CompTIA JK0-802 Online Practice Questions and Exam Preparation

CompTIA JK0-802 Online Questions & Answers

• Question 431:

  A technician works for a company that uses an application to track licensing information. The application runs in the background on the Windows 7 computers. A technician receives a call stating that the licensing tracking software is not running. Which of the following should the technician perform to ensure that the application is always running?

  A. Keep Windows updated with the latest patches
  B. Run the application in compatibility mode
  C. Set the service to automatically start
  D. Install application in Windows XP mode
  C. Set the service to automatically start

• Question 432:

  Which of the following is unique to Windows XP?

  A. Folder options - Layout
  B. Hardware profiles
  C. Pen and input devices
  D. Network setup wizard
  D. Network setup wizard

• Question 433:

  A technician is repairing a workstation that exhibits random reboots at odd times of the day. Which of the following should be performed FIRST when troubleshooting the issue? (Select TWO).

  A. Check the PSU integrity
  B. Check the CMOS battery
  C. Check the video card integrity
  D. Check the memory integrity
  E. Check the optical drive integrity
  A. Check the PSU integrity
  D. Check the memory integrity

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  Reference: http://www.tomshardware.com/forum/352927-31-computer-rebooting-frequently

• Question 434:

  An administrative assistant receives a phone call from the IT department asking for personal information to update their records. One of the questions asked is the password to the company's administrative portal. Which of the following is occurring?

  A. Shoulder surfing
  B. Configuration management
  C. Helpdesk troubleshooting methodology
  D. Social engineering
  D. Social engineering

• Question 435:

  Joe, a technician, has been tasked to verify a new device has been installed and correctly configured on a Windows 7 computer.

  He has now confirmed the new device is not working properly. Upon opening the Device Manager, he sees several icons.

  Which of the following should Joe do FIRST to help troubleshoot the problem?

  A. Upgrade the antivirus signatures and disable system restore
  B. Check any items with yellow exclamation points
  C. Check any items with green checkmarks
  D. Disable items with a red X over the icon
  B. Check any items with yellow exclamation points

• Question 436:

  A technician is installing an upgrade of Windows on a machine using an external drive. After rebooting the installation process hangs and reports the media cannot be found. Which of the following will correct this issue?

  A. Select PXE boot as the first boot method in the BIOS
  B. Change the CPU speed in the BIOS to a supported value
  C. Load third party drivers for the external drive and adapter
  D. Reset the system clock to a previous time and date
  C. Load third party drivers for the external drive and adapter

• Question 437:

  Which of the following operating systems enables a user to use Flip 3D?

  A. Windows XP Professional
  B. Windows 7 Professional
  C. Windows Vista Home Basic
  D. Windows 7 Starter
  B. Windows 7 Professional

• Question 438:

  Which of the following Windows installations is MOST likely to contain custom user settings and files?

  A. Clean Install
  B. Imaging
  C. Unattended Installation
  D. Remote Network Installation
  B. Imaging

• Question 439:

  A user claims that they recently had a virus infection and even after the infection was cleared, the user's web browser is still redirected to the same incorrect website when it is opened. Which of the following should the technician check FIRST?

  A. Verify that the browser's cookies have been cleared.
  B. Run an IPCONFIG /FLUSHDNS.
  C. Check that the browser version is the latest release.
  D. Run an IPCONFIG /ALL and verify the correct DHCP server.
  B. Run an IPCONFIG /FLUSHDNS.

• Question 440:

  You want to configure a SOHO network that only allows up to two computers to connect to the network. What would be the EASIEST way to do this?

  A. MAC filtering
  B. Static IP address
  C. Pending
  D. Pending
  A. MAC filtering