A program experiences issues during execution. The stakeholders are concerned and the program manager feels pressure to act on these issues.
What tool should be used to trigger a planned response when receiving lower than expected results?
A. Key performance indicatorsA large international manufacturing company is centralizing its IT which is currently spread over 16 countries. The transition means physically regrouping the infrastructure and aligning processes and organizations. The high-level scope of this transformation encompasses three main areas:
1.
The technology area--assessing which technology/tooling should be retained for the target data center.
2.
The policies and procedure area--aimed at establishing a common set of processes supporting the new way of delivering services.
3.
The HR area--assuring the new organization best fits the diversity of the countries and functional domains, while offering equivalent compensations for comparable functions. You have selected your team and you are preparing the business case to support 1) the team selections you made and 2) your recommendation to proceed to the program's next phase. Which document should be present in your business case?
A. A detailed plan showing dependencies among the constituent projectsAn organization initiates an innovation program to deliver exceptional performance and benefits. After the program transition plan is in place and the implementation of a benefits sustainment plan starts, the program manager discovers the program may be shut down due to lack of funding.
To ensure continued funding for the program, what should the program manager do next?
A. Complete the benefits sustainment plan and update the benefits registerWho makes Go/No-Go decisions during phase gate reviews?
A. Program Governance boardAfter attending a technology exposition, an influential stakeholder believes that integrating a new technology into the program will increase benefits and help shorten the schedule. The stakeholder asks the program manager to immediately include the new technology into the program.
What should the program manager do next?
A. Assess the new technology and discuss the results with the program steering committee to determine next steps.A program manager is identifying and verifying risks as outlined in the risk management plan. The results will be recorded in which of the following?
A. Risk registerA regional finance program is impacted by a new currency regulation issued by a country in the region. The new regulation requires changes to the financial statements of that country's branches by the end of the fiscal year. Failing to comply with the regulation may result in fines and/or closure of the branches. A branch general manager immediately meets with the program manager to select and secure a local fiscal expert to support the regulation, as these types of resources are in high demand. There is a high risk that the changes will not be completed on time if the resource is not secured.
What should the program manager do to address the risk?
A. Build a coalition with local companies that can influence the government to renegotiate the imposed deadline.You are a program manager of a program. You are required to compile performance data of your program. These data will be sent to relevant stakeholders. You are reviewing the status reports of all projects including the costs, schedule,
scope, risks, and other performance data.
In which of the following processes are you working on?
A. Plan CommunicationYou are the program manager for your organization. Your program is about to being initiated and management is asking you for a document that will define all of the required resources, skills, and competencies you'll need in your program. What document defines the skills and competencies for a program?
A. Staffing management planA knowledge area defines a subset of program management and its processes within that
domain. For example, the knowledge area of quality management includes the processes related directly to quality management only. Which knowledge area ensures that all knowledge areas interact correctly with one another?
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