Pegasystems Pegasystems Certifications PEGAPCDC80V1 Questions & Answers

• Question 11:

  In Pega Customer Decision Hub, you can save a regression model as a ___________.

  A. Predictive model rule

  B. Scorecard rule

  C. Decision Tree rule

  D. Regression Model rule

  Correct Answer: B

• Question 12:

  You are a company with a new and unique product, and you would like to offer it to the right customer. Given the scenario, which is the most effective rule type?

  A. Decision table

  B. Scorecard

  C. Adaptive Model

  D. Predictive Model

  Correct Answer: A

• Question 13:

  To create channel-specific Adaptive Model instances, you _____________.

  A. set channel information in the strategy

  B. set the channel option in the Adaptive Model component

  C. do nothing; Adaptive Model instances are always channel specific

  D. create channel specific Adaptive Model definition

  Correct Answer: B

• Question 14:

  A telecom company is interested in improving customer engagement on social media. However, there are hundreds of relevant messages posted on Twitter every day, and it is not practical for customer service representatives (CSRs) to

  review and respond to all messages. Instead, CSRs should focus on negative messages.

  What do you need to analyze the incoming messages?

  A. A text analyzer

  B. A text outcome filed

  C. An adaptive model for each negative response

  D. Historical data to build a predictive model

  Correct Answer: A

• Question 15:

  A customer's propensity to accept a proposition increases when ____________.

  A. the proposition was rejected by similar customers

  B. similar propositions were rejected by the customer

  C. similar propositions were accepted by the customer

  D. the proposition was accepted by similar customers

  Correct Answer: C

  Reference: https://community.pega.com/knowledgebase/articles/introduction-adaptive-models-reporting-72

• Question 16:

  To which property is the output of a Predictive Model Markup Language (PMML) model automatically mapped?

  A. pxOutcome

  B. pxResult

  C. pxPMMLOutput

  D. pxSegment

  Correct Answer: A

• Question 17:

  Which Predictive Model Markup Language (PMML) model type is supported by Pega?

  A. Adaptive Model

  B. Scorecard

  C. Decision Table

  D. PMML Model

  Correct Answer: B

  Reference: https://community.pega.com/knowledgebase/supported-pmml-model-types

• Question 18:

  A legal firm wants to use text analytics for easier and faster access to information to help with compliance related issues. The legal firm needs a taxonomy on legal concepts. What is a taxonomy?

  A. A sentiment analysis model

  B. The output of an expert survey

  C. A list of valid categories

  D. A list of business rules

  Correct Answer: C

  Reference: https://community.pega.com/knowledgebase/articles/create-taxonomies-more-efficiently

• Question 19:

  U+ Bank is using adaptive models to offer credit cards and mortgages on two inbound channels: website and contact center. The system architect created an adaptive model configuration, Standard Kerning, which you use in the following decision category:

  

  U+ Bank goes live with 10 types of credit cards and five types of mortgages on their website and in five contact centers. What is the maximum number of adaptive models you can expect to see in the model overview report?

  A. 20

  B. 15

  C. 30

  D. 75

  Correct Answer: B

• Question 20:

  Which is the most accurate description of proactive retention? Proactive Retention ___________.

  A. anticipates potential customer churn

  B. simplifies the process of retaining customers

  C. enables business to respond to customers when they contact a call center

  D. enables the business to reduce the number of credit risk customers

  Correct Answer: A

  Reference: https://community.pega.com/knowledgebase/applying-predictive-analytics-your-application#1a