results from the quality activities.
7.
Configuration Item Records will be maintained for each product to describe its status, version and variant.
8.
Approval records for products that require them will be stored in the quality database. Roles and responsibilities
9.
The DIT will check that the employment contracts for outsourced staff adhere to employment law.
10.
Team Managers will provide details of quality checks that have been carried out.
11.
Team Managers will ensure that the Quality Register is updated with the names of team members who are involved in the review process.
12.
The Senior User will review the Product Descriptions of the products to be produced by the selected service provider to ensure that they can be achieved.
Which statement applies to the Roles and responsibilities section?
A. Delete entry 9 because this should only be recorded in the Product Description.
B. Delete entry 10 because this is the responsibility of the quality review chair.
C. Delete entry 11 because only the Project Manager can update the Quality Register.
D. Amend entry 12 because this is the responsibility of supplier assurance.
Scenario Additional Information Product Description
Quality notes from the Daily Log
The Director of Information Technology Division (DIT) has been asked to ensure that any changes to the outsourced staff employment contracts adhere to employment law. The DIT will review future job descriptions of the transferred staff
before the final contract is signed with the selected service provider.
The service level agreement between MFH and the selected service provider will specify the type and quality of service required. The selected service provider must follow the industry standards for providing outsourced services.
MFH has a quality management system which contains a document control procedure for all its documentation, however this does not include change management. All project documents will be subject to a quality review. Nominated products
will require a formal approval record signed-off by the quality review chair.
Extract from the draft Quality Management Strategy (may contain errors)
Introduction
1.
This document defines the approach to be taken to achieve the required quality levels during the project.
2.
The Project Board will have overall responsibility for the Quality Management Strategy.
3.
Project Assurance will provide assurance on the implementation of the Quality Management Strategy. Quality management procedure - Quality standards
4.
The selected service provider will operate to industry standards for providing outsourced services.
5.
MFH document standards will be used.
Records
6.
A Quality Register will be maintained to record the planned quality events and the actual results from the quality activities.
7.
Configuration Item Records will be maintained for each product to describe its status, version and variant.
8.
Approval records for products that require them will be stored in the quality database. Roles and responsibilities
9.
The DIT will check that the employment contracts for outsourced staff adhere to employment law.
10.
Team Managers will provide details of quality checks that have been carried out.
11.
Team Managers will ensure that the Quality Register is updated with the names of team members who are involved in the review process.
12.
The Senior User will review the Product Descriptions of the products to be produced by the selected service provider to ensure that they can be achieved.
Which statement applies to the Records section?
A. Delete entry 6 because this information should be included in Stage or Team Plans.
B. Move entry 6 to the Reporting section because the information should be used to report on quality activities.
C. Delete entry 7 because this should be included in the Configuration Management Strategy.
D. Delete entry 8 because the results of quality reviews are recorded in the Quality Register.
Scenario Additional Information Product Description
Quality notes from the Daily Log
The Director of Information Technology Division (DIT) has been asked to ensure that any changes to the outsourced staff employment contracts adhere to employment law. The DIT will review future job descriptions of the transferred staff
before the final contract is signed with the selected service provider.
The service level agreement between MFH and the selected service provider will specify the type and quality of service required. The selected service provider must follow the industry standards for providing outsourced services.
MFH has a quality management system which contains a document control procedure for all its documentation, however this does not include change management.
All project documents will be subject to a quality review. Nominated products will require a formal approval record signed-off by the quality review chair.
Extract from the draft Quality Management Strategy (may contain errors)
Introduction
1.
This document defines the approach to be taken to achieve the required quality levels during the project.
2.
The Project Board will have overall responsibility for the Quality Management Strategy.
3.
Project Assurance will provide assurance on the implementation of the Quality Management Strategy. Quality management procedure - Quality standards
4.
The selected service provider will operate to industry standards for providing outsourced services.
5.
MFH document standards will be used.
Records
6.
A Quality Register will be maintained to record the planned quality events and the actual results from the quality activities.
7.
Configuration Item Records will be maintained for each product to describe its status, version and variant.
8.
Approval records for products that require them will be stored in the quality database. Roles and responsibilities
9.
The DIT will check that the employment contracts for outsourced staff adhere to employment law.
10.
Team Managers will provide details of quality checks that have been carried out.
11.
Team Managers will ensure that the Quality Register is updated with the names of team members who are involved in the review process.
12.
The Senior User will review the Product Descriptions of the products to be produced by the selected service provider to ensure that they can be achieved.
Which statement applies to the Quality standards section?
A. Delete entry 4 because external suppliers are responsible for applying any relevant standards to their work.
B. Delete entry 5 because the lack of a change management procedure makes the MFH document standards unsuitable.
C. Add 'All contracts must conform to current employment laws".
D. Add 'PRINCE2 change control procedures will be used to manage any changes to baselined products'.
Scenario Additional Information Product Description
Quality notes from the Daily Log
The Director of Information Technology Division (DIT) has been asked to ensure that any changes to the outsourced staff employment contracts adhere to employment law. The DIT will review future job descriptions of the transferred staff
before the final contract is signed with the selected service provider.
The service level agreement between MFH and the selected service provider will specify the type and quality of service required. The selected service provider must follow the industry standards for providing outsourced services.
MFH has a quality management system which contains a document control procedure for all its documentation, however this does not include change management.
