Microsoft Role-based PL-400 Questions & Answers

• Question 1:

  DRAG DROP

  You need to identify why employees are not receiving notification that nine customers are checked in and waiting in the repair area.

  Which components should you test for each step? To answer, drag the appropriate components to the correct steps. Each component may be used once, more than once, or not at all.

  You may need to drag the split bar between panes or scroll to view content.

  NOTE: Each correct selection is worth one point.

  Select and Place:

  

  Correct Answer:

  

  Scenario: A text alert must be sent to employees scheduled to assist in the repair area of the retail store if the number of repair check-ins exceeds eight. Box 1: action Box 2: condition Box 3: data operation

• Question 2:

  DRAG DROP

  You need to resolve the performance issue with the Total Billed customer plug-in.

  In which order should you perform the actions?

  To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.

  Select and Place:

  

  Correct Answer:

  

  

  Scenario: User1 reports that performance is slow when viewing total billed customer time.

  A plug-in for Dynamics 365 Sales automatically calculates the total billed time from all activities on a particular customer account, including sales representatives' visits, phone calls, email correspondence, and repair time compared with hours

  spent.

• Question 3:

  DRAG DROP

  You need to recommend solutions to meet the e-commerce automation requirements.

  Which platform tools should you recommend? To answer, drag the appropriate tools to the correct requirements. Each tool may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

  NOTE: Each correct selection is worth one point.

  Select and Place:

  

  Correct Answer:

  

  Box 1: Logic Apps

  Scenario: Ecommerce sales orders must be integrated into Dynamics 365 Finance and then exported to Azure every night.

  For integration with Dynamics 365 Logic Apps can be used. It also supports scheduled actions.

  For integration with Azure use Logic Apps, instead of Power Automate.

  Incorrect Answers:

  Workflow does not support run on schedule.

  Power Automate does not support Azure integration. (For integration with Dynamics 365 Power Automate can be used. It also supports scheduled actions.)

  Box 2: Power Automate

  Scenario: Submitted customer surveys must generate an email to the correct department. Approval and follow-up must occur within a week.

  Power Automate has approval flows.

  Incorrect Answers:

  Workflow does not support Approval workflows.

  Reference:

  https://docs.microsoft.com/en-us/microsoft-365/community/power-automate-vs-logic-apps

  https://docs.microsoft.com/en-us/power-automate/replace-workflows-with-flows

• Question 4:

  DRAG DROP

  You need to set up security to meet the requirements.

  How should you configure security? To answer, drag the appropriate security mechanisms to the correct users. Each security mechanism may be used once, more than once, or not at all. You may need to drag the split bar between panes or

  scroll to view content.

  NOTE: Each correct selection is worth one point.

  Select and Place:

  

  Correct Answer:

  

  Box 1: Field level security

  Only supervisors must be able to view phone numbers in the Accounts form.

  You use field security tables to apply field-level security, which restricts field access to specified users and teams. The scope of field-level security is global, which means that it applies to all records within the organization, regardless of the

  business unit hierarchical level to which the record or the user belongs. Field security works in all Microsoft Dataverse clients, including the Web client, Dynamics 365 for Outlook, and Dynamics. It applies to all components, such as the

  Dataverse web services, reports, search, offline, filtered views, auditing, and duplicate detection.

  Box 2: Team Security

  Sales users must only have access to their own records.

  Owner team: An owner team owns records and has security roles assigned to the team. A user's privileges can come from their individual security roles, those of the teams that they're part of or the ones they inherit. A team has full access

  rights on the records that the team owns. Team members are added manually to the owner team.

  Box 3: Environment security

  Developers must be able to create new apps for all users.

  Environment maker: Can create new resources associated with an environment, including apps, connections, custom APIs, gateways, and flows using Microsoft Power Automate.

  However, this role doesn't have any privileges to access data within an environment.

• Question 5:

  DRAG DROP

  You need to select a process to create each function.

  Which process should you use? To answer, drag the appropriate processes to the correct functions. Each process may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

  NOTE: Each correct selection is worth one point.

  Select and Place:

  

  Correct Answer:

  

  Box 1: Power Automate

  Ensure that notifications are sent to the sales team when a lead is added by using Slack

  Power Automate is a service that helps you create automated workflows between your favorite apps and services to synchronize files, get notifications, collect data, and more.

  Box 2: Business rule

  A trigger must be created that changes the Priority field to 1 in the Account record 10 days after an account record is created.

  A field named Priority_Trigger must be created to trigger the Priority field.

  Business rules provide a simple interface to implement and maintain fast-changing and commonly used rules.

  Box 3: Business process flow

  Ensure that leads have a review stage added to the sales process.

  Use business process flows to define a set of steps for people to follow to take them to a desired outcome. These steps provide a visual indicator that tells people where they are in the business process.

  Reference:

  https://docs.microsoft.com/en-us/power-automate/ https://docs.microsoft.com/en-us/dynamics365/customerengagement/on-premises/customize/create-business-rules-recommendations-apply-logic-form https://docs.microsoft.com/en-us/power-automate/business-process-flows-overview

• Question 6:

  DRAG DROP

  You need to select a process to create each function.

  Which process should you use? To answer, drag the appropriate processes to the correct functions. Each process may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

  NOTE: Each correct selection is worth one point.

  Select and Place:

  

  Correct Answer:

  

  Box 1: Microsoft flow

  Using Microsoft Flow, you can automatically post to Slack when an event happens in Dynamics 365, enabling similar functionality that is available with the Microsoft Yammer integration with third-party collaboration tools.

