Microsoft Microsoft Certifications MB-340 Questions & Answers

• Question 21:

  DRAG DROP

  A company uses Dynamics 365 Commerce for cash-and-carry sales.

  One of the company's stores has statement posting errors. The store manager needs to review the errors.

  You need to recommend ways to review the statement posting errors.

  What should you recommend? To answer, drag the appropriate recommendations to the correct requests. Each recommendation may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to

  view content.

  NOTE: Each correct selection is worth one point.

  Select and Place:

  

  Correct Answer:

  

  Box 1: Event logs Event logs A statement goes through various operations (for example, Create, Calculate, Clear, and Post), and multiple instances of the same operation might be called during the statement's lifecycle. For example, after a statement is created and calculated, a user can clear the statement and calculate it again. The Event logs button in the Execution details group of the statement provides a complete audit trail of the various operations that were called on a statement, together with information about when those operations were called.

  Box 2: View statement transaction status details The Transaction details FastTab of an aggregated transaction shows all the transactions that have been pulled into the aggregated transaction. The aggregated lines on the aggregated transaction show all the aggregated records from the transactions. The aggregated lines also show details such as the item, variant, quantity, price, net amount, unit, and warehouse. Basically, each aggregated line corresponds to one sales order line.

  Reference: statement posting log

• Question 22:

  DRAG DROP

  A company uses Dynamics 365 Commerce. The company creates a discount and plans to email discount coupons to loyal customers.

  You need to set up the coupon by using the existing discount.

  Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

  Select and Place:

  

  Correct Answer:

  

  Explanation:

  Step 1: Create a mask character and bar code mask type for the coupon code

  Step 2: Configure bar code setup and generate bar code number sequences.

  Step 3: Assign the bar code in Commerce parameters.

  System setup for coupons

  Before you can set up a coupon, you must set up the coupon bar code and two coupon number sequences.

  1.

  On the Mask characters page, create a new mask character for the coupon code. You can select any unused character.

  2.

  On the Bar code mask setup page, create a new bar code mask. Set the Type field to Coupon. (Step 1)

  3.

  On the Bar code setup page, create a new bar code that uses the bar code mask that you just created.

  4.

  On the Number sequences page, create two new number sequences. One sequence is for the coupon code ID, and the other sequence is for the coupon number. The coupon code ID is the unique identifier for each coupon code for a coupon. The coupon number is the unique identifier for a coupon. Each coupon can have multiple codes and bar codes that trigger the coupon. (Step 2)

  5.

  On the Commerce parameters page, on the Bar codes tab, select the bar code that you created earlier.

  6.

  On the Commerce shared parameters page, on the Number sequences tab, select the number sequences that you created for the coupon number and coupon code ID. (Step 3)

  7.

  You can now open the Coupons page and create new coupons.

  Step 4: Set the Coupon Code Required option to Yes for the existing discount. Create a coupon and link the coupon to the existing discount.

  Coupon code required

  Starting with version 7.2 of the app, the call center coupons are now merged with discounts. For a discount, when Coupon code required is set to Yes, the Status field and the standard date fields, Effective date and Expiration date, are not

  available. These properties are controlled by equivalent properties that are on the Coupons page.

  When Coupon code required is set to Yes on a discount, the discount is applied to a transaction only if the coupon code or bar code is provided by MPOS/CPOS. The values of the coupon codes and bar codes are defined and configured in a

  separate page named Coupons. The Coupons page is where the coupon is linked to the discount. When Coupon code required is set to No, a coupon code isn't required, and the discount will always be applied through its price groups.

  Reference: https://docs.microsoft.com/en-us/dynamics365/commerce/retail-coupons https://docs.microsoft.com/en-us/dynamics365/commerce/retail-discounts-overview

• Question 23:

  DRAG DROP

  A company uses Dynamics 365 Commerce.

  The company offers multiple discounts on each product. Each discount type has a different priority.

  You need to configure the discount engine parameters.

  What should you configure? To answer, drag the appropriate configurations to the correct requirements. Each configuration may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view

  content.

  NOTE: Each correct selection is worth one point.

  Select and Place:

  

  Correct Answer:

  

  Explanation:

  Box 1: Discount concurrency control Discount concurrency control model The discount concurrency control model changes when and how multiple discounts are applied to products in a transaction. The Best price and compound concurrency control model option on the Discounts tab on the Commerce parameters page is different from the Discount concurrency mode property on each discount.

  In earlier versions of the app, there was only one way to apply multiple discounts based on the discount type, discount concurrency mode, and pricing priority (if used) properties of discounts. Now, the discount concurrency control model setting affects how all discounts compete and compound together.

  Best price and compound within priority, never compound across priorities This is the default and is the legacy way in which multiple discounts are processed. When this option is selected, all compound discounts within the same pricing priority are combined, and the combined result competes with any best price discounts in the same pricing priority. After a discount is applied to a product, all discounts at lower pricing priorities are ignored.

  Box 2: Discount performance

  Reference: https://docs.microsoft.com/en-us/dynamics365/commerce/apply-multiple-retail-discounts

• Question 24:

  DRAG DROP

  A company deploys Dynamics 365 Commerce.

  You make changes to the configuration keys and are creating the first commerce channel. When you select the Configuration Status button, the following error message displays:

  A validation template has not been assigned.

  In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.

  Select and Place:

  

  Correct Answer:

  

  Explanation: Step 1: Navigate to Commerce shared parameters Step 2: In the Type field, select Azure Active Directory

  Example:

  1.

  In Commerce, go to Commerce Shared Parameters and select Identity

  select Identity Providers in the left menu.

  2.

  Under Identity Providers, do the following:

  In the Issuer box, enter the identity provider issuer string. To find your issuer string, see Obtain issuer string for headquarters setup below.

