Pegasystems Pegasystems Certifications PEGAPCBA87V1 Questions & Answers

• Question 41:

  Which two statements are true about insights? (Choose two.)

  A. You can transform sharable visualizations into data queries.

  B. You can transform data queries into sharable visualizations.

  C. You can edit application data directly in an insight.

  D. You can search for and select the fields that you want to include in an insight.

  Correct Answer: BD

  Insights are interactive visualizations that help you explore and analyze data in your application. You can create insights from data queries by selecting the fields that you want to include and choosing a visualization type, such as a chart or a table. You can also share insights with other users or embed them in dashboards or portals. References: https://community.pega.com/knowledgebase/articles/reporting/86/creating-insights

• Question 42:

  ABC BankCorp wants to create a mobile app experience for users and CSRs for its Transaction Dispute application.

  Of the following requirements, which option requires you to configure distinct mobile app channels?

  A. The mobile app supports all mobile phone operating systems.

  B. CSRs can create other case type instances on the mobile app.

  C. The mobile app customizes currency units and date/time format according to the location of the users.

  D. Mobile app color palettes are different for users and CSRs.

  Correct Answer: B

  This option requires you to configure distinct mobile app channels for users and CSRs because it involves different capabilities for different user roles. A mobile app channel defines how a case type is displayed and processed on a mobile device. You can configure different mobile app channels for different user roles and case types. The other options do not require distinct mobile app channels because they involve common features or settings that can be applied to all users or devices. References: https://docs-previous.pega.com/mobile/87/configuring-mobile-app-channels

• Question 43:

  What two visualizations can you use to present insight data on the Explore Data landing page? (Choose two.)

  A. List

  B. CSV file

  C. Exportable data page

  D. Interactive chart

  Correct Answer: AD

  You can use a list or an interactive chart to present insight data on the Explore Data landing page. A list displays the data in a tabular format, while an interactive chart displays the data in a graphical format, such as a pie chart or a bar chart.

  You can also filter, sort, group, and drill down the data in both types of visualizations. References:

  https://community.pega.com/knowledgebase/articles/reporting/86/viewing-insights-explore-data-landing-page

• Question 44:

  A purchase request list report includes columns for case ID and regional cost center. A manager wants the report to show the total number of purchase requests for each of the regional cost centers.

  How do you configure the report definition?

  A. Summarize the case ID column by count.

  B. Summarize the regional cost centers by count.

  C. Create a filter for each cost center and count the case IDs.

  D. Define a function for the cost center column to total the case IDs.

  Correct Answer: A

  To show the total number of purchase requests for each of the regional cost centers, you need to summarize the case ID column by count and group the results by the regional cost center column. This will create a summary report that displays the count of case IDs for each cost center value. References: https://community.pega.com/knowledgebase/articles/reporting/86/summarizing-data-reports

• Question 45:

  An order form provides four options from which customers select one option.

  According to best practice, which of the following two UI control types can be used to minimize clutter on the order form? (Choose two.)

  A. Radio buttons

  B. Autocomplete

  C. Dropdown

  D. Checkbox

  Correct Answer: AC

  Autocomplete and dropdown controls can be used to minimize clutter on the order form because they do not display all the options until the user clicks or types in the control. This helps reduce the space occupied by the UI elements and

  makes the form more compact and clear. Checkbox and radio buttons controls display all the options on the form, which can create clutter if there are many options to choose from.

  References:

  https://academy.pega.com/topic/user-interface-controls/v1

• Question 46:

  All managers need to view the Employee vacation requests report in their Manager portal dashboards. Only managers have access to this report.

  Which configuration do you perform to fulfill these requirements?

  A. Add a report widget to the Manager portal dashboard, and then click Publish to default.

  B. Add a report widget to the Manager portal dashboard, and then click Publish.

  C. Add the report to a public category, and then add the out-of-the-box Reports landing page to the Manager portal.

  D. Create a new landing page on the Manager portal with the new report saved in a public category.

  Correct Answer: B

  To display the Employee vacation requests report in the Manager portal dashboards, you need to add a report widget to the dashboard and publish it. This will make the report visible to all managers who have access to the Manager portal.

  The other options are either incorrect or irrelevant for this requirement.

  References:

  https://docs-previous.pega.com/reporting/87/adding-report-widgets-dashboards

• Question 47:

  A reservation process allows customers to reserve a flight, hotel room, and rental car as part of a travel itinerary.

  Which configuration displays the Select hotel amenities section only if a user selects the Add amenities check box?

  A. A visibility condition (when rule) applied to the Select hotel amenities section

  B. A required condition (when rule) applied to the Add amenities check box

  C. A disable condition (when rule) applied to the Add amenities check box

  D. A disable condition (when rule) applied to the Select hotel amenities section

  Correct Answer: A

  To display the Select hotel amenities section only if a user selects the Add amenities check box, you need to apply a visibility condition (when rule) to the section. The when rule can check whether the Add amenities check box is selected or

  not, and show or hide the section accordingly. The other options are either incorrect or irrelevant for this requirement.

  References:

  https://docs-previous.pega.com/user-interface/87/controlling-visibility-ui-elements

• Question 48:

  How do you guide users through an application form without requiring user training?

  A. Add an instruction to the assignment.

  B. Add an optional action to the case to explain the task.

  C. Add the corresponding step to an appropriate stage.

  D. Send a notification to the assigned user.

  Correct Answer: A

  it provides users with guidance for completing a form and avoids the need for application training. An instruction is a short text that appears above a form and explains what the user needs to do to complete the task. An instruction can help

  users understand the purpose and context of a form and reduce errors or confusion.

  References: https://academy.pega.com/library/87/pega-certified-business-architect-pcba-87v1 (Module 9: User Interface)

• Question 49:

  In a claims application, customers can file home insurance claims. Each claim contains a list of items of loss. Depending on the situation, some claims are investigated for potential fraud in parallel to the actual claim process.

  Which two case types do you create to support this scenario? (Choose two.)

  A. Customer

  B. Items of loss

  C. Claim

  D. Fraud investigation

  Correct Answer: BD

  These two case types can support the scenario of filing home insurance claims with items of loss and potential fraud investigation. Items of loss can be implemented as a child case type that represents each item that is claimed by the customer. Fraud investigation can be implemented as a parallel process that runs in the background while the main claim process is ongoing. The other options are either incorrect or irrelevant for this scenario. References: https://academy.pega.com/topic/child-cases/v1 https://academy.pega.com/topic/parallel-processes/v1

• Question 50:

  Apartment tenants submit maintenance requests that specify their name, address, request type, and description of the request. Tenants may submit multiple maintenance requests for different request types. The company wants to identify duplicate maintenance requests from the same address.

  Which two configurations, when used together on the Search duplicate cases step, achieve this goal? (Choose two.)

  A. Configure the tenant name as a basic condition.

  B. Configure the apartment address as a weighted condition.

  C. Configure the apartment address as a basic condition.

  D. Configure the request type as a weighted condition.

  Correct Answer: AC

  To identify duplicate maintenance requests from the same address, you need to configure the apartment address and the tenant name as basic conditions on the Search duplicate cases step. Basic conditions are fields that must match

  exactly for cases to be considered duplicates. The request type is not relevant for identifying duplicates, and weighted conditions are used for fields that may have similar but not exact values.

  References:

  https://docs-previous.pega.com/case-management/87/searching-duplicate-cases