Pegasystems Pegasystems Certifications PEGACPSA88V1 Questions & Answers

• Question 11:

  A travel authorization requires approvals from the requestors manager, division VP. and possibly an accountant based on the total amount. Which configuration satisfies this use case?

  Available Choices (select all choices that are correct)

  A. Cascading approval using an authority matrix

  B. Cascading approval using the workgroup manager

  C. Cascading approval using when rules to identify the assigned user

  D. Cascading approval using the reporting manager

  Correct Answer: D

  Explanation: To configure a solution that requires approvals from the requestor's manager, division VP, and possibly an accountant based on the total amount, you can use cascading approval using the reporting manager. This model uses a reporting structure to determine who approves a case based on their position in an organizational chart. You can also use a condition to include an accountant in the approval chain if the total amount exceeds a certain threshold. References: https://academy.pega.com/topic/cascading- approval/v1

• Question 12:

  Which of the following statements about responsive breakpoints is true?

  Available Choices (select all choices that are correct)

  A. Responsive breakpoints rely on fixed widths

  B. Responsive breakpoint behavior changes based on the device brand

  C. By default tables have two responsive breakpoints

  D. Custom responsive breakpoints are configured in App Studio

  Correct Answer: C

  Explanation: This statement about responsive breakpoints is true. Responsive breakpoints are points at which the layout of a UI element changes based on the screen size or orientation of the device. By default, tables have two responsive breakpoints: one for tablet devices and one for phone devices. You can configure custom responsive breakpoints for other UI elements in App Studio. References: https://community.pega.com/knowledgebase/articles/user-experience/88/configuring- responsive-breakpoints

• Question 13:

  You are configuring an external data source using the Integration Designer. You have the REST, Dev, Stage, and Prod endpoint URLs, and a name for the data source. What other information do you need to configure the external data source?

  A. The name of the database where the source data is stored

  B. The data views using the external data source

  C. A plan for mapping the data and REST response fields

  D. A backup endpoint URL if the configured URL refuses to connect

  Correct Answer: C

• Question 14:

  You notice that the scope of your project exceeds the original estimates, and the Minimum Lovable Product (MLP) might not be delivered on time. Which team member do you contact to verify the project plan and manage expectations for the release schedule?

  Available Choices (select all choices that are correct)

  A. Project delivery leader

  B. Lead business architect

  C. Citizen developer

  D. Deployment architect

  Correct Answer: A

  Explanation: The project delivery leader is responsible for managing the project plan, scope, budget, and timeline, as well as communicating with stakeholders and resolving issues. The project delivery leader should be contacted to verify the project plan and manage expectations for the release schedule when the scope of the project exceeds the original estimates. References: https://academy.pega.com/library/82/pega-project-delivery- methodology

• Question 15:

  two statements about Configuration sets are true? (Choose two.)

  Available Choices (select all choices that are correct)

  A. Used if a Dynamic System Setting does not meet the requirements

  B. Enables the business to control application behavior

  C. Used to organize Configuration settings with a common element

  D. Defined in the Data -Configuration -Setting class

  Correct Answer: BC

  Explanation: These two statements about Configuration sets are true. Configuration sets are a unified configuration framework that allows for truly upgradeable and dynamic applications. Configuration sets enable the business to control application behavior by providing low-code options for customizing parameters for application features or specific case types. Configuration sets are used to organize Configuration settings with a common element, such as an application feature or specific case type. References: https://academy.pega.com/topic/configuration-sets/v1

• Question 16:

  The business process for an automobile insurance claim consists of the following phases

  Submission The customer contacts a customer service representative (CSR) to file the claim Review An adjuster reviews the claim, assesses the damages to each vehicle, and provides an estimate of the cost of repairs Repair A third party performs the repairs on each vehicle communicating with the adjuster and customer as necessary Verification After each vehicle repair, the adjuster closes the claim.

  According to Pega best practices which phase can you implement as a child case?

  A. Submission

  B. Repair

  C. Verification

  D. Review

  Correct Answer: B

  Explanation: To implement this requirement, you can implement the Repair phase as a child case. A child case is a case that is created and processed as part of another case, called the parent case. A child case can run independently of the parent case and can have its own life cycle, data, and service levels. By using a child case for the Repair phase, you can allow the parent case to continue independently of the child case processes. References: https://community.pega.com/ knowledgebase/articles/case- management/88/creating-child-cases

• Question 17:

  A survey is sent to a customer via email.

  How do you configure a solution to ensure the email Includes the case ID for the survey?

  Available Choices (select all choices that are correct)

  A. Create a required field for the case ID that must be entered by a user during the case process prior to sending the email

  B. Use the Insert Property feature of a Send Email step to add the case ID when composing the custom message

  C. Create a process using the Send Email step allowing representatives to quickly add the case ID to the email

  D. Call a data transform to copy the case ID from pyWorkPage to the email

  Correct Answer: B

  Explanation: To ensure the email includes the case ID for the survey, you can use the Insert Property feature of a Send Email step to add the case ID when composing the custom message. This way, you can dynamically insert the value of any property in your email message. References: https://community.pega.com/knowledgebase/articles/case- management/88/sending-emails

• Question 18:

  Which two statements are true about insights? (Choose two.)

  Available Choices (select all choices that are correct)

  A. You can transform data queries into sharable visualizations.

  B. You can edit application data directly in an insight.

  C. You can transform sharable visualizations into data queries.

  D. You can search for and select the fields that you want to include in an insight.

  Correct Answer: AD

  Explanation: These two statements are true about insights. Insights are rules that Pega Platform uses to transform data queries into tables or visualizations that you can then share between users and embed in landing pages of your applications. Insights can include multiple data items that you can filter, sort, and group according to your business requirements. You can search for and select the fields that you want to include in an insight from the data objects that are available in your application. References: https://docs- previous.pega.com/reporting/87/visualizing-data-insights

• Question 19:

  While running a process, you notice that a read-only field on a form contains a value.

  Which tool allows you to determine if a declare expression was used to calculate the value?

  A. Declarative network

  B. Clipboard tool

  C. The Tracer

  D. Live Ul

  Correct Answer: D

• Question 20:

  Sales managers must be able to approve sales quote proposals by email and from their mobile devices How do you implement this requirement?

  Available Choices (select all choices that are correct)

  A. Add an Approve/Reject step and enable email notifications on the case type

  B. Add an Approve /Reject step and enable approval from email and mobile

  C. Add an Approve/Reject step and a Send Email step

  D. Add an Approve/Reject step with mobile approval enabled and add a Send Email step

  Correct Answer: B

  Explanation: To implement this requirement, you can add an Approve /Reject step and enable approval from email and mobile. This way, sales managers can approve sales quote proposals by clicking a link in an email or by using their mobile devices. References: https://community.pega.com/knowledgebase/articles/case-management/88/configuring- approval-email-and-mobile