  In the Name box, enter a name for your issuer record.

  In the Type box, enter Azure AD B2C (id_token).

  3.

  Etc.

  Step 3: Refresh the data entities by using the import default template button.

  Step 4: In the Template field, select RetailVal

  In Retail Shared Parameters > Entity Validation Template (Tab) click on Import Default Template (button) which will generate the Standard Template for validation. Once this is generated, select the default "RetailVal" template in Template

  field.

  Save the Retail Shared Parameters and check for the Configuration Status in Retail Store form it should be displayed.

  Reference: https://community.dynamics.com/365/commerce/f/dynamics-365-commerce-forum/277032/configuration-status-is-missing-in-all-retail-stores-actionpane

  https://docs.microsoft.com/en-us/dynamics365/commerce/set-up-b2c-tenant

• Question 25:

  DRAG DROP

  A company implements Dynamics 365 Commerce to manage physical stores and online commerce channels.

  You need to configure price rules to automatically calculate margin and profits.

  Which processes should you implement? To answer, drag the appropriate processes to the correct requirements. Each process may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to

  view content.

  NOTE: Each correct selection is worth one point.

  Select and Place:

  

  Correct Answer:

  

  Explanation:

  Box 1: Commerce channel Channels In the commerce industry, it's very typical to have different prices in different channels.

  If a channel's currency differs from the company currency, the base price in that channel is determined by using currency conversion on the price that is set on the product.

  Box 2: Operational unit Operating unit An operating unit is an organization that is used to divide the control of economic resources and operational processes in a business. People in an operating unit have a duty to maximize the use of scarce resources, improve processes, and account for their performance.

  The types of operating units include cost centers, business units, value streams, departments, and commerce channels.

  For example, Departmen: An operating unit that represents a category or functional part of an organization that performs a specific task, such as sales or accounting. Used to report on functional areas. A department may have profit and loss responsibility, and may consist of a group of cost centers.

  Incorrect:

  * Organizational hierarchies represent the relationships between the organizations that make up your business.

  Reference: https://docs.microsoft.com/en-us/dynamics365/commerce/price-management https://docs.microsoft.com/en-us/dynamics365/fin-ops-core/fin-ops/organization-administration/organizations-organizational-hierarchies

• Question 26:

  DRAG DROP

  You are evaluating Dynamics 365 Fraud Protection for a company that is implementing Dynamics 365 Commerce.

  You need to identify which features of Dynamics 365 Fraud Protection achieve the company's business goals.

  Which feature should you recommend? To answer, drag the appropriate features to the correct business goals. Each feature may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view

  content.

  NOTE: Each correct selection is worth one point.

  Select and Place:

  

  Correct Answer:

  

  Box 1: Purchase Protection

  Purchase protection deals with payment fraud.

  Merchants can compare Fraud Protection risk assessments with their current fraud tools to understand the impact of Fraud Protection on acceptance rates.

  Box 2: Account protection

  Account protection deals with account sign-in and creation fraud.

  Box 3: Loss prevention

  Loss prevention helps merchants identify and investigate anomalous behavior at point of sale (POS) terminals.

  Reference: https://docs.microsoft.com/en-us/dynamics365/fraud-protection/faq/service-faq

• Question 27:

  DRAG DROP

  A company uses a Dynamics 365 Commerce call center. The company does not use gift cards.

  The company wants to issue $25 physical gift cards as part of a promotion for customers who purchase more than $250 worth of products.

  A third-party vendor supplies the preprinted gift cards.

  You need to activate and track the gift cards.

  Which processes should you use? To answer, drag the appropriate processes to the correct actions. Each process may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

  NOTE: Each correct selection is worth one point.

  Select and Place:

  

  Correct Answer:

  

  Box 1: Invoicing Issuing gift cards through fulfillment Physical gift cards and virtual gift cards have distinct fulfillment methods.

  Physical gift cards are gift cards that are mapped to a mode of delivery of the Shipping type. They must be issued directly through the gift card provider as part of order processing. The gift card number must then be mapped to the order line as part of the pick list registration process. Next, the masked gift card number is saved back to the order line. The gift card that is issued is then activated as part of order invoicing.

  Box 2: pick list registration

  Reference: https://docs.microsoft.com/en-us/dynamics365/commerce/dev-itpro/gift-card

• Question 28:

  DRAG DROP

  A company implements Dynamics 365 Commerce to manage physical stores and online commerce channels.

  Commerce Headquarters is unable to retrieve transactions captured in the online channel.

  You need to configure the system to retrieve the transactions.

  Which processes should you use? To answer, drag the appropriate processes to the correct requirements. Each process may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view

  content.

  NOTE: Each correct selection is worth one point.

  Select and Place:

  

  Correct Answer:

  

• Question 29:

  DRAG DROP

  A company implements a Dynamics 365 Commerce e-commerce website.

  The company wants specific components to appear on a product page to help customers decide to purchase those products.

  You need to configure the product page.

  Which module types should you configure? To answer, drag the appropriate module types to the correct requirements. Each module type may be used once, more than once, or not at all. You may need to drag the split bar between panes or

  scroll to view content.

  NOTE: Each correct selection is worth one point.

  Select and Place:

  

  Correct Answer:

  

  Reference: https://docs.microsoft.com/en-us/dynamics365/commerce/quick-tour-pdp

• Question 30:

  DRAG DROP

  A company plans to replace an existing e-commerce website by implementing Dynamics 365 Commerce. You deploy the environment and initialize e-commerce functionality.

  You need to complete the configuration.

  In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.

  Select and Place:

  

  Correct Answer:

  

  Reference: https://docs.microsoft.com/en-us/learn/modules/create-online-presence/