Pegasystems Pegasystems Certifications PEGACPSA88V1 Questions & Answers

• Question 41:

  A Declare expression evaluates a circumstanced decision tree. The decision tree evaluates a property set by a data transform. What two steps do you perform to ensure that the decision tree is configured properly ? (Choose 2)

  A. Test the declare expression to verify that the rule is configured correctly

  B. Configure a test page with data to satisfy the circumstancing condition

  C. Specify the value of the circumstancing property when prompted in the run rule dialog

  D. Test the data transform to verity the result is correct

  Correct Answer: BC

• Question 42:

  A reservation process allows customers to reserve a flight, hotel room, and rental car as part of a travel itinerary. Which configuration displays a Select flight insurance check box only when the itinerary includes a flight? Available Choices (select all choices that are correct)

  A. A disable condition (When rule) that is applied to the section with the flight insurance information.

  B. A visibility condition (When rule) that is applied to the Select flight insurance check box.

  C. A required condition (When rule) that is applied to the Select flight insurance check box.

  D. A disable condition (When rule) that is applied to the Select flight insurance check box.

  Correct Answer: B

  Explanation: To display the Select flight insurance check box only when the itinerary includes a flight, you can apply a visibility condition (When rule) to the check box. A visibility condition is a rule that determines whether a UI element is visible or hidden based on a logical expression or a reference to another rule. A When rule is a rule that defines a true-false test based on property values, constants, or other factors. References: https://community.pega.com/knowledgebase/articles/user-experience/86/configuring- visibility-conditions

• Question 43:

  In a purchase request case type, you have the following requirement Purchase requests should automatically go to the manager of an employee to meet this requirement, you design a case with a . Available Choices (select all choices that are correct)

  A. change stage step to allow the employee to route to the manager

  B. step that routes to the manager

  C. stage to route requests to the manager

  D. process that routes to the manager

  Correct Answer: B

  Explanation: To meet this requirement, you can design a case with a step that routes to the manager. A step is an action that users or systems perform to advance a case toward resolution. You can configure a step to route to a specific user or group of users based on their role, skill, availability, or reporting structure. References: https://community.pega.com/knowledgebase/articles/case-management/88/adding-steps- case-life-cycle

• Question 44:

  ABC BankCorp wants to create a mobile app experience for users and CSRs for its Transaction Dispute application. Of the following requirements, which option requires you to configure distinct mobile app channels? Available Choices (select all choices that are correct)

  A. CSRs can create other case type instances on the mobile app

  B. The mobile app supports all mobile phone operating systems

  C. Mobile app color palettes are different for users and CSRs

  D. The mobile app customizes currency units and date/time format according to the location of the users

  Correct Answer: C

  Explanation: This option requires you to configure distinct mobile app channels because it involves customizing the look and feel of the mobile app for different user groups. A mobile app channel is a configuration layer that defines how users interact with your application on mobile devices. You can create multiple mobile app channels for different user groups or personas and apply different branding, security, or functionality settings to each channel. References: https:// community.pega.com/knowledgebase/articles/mobile/86/configuring- mobile-app-channels

• Question 45:

  A customer views a product available in multiple color options. The customer must select only one color for each product. Which Ul control allows a developer to present the user with all color choices at once, without prompting or clicking, while ensuring that the user can only select one of the color options?

  A. Radio buttons

  B. Text input

  C. Drop-down

  D. Check box

  Correct Answer: A

• Question 46:

  You want to unit test a rule to ensure that the rule executes as intended, you need to populate a test page with valid data.

  Which two options allow you to populate a test page before testing the rule? (Choose two)

  Available Choices (select all choices that are correct)

  A. Configure an assertion to define the required data

  B. Configure a validate rule to populate the page with the necessary data

  C. Run a data transform to create the test page.

  D. Copy data from an existing clipboard page

  Correct Answer: CD

  Explanation: To populate a test page with valid data before testing the rule, you can run a data transform to create the test page or copy data from an existing clipboard page. A data transform is a rule that defines how to convert data that is in one format and class (the source) into data of another format and class (the target). The clipboard is a temporary memory area on the server that stores property values for your application.

  References: https://community.pega.com/knowledgebase/articles/data-management-and- integration/86/data-transforms https://community.pega.com/knowledgebase/articles/application-development/86/clipboard- tool

• Question 47:

  A meal delivery service recommends a meal plan based on the number of people in the household and dietary restrictions.

  Which two configurations must be used together to determine the recommended meal plan? (Choose two).

  Available Choices (select all choices that are correct)

  A. Configure an assignment to gather customer information

  B. Configure a decision table

  C. Configure a decision tree

  D. Configure a decision shape to add a conditional path

  Correct Answer: BD

  Explanation: To determine the recommended meal plan based on the number of people in the household and dietary restrictions, you can use a decision table and a decision shape. A decision table is a rule that derives values that have one of a few possible outcomes, where each outcome can result from a test of a condition that includes multiple variables. A decision shape is a shape that you can add to a flow to branch the flow based on the result of a decision rule, such as a decision table. References: https://academy.pega.com/topic/decision-tables/v1

• Question 48:

  You are configuring an accident claim case with two child cases for an automobile insurance company, as shown in the following figure:

  

  The business requirement changes to allow the parent case to continue independently of the child case processes.

  How do you configure the Wait step for this requirement?

  Available Choices (select all choices that are correct

  A. Configure the step so that only one child case must be resolved before the parent case can continue

  B. Configure the step to continue the parent case when the child cases reach the payment pending review status

  C. Configure the step to continue the parent case when the child cases reach auditor approval

  D. Configure the step so that users can continue with the parent case process regardless of child case status

  Correct Answer: BC

  Explanation: To achieve the requested behavior, you can use a checkbox and a decision shape to branch the case flow based on whether the customer wants catering or not. You can also use a visibility condition to show or hide the menu

  preferences and appointment date fields depending on the checkbox value.

  References:

  https://community.pega.com/knowledgebase/articles/case-management/88/branching- case-flow-based-decision

• Question 49:

  Which one of the following statements about channel interfaces is true? Available Choices (select all choices that are correct)

  A. A persona requires a unique channel interface

  B. Creating a channel interface creates a default work queue.

  C. User interfaces are also known as channel interfaces.

  D. All users see the same channel interface.

  Correct Answer: C

  Explanation: This statement about channel interfaces is true. A channel interface is a user interface that allows users to interact with an application through various channels, such as web, mobile, email, chatbot, or voice. A channel interface allows you to adjust your application to your specific business needs by creating tailored and interactive user interfaces. Channels are created from templates that include predefined layouts and navigation for use in your application.

  References: https://academy.pega.com/topic/channel-interfaces/v1

• Question 50:

  A new case type for voiceover requests includes two tasks Edit Script and Record Script Your team has been asked to route Edit Script tasks to editors and Record Script tasks to actors. Which approach fulfills this requirement? Available Choices (select all choices that are correct

  A. Create one work group for both personas and route to the work group

  B. Create one new work queue and spirt the tasks by type

  C. Create two new work queues one for editors and one for actors

  D. Create two new work groups in Dev Studio that reference one work queue

  Correct Answer: C

  Explanation: To fulfill this requirement, you can create two new work queues one for editors and one for actors. Work queues are used to route tasks to groups of users who share similar skills or responsibilities. You can then route Edit Script tasks to the editors work queue and Record Script tasks to the actors work queue.

  References: https://community.pega.com/knowledgebase/articles/case-management/88/routing-work- queues