Salesforce Salesforce Consultant OMNISTUDIO-CONSULTANT Questions & Answers

• Question 91:

  A business needs a 360?view of their accounts, including a FlexCard to display all of the products sold to the account. The business identified 20 different data elements and 10 actions that users would need when view the product information. Once all of the elements are collected together on the FlexCard, it looks cluttered.

  Which two FlexCard features should the consultant recommend to address this issue? Choose 2 answers

  A. Use a table or chart to display data

  B. Use a flyout action to display additional information

  C. Use a condition to hide data unless specific criteria are met

  D. Put specific fields in a collapsible block

  Correct Answer: BD

• Question 92:

  A consultant wants to proceed with a FlexCard canvas design that will display data from a legacy billing system. The legacy billing system is being extended to add a SOAP endpoint that will allow for the data to be retrieved in XML format. However, the endpoint is not ready yet.

  Which data source should the team use to make progress on the design?

  A. DataRaptor

  B. Apex REST

  C. Integration Procedures

  D. Apex Remote

  Correct Answer: C

• Question 93:

  Which two of the following use cases are best solved using Calculation Procedures and Matrices? Choose 2 answers

  A. To apply the correct factor when determining a cost

  B. To return output that is calculated differently based on the date

  C. To determine the list of products to display to a customer

  D. To retrieve text data and convert it to an integer

  Correct Answer: AB

• Question 94:

  A company needs to create some boundaries for their sales teams regarding the minimum and maximum discounts that can be applied to their orders. The discount thresholds are set using adjustments such as 5%, 10%, 15%, 20%, 25%, and 30%. The minimum adjustment and the maximum adjustment are determined by their region and their customer lifetime score.

  Which two OmniStudio tools should the consultant recommend to meet these requirements? Choose 2 answers

  A. OmniStudio Action

  B. Calculation Procedure

  C. Calculation Matrix

  D. DataRaptor Transform

  Correct Answer: BC

• Question 95:

  When a customer calls to report a product issue, agents need to check all open cases related to that product to see if there are any solutions that can resolve the customer's issue. Products that have been purchased are stored as assets, and there is a lookup relationship from case to asset that allows cases to be linked to the products customers have purchased.

  What type of DataRaptor can be used to retrieve a list of cases filtered by the customer's asset and the last service date of the asset?

  A. DataRaptor Turbo

  B. DataRaptor Extract

  C. DataRaptor Load

  D. DataRaptor Transform

  Correct Answer: B

• Question 96:

  Agents for an insurance company need to know the current and past weather conditions when creating claims customers. The consultant implements a FlexCard for weather conditions in the console to ensure the agents h access to the information. The FlexCard needs to provide fields extracted from a weather API and account field from Salesforce.

  According to best practice, what data source should be used?

  A. Streaming API

  B. DataRaptor Extract

  C. REST

  D. Integration Procedure

  Correct Answer: D

• Question 97:

  Which two functions can be performed by DataRaptors? Choose 2 answers

  A. Transform data

  B. Combine requests into a single response

  C. Read and write data to external systems

  D. Read and write data to Salesforce

  Correct Answer: AD

• Question 98:

  When a customer calls to add a new primary contact to their account, call center agents need to complete a I contact form. The agent enters the new contact information using an OmniScript and then needs to generate PDF with the contact information pre-filled that can be shared with the customer.

  Which OmniStudio tool should the consultant recommend to generate the pre-filled PDF?

  A. OmniStudio Action

  B. Integration Procedure

  C. DataRaptor

  D. Calculation Procedure

  Correct Answer: C

• Question 99:

  Which element allows a user to retrieve data from a single field and display it in a dropdown list?

  A. Calculation Action

  B. DataRaptor Extract Action

  C. Lookup

  D. Select

  Correct Answer: C

• Question 100:

  A business needs to display installed products for field service technicians on service calls using a mobile device The installed product information must be summarized so the technician can see key details at a glance. How the technician also needs to sometimes access a list of past service dates for each product.

  Which two FlexCards features should the consultant recommend to meet this requirement? Choose 2 answers

  A. Use flyouts

  B. Use card states

  C. Enable the Responsive property

  D. Customize the styling

  Correct Answer: AC