A company is releasing a new product geared toward a specific geographic area. The program manager has received the program objectives and developed the program roadmap, which consists of six program components. Approval from the program governance board has been obtained.
What is the program manager's next step?
A. Assign project managers and resourcesA program manager joins a team to fix a troubled enterprise-wide customer relationship management (CRM) system. Analysis indicates that duplicate customer information data is resulting in redundant client information. The program manager accesses the knowledge repository for similar programs to gather historical data and trends. A corrective action is identified, and a change in process is implemented to regain data integrity.
What should the program manager do with the knowledge gained from this activity?
A. Include the lessons learned in the weekly program reportWhich of the following statements is the most accurate when it comes to program change requests for the program scope?
A. The change request must not affect the schedule.You are the program manager for your organization and working to create the program statement of work for approval by the program director. All of the following information is defined in the program statement of work except for which one?
A. Program requirements for resource competency levelsWhich of the following statements are true regarding program scope changes? (Choose three.)
A. Scope changes may originate from the stake holders.What should a program manager do when a scope change has been approved that will drastically affect the program costs assuming that the costs will be added to the program budget?
A. Adjust the cost baselineStatus information, including program and component status, cost information, risk analysis and other relevant information, is provided in which of the following?
A. Program performance reportPart of program management is to understand how the communication model works in a program. The program manager must be able to effectively communicate with the program team and stakeholders. What component of the communication model is responsible for carrying the message?
A. MediumTom is the program manager for his organization. He has to balance the resources he'll be using in the program with the demand for operations to use the same resources. What program document can Tom reference to determine the availability of certain program resources, such as application developers, engineers, and technical writers?
A. Staffing management planWanda is the program manager for her organization. Her program team consists of resources from across the organization - many of whom have not worked together before. Wanda thinks that she'll need to complete some team development but would like to focus the development on the materials and activities that the program team will need to complete in the program. What plan should Wanda reference and update to complete her team development process?
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