Exam Details

  • Exam Code
    :MS-220
  • Exam Name
    :Troubleshooting Microsoft Exchange Online
  • Certification
    :Microsoft Certifications
  • Vendor
    :Microsoft
  • Total Questions
    :104 Q&As
  • Last Updated
    :Jan 26, 2024

Microsoft Microsoft Certifications MS-220 Questions & Answers

  • Question 51:

    A company uses Exchange Online. The company configures an SMTP relay device. Users report that emails are being delivered to the Junk Email folder. You need to ensure that emails are delivered to the recipient's inbox. What should you do?

    A. Configure a DNS MX record for the SMTP relay device IP address.

    B. Configure a DNS A record for the SMTP relay device IP address.

    C. Add the IP address of the SMTP relay device to the SPF record.

    D. Add a mail flow connector to allow emails from the SMTP relay device IP address.

  • Question 52:

    A company uses Exchange Online.

    A user reports that they did not receive an email from an external sender. You perform a message trace and observe the following in the message header

    SFV: BLK

    You need to resolve the issue.

    Solution: Add the sender's email address to the recipient's allowed list

    Does the solution meet the goal?

    A. Yes

    B. No

  • Question 53:

    A company uses Exchange Online.

    A user reports receiving the following non-delivery report (NDR) when sending an email:

    5.2.2 Submission quota exceeded. The sender has exceeded the recipient rate limit. What should you do?

    A. Instruct the sender to reduce the email size and resend the email.

    B. Increase the Maximum number of recipients in a message value.

    C. Instruct the sender to wait 24 hours before resending the email.

    D. Increase the Maximum size of a message sent value.

  • Question 54:

    A company uses Exchange Online. The company enables Microsoft Office 365 Message Encryption (OME).

    A user named User1 sends an encrypted email to a dynamic distribution group named DDG1. A user named User2 receives the email from DDG1 but is unable to open the encrypted email.

    You need to resolve the issue.

    What should you do?

    A. Configure the scope of the address book policy to include DDG1 as a member.

    B. Configure the MIME types that are associated with the default Microsoft Outlook Web App policy.

    C. Instruct User2 to upgrade their internet browser.

    D. Instruct User1 to send the encrypted email to User2.

  • Question 55:

    A company uses a Microsoft Exchange Server 2019 hybrid environment.

    Users hosted on Exchange Online report that they cannot view Exchange Server users' free/busy information. Exchange Online users can view free/busy information for other Exchange Online users. Exchange Server users can view free/

    busy information for other Exchange Server users.

    You need to troubleshoot why Exchange Online users cannot view free/busy information for Exchange Server users.

    What are two possible ways to achieve this goal? Each correct answer presents a complete solution.

    NOTE: Each correct selection is worth one point.

    A. Run the Get-organization Relationship cmdlet in Exchange Online.

    B. Run a connectivity test from the Microsoft Remote Connectivity Analyzer.

    C. Run the install-FreeBusyFolder cmdlet on the Exchange Server.

    D. Run the Get-Exehangeserver | f1 internet web Proxy cmdlet on the Exchange Server.

  • Question 56:

    A company uses Exchange Online in a multi-geo environment. A user named User1 has delegate permission to the mailbox of a user named User2. Auditing is enabled for the organization. All users are assigned Microsoft 365 E5 licenses.

    You discover that all mailbox access to User2 is being logged. However, security policies mandate that only mailbox access from administrators should be audited. You need to ensure that mailbox audit logs conform to the security

    requirements.

    Solution: Run the following Command: Set-Mailbox -Identity User2 -DefaultAuditSet Delegate,Owner

    Does the solution meet the goal?

    A. Yes

    B. No

  • Question 57:

    A company uses Exchange Online.

    Users report issues synchronizing their mobile devices with Exchange.

    You need to troubleshoot the issue.

    Which cmdlet should you run?

    A. Get-MobileDeviceStatistics

    B. Get-ActiveSyncDevice

    C. Get-MobileDeviceMailboxPolicy

    D. Get-ActiveSyncDeviceClass

  • Question 58:

    A company uses Exchange Online.

    The company configures an SMTP relay device. Users report they are unable to send email through the relay device.

    You need to ensure that the relay device can send email by using SMTP AUTH.

    Which two actions should you perform? Each correct answer presents part of the solution.

    NOTE: Each correct selection is worth one point.

    A. Instruct users to specify a different email address when sending email.

    B. Configure the network firewall to allow traffic on port 443.

    C. Configure a licensed Microsoft 365 mailbox on the relay device.

    D. Configure the network firewall to allow traffic on port 587.

  • Question 59:

    A company uses Exchange Online.

    A user reports that they did not receive an email from an external sender. You perform a message trace and observe the following in the message header SFV: BU

    You need to resolve the issue.

    Solution: Remove the sender's domain from the domain block list in the anti-spam policy.

    Does the solution meet the goal?

    A. Yes

    B. No

  • Question 60:

    A company uses a Microsoft Exchange Server 2016 hybrid environment. Conference room mailboxes exist in Exchange Server, and user mailboxes exist in Exchange Online.

    Users in Exchange Online report that they can only view available times when scheduling meetings with conference room mailboxes in Exchange Server. Users in Exchange Online require the ability to view the subject and location when

    scheduling meetings with the conference room mailboxes.

    You need to troubleshoot the issue for users in Exchange Online.

    Which cmdlet should you use?

    A. Get-OrganizationRelationship

    B. Get-AvailabilityAddressSpace

    C. Get-IntraOrganizationConnector

    D. Get-IntraOrganizationConfiguration

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