All project documents will be subject to a quality review. Nominated products will require a formal approval record signed-off by the quality review chair.
Extract from the draft Quality Management Strategy (may contain errors)
Introduction
1.
This document defines the approach to be taken to achieve the required quality levels during the project.
2.
The Project Board will have overall responsibility for the Quality Management Strategy.
3.
Project Assurance will provide assurance on the implementation of the Quality Management Strategy. Quality management procedure - Quality standards
4.
The selected service provider will operate to industry standards for providing outsourced services.
5.
MFH document standards will be used.
Records
6.
A Quality Register will be maintained to record the planned quality events and the actual results from the quality activities.
7.
Configuration Item Records will be maintained for each product to describe its status, version and variant.
8.
Approval records for products that require them will be stored in the quality database. Roles and responsibilities
9.
The DIT will check that the employment contracts for outsourced staff adhere to employment law.
10.
Team Managers will provide details of quality checks that have been carried out.
11.
Team Managers will ensure that the Quality Register is updated with the names of team members who are involved in the review process.
12.
The Senior User will review the Product Descriptions of the products to be produced by the selected service provider to ensure that they can be achieved.
Which statement applies to the Introduction section?
A. Delete entry 1 because the project approach is defined in the Project Brief.
B. Delete entry 2 because this is the Project Manager's responsibility.
C. Delete entry 3 because it is the Project Manager's responsibility to implement the Quality Management Strategy.
D. Move entry 3 to the Roles and responsibilities section because this is a quality responsibility.
Scenario Additional Information Product Description
Quality notes from the Daily Log
The Director of Information Technology Division (DIT) has been asked to ensure that any changes to the outsourced staff employment contracts adhere to employment law. The DIT will review future job descriptions of the transferred staff
before the final contract is signed with the selected service provider.
The service level agreement between MFH and the selected service provider will specify the type and quality of service required. The selected service provider must follow the industry standards for providing outsourced services.
MFH has a quality management system which contains a document control procedure for all its documentation, however this does not include change management. All project documents will be subject to a quality review. Nominated products
will require a formal approval record signed-off by the quality review chair.
Extract from the draft Quality Management Strategy (may contain errors)
Introduction
1.
This document defines the approach to be taken to achieve the required quality levels during the project.
2.
The Project Board will have overall responsibility for the Quality Management Strategy.
3.
Project Assurance will provide assurance on the implementation of the Quality Management Strategy. Quality management procedure - Quality standards
4.
The selected service provider will operate to industry standards for providing outsourced services.
5.
MFH document standards will be used.
Records
6.
A Quality Register will be maintained to record the planned quality events and the actual results from the quality activities.
7.
Configuration Item Records will be maintained for each product to describe its status, version and variant.
8.
Approval records for products that require them will be stored in the quality database. Roles and responsibilities
9.
The DIT will check that the employment contracts for outsourced staff adhere to employment law.
10.
Team Managers will provide details of quality checks that have been carried out.
11.
Team Managers will ensure that the Quality Register is updated with the names of team members who are involved in the review process.
12.
The Senior User will review the Product Descriptions of the products to be produced by the selected service provider to ensure that they can be achieved.
The service level agreement contains a number of technical terms that are missing from its glossary of terms.
A. Obtain agreement from the Director of Facilities Division to add these into the glossary of terms within the remaining +2 days tolerance.
B. Raise an issue (off-specification).
C. Raise an issue (request for change).
D. No action required.
Scenario Additional Information Product Description
Quality notes from the Daily Log
The Director of Information Technology Division (DIT) has been asked to ensure that any changes to the outsourced staff employment contracts adhere to employment law. The DIT will review future job descriptions of the transferred staff
before the final contract is signed with the selected service provider.
The service level agreement between MFH and the selected service provider will specify the type and quality of service required. The selected service provider must follow the industry standards for providing outsourced services.
MFH has a quality management system which contains a document control procedure for all its documentation, however this does not include change management.
All project documents will be subject to a quality review. Nominated products will require a formal approval record signed-off by the quality review chair.
Extract from the draft Quality Management Strategy (may contain errors)
Introduction
1.
This document defines the approach to be taken to achieve the required quality levels during the project.
2.
The Project Board will have overall responsibility for the Quality Management Strategy.
3.
Project Assurance will provide assurance on the implementation of the Quality Management Strategy. Quality management procedure - Quality standards
4.
The selected service provider will operate to industry standards for providing outsourced services.
5.
MFH document standards will be used.
Records
6.
A Quality Register will be maintained to record the planned quality events and the actual results from the quality activities.
7.
Configuration Item Records will be maintained for each product to describe its status, version and variant.
8.
Approval records for products that require them will be stored in the quality database. Roles and responsibilities
9.
The DIT will check that the employment contracts for outsourced staff adhere to employment law.
10.
Team Managers will provide details of quality checks that have been carried out.
11.
Team Managers will ensure that the Quality Register is updated with the names of team members who are involved in the review process.
12.
The Senior User will review the Product Descriptions of the products to be produced by the selected service provider to ensure that they can be achieved.
None of the reviewers have proof-reading skills.
A. Record an action to request that Project Assurance identify a proof-reader who can, within the next 2 days, complete the check for typographical errors.
B. Ask the reviewers present at the meeting to conduct a proof-reading exercise and pass any comments to the author within 2 days.
C. Contact Project Assurance to find appropriate resources to come into the review.
D. No action required.
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