Which management product defines the detailed nature, purpose and function of a product?
A. Plan
B. Quality Register
C. Project Product Description
D. Product Description
Scenario
Extract from the Project Product Description (with errors)
Which 2 statements apply to the Composition section?
A. Amend entry 2 to 'Selected paper'.
B. Delete entry 3 because this is NOT a major product to be delivered by this project.
C. Move entry 6 to Derivation because this product already exists.
D. Delete entry 7 because these will be produced by the photographer.
E. Add 'Calendars distributed to customers'.
Which role is responsible for providing the customer's quality expectations and acceptance criteria for the project?
A. Executive
B. Corporate or Programme Management
C. Senior User
D. Project Assurance
In the PRINCE2 Quality review technique, who would most likely carry out the role of administrator:
A. Project manager
B. Project support
C. Team Manager
D. Project Assurance
Which of the following statements would NOT be included in the Project Product Description?
A. Purpose of the product
B. Composition
C. Project level tolerances
D. Quality criteria
Which principle is central to the quality theme and provides explicit understanding of what the project will create?
A. Manage by stages
B. Focus on products
C. Manage by exception
D. Learn from experience
Which of the following statements are True:
1.
Quality management is the complete set of quality standards, procedures and responsibilities for a site or organization.
2.
Quality planning is about defining products required of the project with their respective quality criteria, methods and responsibilities.
3.
Quality control focuses on the operational techniques and activities used to carry out quality inspections
4.
Quality assurance ensures that quality methods are being correctly followed.
A. 1, 2 and 3
B. 1, 3 and 4
C. 1, 2 and 4
D. 2, 3 and 4
Scenario Additional Information Further information on some resources who could be involved in the project:
Outcome Account Manager: He represents Outcome which is a recruitment agency that provides specialist outsourcing resources. Outcome provided the consultants who carried out the feasibility study and the same consultants will be providing support and guidance to the Information Technology and Facilities teams during the project.
Director of Finance Division: She was transferred from the Information Technology Division 12 months ago. She is responsible for ensuring a cost-conscious approach is adopted in all operational and project activities across the Ministry of Food Hygiene.
Hardware Manager: Reports to the Director of Information Technology. He provides computer hardware to all business functions but has little awareness of the needs of his colleagues working in software.
Payroll Manager: Reports to the Director of Finance. He is a very experienced and efficient qualified accountant who has much of the responsibility of running the Finance Division on behalf of the Director of Finance. He has been involved in drafting the Ministry's business strategy and assisting in a full business risk assessment. He also drafted the corporate Business Case standards.
Which 2 alternative actions apply to the proposed user assurance for this project?
A. Retain because they are both very positive about outsourcing the selected business functions.
B. Retain because their divisions will be the major users of the outsourced services and they can provide the user perspective on the impact of any proposed changes.
C. Remove because neither of these individuals are from the business functions to be outsourced.
D. Retain because selecting only one of them may cause unnecessary conflict.
E. Retain because they are able to help identify stakeholders and their communication requirements.
Scenario Additional Information
Further information on some resources who could be involved in the project:
Outcome Account Manager: He represents Outcome which is a recruitment agency that provides specialist outsourcing resources. Outcome provided the consultants who carried out the feasibility study and the same consultants will be providing support and guidance to the Information Technology and Facilities teams during the project. Director of Finance Division: She was transferred from the Information Technology Division 12 months ago. She is responsible for ensuring a cost-conscious approach is adopted in all operational and project activities across the Ministry of
Food Hygiene.
Hardware Manager: Reports to the Director of Information Technology. He provides computer hardware to all business functions but has little awareness of the needs of his colleagues working in software.
Payroll Manager: Reports to the Director of Finance. He is a very experienced and efficient qualified accountant who has much of the responsibility of running the Finance Division on behalf of the Director of Finance. He has been involved in
drafting the Ministry's business strategy and assisting in a full business risk assessment. He also drafted the corporate Business Case standards.
Which 2 alternative actions apply to the proposed supplier assurance for this project?
A. Retain because he has a professional facilities qualification and so is in a position to specify the needs of his division.
B. Retain because he will be able to advise on many of the products that will enable outsourcing to happen, such as the 10-year outsourcing service contract.
C. Retain because he is well-regarded within the Ministry because of the efficiencies, superb service and savings he has achieved in the Facilities Division.
D. Add 'Outcome Account Manager' because he will advise on potential changes and their impact on the integrity of the project's products.
E. Remove because he is involved with the project and is therefore NOT independent.
Scenario Additional Information Further information on some resources who could be involved in the project:
Outcome Account Manager: He represents Outcome which is a recruitment agency that provides specialist outsourcing resources. Outcome provided the consultants who carried out the feasibility study and the same consultants will be providing support and guidance to the Information Technology and Facilities teams during the project. Director of Finance Division: She was transferred from the Information Technology Division 12 months ago. She is responsible for ensuring a cost-conscious approach is adopted in all operational and project activities across the Ministry of
Food Hygiene.
Hardware Manager: Reports to the Director of Information Technology. He provides computer hardware to all business functions but has little awareness of the needs of his colleagues working in software.
Payroll Manager: Reports to the Director of Finance. He is a very experienced and efficient qualified accountant who has much of the responsibility of running the Finance Division on behalf of the Director of Finance. He has been involved in
drafting the Ministry's business strategy and assisting in a full business risk assessment. He also drafted the corporate Business Case standards.
Which 2 alternative actions apply to the proposed business assurance for this project?
A. Remove because he will be impacted by the project and therefore represents a user.
B. Replace with 'Project Manager' because this is a simple project that does not require additional business assurance.
C. Add Outcome Consultants' because they carried out the feasibility study.
D. Add 'Director of Finance Division' because she is responsible for checking that any supplier and contractor payments are authorized.
E. Retain because he is familiar with the Ministry of Food Hygiene business strategy, the business level risk assessment and the Business Case standards.
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