JK0-802 Real Exam Questions and Verified Answers

Question 1 Single choice

In order to connect a mobile device to a PAN, a technician MUST ensure which of the following are enabled?

A
Wi-Fi antenna
B
3G data services
C
Location services
D
Bluetooth discovery

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Correct answer: D

Question 2 Single choice

Anne, a user, states her computer is running very slow. On further investigation, a technician sees several disk errors in the event viewer.

Which of the following commands would be used to resolve this issue?

A
DISKPART
B
CHKDSK
C
FORMAT
D
SFC

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Correct answer: B

Question 3 Multiple choice

When putting a mobile device into airplane mode, which of the following features is typically disabled? (Select TWO).

A
Bluetooth
B
Multi-touch ability
C
Data encryption
D
Cellular data
E
Wireless

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Correct answers: D, E

Explanation

References:
http://support.apple.com/kb/HT1355

Question 4 Single choice

When running a combination of full and incremental backups, which of the following represents the required tapes in order to completely restore a system?

A
The system cannot be restored completely using full and incremental backups.
B
Only the latest full backup is required.
C
Only the latest incremental backup is required.
D
The latest full and all incremental backups since the last full backup.

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Correct answer: D

Question 5 Single choice

A user has highly confidential information on an old hard drive.

Which of the following methods would BEST ensure that the data can never be recovered?

A
FORMAT /Q
B
Overwrite program
C
Degaussing tool
D
Low level format

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Correct answer: C

Question 6 Single choice

Which of the following commands should Karen, a technician, use to examine and restore protected system files?

A
SFC
B
RECOVER
C
REPLACE
D
COPY

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Correct answer: A

Question 7 Single choice

A technician recently installed a new video card in a PC. The PC already has integrated video on the motherboard. When the technician turns on the PC, there is no video.

Which of the following is MOST likely the cause?

A
The motherboard BIOS version is out of date.
B
The incorrect video card drivers are installed.
C
The power connector for the video card is unplugged.
D
The video card is unsupported by the motherboard.

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Correct answer: C

Explanation

References:
http://www.tomshardware.com/forum/338600-33-unplugged-graphics-card-plugged-back-display-help

Question 8 Single choice

Which of the following resources is MOST important for a network server running a virtual machine and guest operating systems?

A
Redundant power supplies
B
Memory speed
C
RAID type used
D
Multi-core CPU

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Correct answer: D

Question 9 Single choice

An administrative assistant receives a phone call from the IT department asking for personal information to update their records. One of the questions asked is the password to the company's administrative portal.

Which of the following is occurring?

A
Shoulder surfing
B
Configuration management
C
Helpdesk troubleshooting methodology
D
Social engineering

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Correct answer: D

Question 10 Multiple choice

The computer was booting normally yesterday, but in the morning a message appears stating "Operating System Not Found".
This can be caused by which of the following?
(Select TWO).

A
Bad memory module
B
Bad USB controller
C
Bad hard drive
D
Bad IDE or SATA controller
E
Bad CPU

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Correct answers: C, D