Which two field types are specialized versions of the Query field type? (Choose two.)
A. Picklist B. Embedded data C. Case reference D. Data reference
C. Case reference D. Data reference
Explanation/Reference:
Case reference and data reference are specialized versions of the query field type. A query field allows users to select a value from a list of values that are retrieved from a data source, such as a data page or a report definition. A case reference field is a query field that uses a report definition as a data source and displays cases that match a specified condition. A data reference field is a query field that uses a data page as a data source and displays values from a data type or an external system. References: https://community.pega.com/knowledgebase/articles/user-interface/86/creating-query-fields
Question 2:
DRAG DROP
A developer configures a button with the action set as shown in the following image.
Place the events in the order they occur.
Select and Place:
Explanation/Reference:
Question 3:
Which three of the following options are application layers in the Situational Layer Cake architecture? (Choose three.)
A. Organization B. Division C. Language D. Country E. Implementation
A. Organization B. Division E. Implementation
Explanation/Reference:
The three options that are application layers in the Situational Layer Cake architecture are implementation, division, and organization. The implementation layer contains the case types and data types that are specific to a single implementation of an application. The division layer contains the rules and data that are shared by multiple implementations within a division or a business unit. The organization layer contains the rules and data that are common across the entire organization or enterprise. References: https://community.pega.com/knowledgebase/articles/application-development/86/application-layers
Question 4:
You are assigned to a pega implementation project as a pega business architect.
Which task are you expected to perform?
A. Identify the initial of case types. B. Help to refine ahead of a sprint. C. Identify the scope of the initial release. D. Organize the project Kickoff meeting.
B. Help to refine ahead of a sprint.
Explanation/Reference:
A Pega Business Architect is expected to help to refine ahead of a sprint by applying design thinking and the Pega Express methodology to define the right scope and yield faster business results. A Pega Business Architect also facilitates discussions and drives decision making with stakeholders and subject matter experts using Pega tools and best practices. References: https://community.pega.com/roles/business-architect
Question 5:
An internal application currently grants 75 employees access to one of four roles: Admin, Author, User, and Manager. A new analyst who joins the company requires all the Author role access but only some of the reporting capabilities available to the Manager role.
How do you satisfy this security requirement?
A. Update the Author role to include the required analyst reports. B. Add the analyst to both the Author role and Manager role. C. Add the analyst to the Manager role. D. Create a new Analyst role with the required access.
D. Create a new Analyst role with the required access.
Explanation/Reference:
To satisfy this security requirement, you need to create a new Analyst role with the required access. A role defines a set of permissions that grant access to specific features and functions in an application. You can create a new role by
copying an existing role and modifying its permissions as needed. You can also assign multiple roles to a user or a group of users to grant them combined access.
You are configuring an accident claim case for an automobile insurance company with two child cases as illustrated.
The requirement changes to allow the parent case to continue before the child cases resolve. How do you configure the Wait steps for this requirement?
A. Configure the Wait step to continue the parent case when the child cases reaches audit or approval. B. Configure the Wait step to continue the parent case when the child cases reach the payment pending review status. C. Configure the Wait step so that only one child case must resolve before the parent case can continue. D. Configure the Wait step so users can choose to continue the parent case process regardless of child case status.
B. Configure the Wait step to continue the parent case when the child cases reach the payment pending review status.
Explanation/Reference:
it allows the parent case to continue before the child cases resolve, as per the requirement. The Wait step can be configured to resume the parent case when a specific status is reached in the child cases, such as payment pending review.
This way, the parent case does not have to wait for the child cases to be fully resolved.
References: https://academy.pega.com/library/87/pega-certified-business-architect-pcba-87v1 (Module 5: Case Hierarchy)
Question 7:
Which two requirements demonstrate the need to configure correspondence? (Choose Two)
A. Assign a new insurance claim to a case worker to process. B. Phone a customer for additional information about the case. C. Fax a new insurance claim to the auto repair shop. D. Text the customer with status changes in an insurance claim.
C. Fax a new insurance claim to the auto repair shop. D. Text the customer with status changes in an insurance claim.
Explanation/Reference:
These answers are correct because they demonstrate the need to configure correspondence, which is a way of communicating with external parties through email, fax, letter, or text message. Correspondence can be configured to send
information or documents related to a case to customers, stakeholders, or other parties involved in the case.
Hospital staff members enter appointment details including relevant patient information, diagnoses, lab orders, and prescribed medication. This information is aggregated in the Patient visit summary view. The patient receives a copy of this view through email.
Which two configurations, when applied in combination, achieve this behavior? (Choose two.)
A. Add a Create PDF automation that references the Patient visit summary view. B. Add a Send Email step and compose the message to reference the relevant properties. C. Enable email notifications on the case type. D. Add a Send Email step and enable the option to include attachments.
A. Add a Create PDF automation that references the Patient visit summary view. B. Add a Send Email step and compose the message to reference the relevant properties.
Explanation/Reference:
To send a copy of the Patient visit summary view through email, you need to first create a PDF file of the view by using a Create PDF automation that references the view. Then, you need to add a Send Email step to the case life cycle and enable the option to include attachments. You can then select the PDF file as an attachment and send it to the patient's email address. The other options are either incorrect or irrelevant for this requirement. References: https://docs-previous.pega.com/automating-work/87/creating-pdf-files https://docs-previous.pega.com/case-management/87/sending-emails
Question 9:
An order form provides four options from which customers select one option.
According to best practice, which of the following two UI control types can be used to minimize clutter on the order form? (Choose two.)
A. Radio buttons B. Autocomplete C. Dropdown D. Checkbox
A. Radio buttons C. Dropdown
Explanation/Reference:
Autocomplete and dropdown controls can be used to minimize clutter on the order form because they do not display all the options until the user clicks or types in the control. This helps reduce the space occupied by the UI elements and
makes the form more compact and clear. Checkbox and radio buttons controls display all the options on the form, which can create clutter if there are many options to choose from.
A transaction dispute case type allows customers to dispute a bank card transaction for one of three reasons:
1.
Stolen card
2.
Duplicate charge
3.
Fulfillment error
Most disputes for the stolen cards occur at two vendors, MegaMart and MaxValu. The fraud analyst requests a report that displays stolen card disputes meeting the following thresholds:
1.
USD 25 or more at MaxValu
2.
USD 50 or more at MegaMart
Given the following filter conditions, which logic statement returns the correct subset of transaction disputes?
A. (F1 AND F3) OR (F2 AND F4) AND F5 B. ((F1 AND F3) OR (F2 AND F4)) AND F5 C. (F1 AND F3) OR (F2 AND F4) OR F5 D. F1 AND F2 AND F3 AND F4 AND F5
B. ((F1 AND F3) OR (F2 AND F4)) AND F5
Explanation/Reference:
The logic statement A returns the correct subset of transaction disputes because it filters the cases by the vendor name (F1 or F2), the transaction amount (F3 or F4), and the dispute reason (F5). The parentheses indicate the order of operations and the AND and OR operators combine the conditions. The logic statement A can be read as follows: Return the cases where (the vendor is MaxValu and the amount is greater than or equal to 25) OR (the vendor is MegaMart and the amount is greater than or equal to 50) AND (the dispute reason is stolen card). References: https://community.pega.com/knowledgebase/articles/reporting/86/filtering-data-reports
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