  Box 2: Workflow

  Box 3: Business process flow

  A business process flow is composed of Stages, and within each stage there are Steps to complete which are fields. In the business process flow heading, a user can see which stage they are at in the process, and which steps they need to

  complete before they proceed in the process.

  Business process flows enable you to require users to complete certain steps before completing the process and if needed you can also allow users to jump stages.

• Question 7:

  DRAG DROP You need to assign the minimum environmental security role to the appropriate users. Which security roles should you use? To answer, drag the appropriate security roles to the correct users. Each security role may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view

  content.

  NOTE: Each correct selection is worth one point.

  Select and Place:

  Correct Answer:

  Box 1: Environment Maker

  UserA must be able to create and publish Power Apps apps.

  The Environment Maker role can create resources within an environment including apps, connections, custom connectors, gateways, and flows using Power Automate.

  Box 2: System Administrator

  UserB must be the owner of all the systems and be able to provide permissions and create all new environments.

  The System Administrator has full permission to customize the system. Can view all data in the system.

  Box 3: System Customizer

  UserC must be able to create apps connected to the systems and update the security roles and entities.

  The System Customizer has full permission to customize the system. Can only view rows for system tables that they create.

  The difference between the System Administrator and System Customizer security roles is that a system administrator has read privileges on most rows in the system and can see everything. Assign the System Customizer role to someone

  who needs to perform customization tasks but shouldn't see any data in the system tables.

  Box 4: Common Data Service User

  To stay consistent with our product rebranding effort, the security role Common Data Service User is being changed to Basic User.

  The Basic User security role primarily contains Basic privileges for core entities where the user can write, update, and delete records that they created or owned.

  Reference:

  https://docs.microsoft.com/en-us/power-platform/admin/environments-overview

  https://docs.microsoft.com/en-us/powerapps/maker/model-driven-apps/privileges-required-customization#system-administrator-and-system-customizer-security-roles

  https://docs.microsoft.com/en-us/power-platform-release-plan/2020wave2/data-platform/common-data-service-user-security-role-renamed-basic-user

• Question 8:

  DRAG DROP

  You need to assign the minimum environment security role to the appropriate users.

  Which security roles should you use? To answer, drag the appropriate security roles to the correct users. Each security role may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view

  content.

  NOTE: Each correct selection is worth one point.

  Select and Place:

  

  Correct Answer:

  

  Box 1: Environment Maker

  UserA must be able to create and publish Power Apps apps.

  The Environment Maker role can create resources within an environment including apps,connections, custom connectors, gateways, and flows using Power Automate.

  Box 2: System Administrator

  UserB must be the owner of all the systems and be able to provide permissions and create all new environments.

  The System Administrator has full permission to customize the system. Can view all data in the system.

  Box 3: System Customizer

  UserC must be able to create apps connected to the systems and update the security roles and entities.

  The System Customizer has full permission to customize the system. Can only view rows for system tables that they create.

  The difference between the System Administrator and System Customizer security roles is that a system administrator has read privileges on most rows in the system and can see everything. Assign the System Customizer role to someone

  who needs to perform customization tasks but shouldn't see any data in the system tables.

  Box 4: Common Data Service User

  To stay consistent with our product rebranding effort, the security role Common Data Service User is being changed to Basic User.

  The Basic User security role primarily contains Basic privileges for core entities where the user can write, update, and delete records that they created or owned.

• Question 9:

  DRAG DROP

  You need to implement scoring.

  Which methods should you use? To answer, drag the appropriate methods to the correct actions. Each method may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

  NOTE: Each correct selection is worth one point.

  Select and Place:

  

  Correct Answer:

  

  Box 1: Custom process action and plug-in

  The business logic of a custom process action is implemented using a workflow. When you create an custom process action, the associated real-time workflow is automatically registered to execute in the main operation stage of the message

  execution pipeline.

  Extend Custom Process Actions

  There are two ways to extend Custom Process Actions using code: with custom workflow activities or by registering plug-ins on stages.

  Box 2: Java script code

  Incorrect:

  * not Power Automate

  Custom process actions have always been synchronous 'real-time' workflows and therefore not suitable to be converted to use Power Automate. Note: A person of interest is defined as having a score of 15 or more based on the following historical information criteria:

  -

  Each interview with a recommendation adds two to the score.

  -

  Each interview without a recommendation subtracts two from the score.

  -

  Each employee or manager referral adds one to the score.

  -

  Each designation or certification adds one to the score.

  Reference: https://docs.microsoft.com/en-us/power-apps/developer/data-platform/workflow-custom-actions

• Question 10:

  DRAG DROP

  You need to configure the columns to store scores and totals.

  Which configurations should you use? To answer, drag the appropriate configurations to the correct columns. Each configuration may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

  NOTE: Each correct selection is worth one point.

  Select and Place:

  

  Correct Answer:

  

  Values representing totals or scores must be stored in their own numeric fields.

  Box 1: Whole number + calculation

  Calculated columns are calculated in real-time when they are retrieved. Calculated columns can be composed using different data types. For example, an Integer calculated column may reference values from Decimal or Currency columns.

  Only columns from an immediate parent table can be used in a calculated column.

  Box 2: Whole number + Rollup

  Because rollup columns persist in the database, they can be used for filtering or sorting just like regular columns. Any kind of process or plug-in will use the most recently calculated value of the column. Rollup column values are calculated

  asynchronously by scheduled system jobs. Administrators set when a job is run or pause the job. By default, each column is updated hourly.

  Reference:

  https://docs.microsoft.com/en-us/power-apps/developer/data-platform/calculated-rollup-attributes