CompTIA JK0-802 Online Practice Questions and Exam Preparation

CompTIA JK0-802 Online Questions & Answers

• Question 421:

  A customer wrote an email password on a piece of paper and has misplaced it. The customer wants to know if the account has been compromised. Which of the following symptoms will MOST likely indicate that this has occurred?

  A. Pop-ups while browsing
  B. Lack of Internet connectivity
  C. Changed home page
  D. Undeliverable email returns
  D. Undeliverable email returns

• Question 422:

  A customer calls a technician frequently for the same problem. Which of the following troubleshooting steps MUST the technician perform NEXT to attempt to permanently solve this issue?

  A. Establish a plan of action to resolve the problem and implement the solution.
  B. Document findings, actions, and outcomes.
  C. Verify full system functionality and implement preventive measures.
  D. Identify the problem or symptoms.
  C. Verify full system functionality and implement preventive measures.

• Question 423:

  A technician is tasked with changing the account lockout threshold to 30 minutes in Windows

  7. Which of the following should the technician use to accomplish this task?

  A. User Access Control
  B. Windows Security Center
  C. Local Security Policy
  D. Users and Groups
  C. Local Security Policy

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  Reference: http://technet.microsoft.com/en-us/library/cc757692(v=ws.10).aspx

• Question 424:

  A user has installed a new USB port replicator for use with their notebook PC. When the replicator monitor port is connected to a monitor, the monitor will only display at its lowest resolution. Which of the following is the MOST likely cause of this issue?

  A. The monitor self-adjustment control must be configured.
  B. The monitor is failing and needs to be checked by a technician.
  C. The drivers for the port replicator may not be current.
  D. The notebook BIOS is not current and must be updated.
  C. The drivers for the port replicator may not be current.

• Question 425:

  An administrator has advised against providing any information over the phone as a way to prevent against which of the following threats?

  A. Session hijacking
  B. Social engineering
  C. Man-in-the-middle
  D. Shoulder surfing
  B. Social engineering

• Question 426:

  In which of the following operating systems does Windows XP mode come as a free download to be used for application compatibility?

  A. Windows 7 Starter
  B. Windows 7 Professional
  C. Windows Vista Business
  D. Windows 7 Home Premium
  B. Windows 7 Professional

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  Reference: http://windows.microsoft.com/en-us/windows7/products/features/windows-xp- mode

• Question 427:

  Which of the following is the default location for Fonts in Windows 7?

  A. C:\System Files\Fonts
  B. C:\Windows\Fonts
  C. C:\Windows\System Files\Fonts
  D. C:\System\Fonts
  B. C:\Windows\Fonts

• Question 428:

  Which of the following is a difference between Android and iOS operating systems?

  A. Screen sizes are larger in iOS devices
  B. iOS is an open source operating system
  C. Android does not have NFC technology
  D. Android allows the use of various application sources
  D. Android allows the use of various application sources

• Question 429:

  A technician is asked to create a login for each member of a four person family, on a home computer running Windows 7. The parents need to have administrative access but the children need to be standard users. Which of the following Control Panel icons should the technician select to create these logons?

  A. Parental Controls
  B. User Account Control
  C. User Accounts
  D. Personalization
  C. User Accounts

• Question 430:

  Joe, a technician, is tasked with installing Windows Vista on a new PC that came with Windows XP. He would like to preserve the data on the machine in case it is needed later. Which of the following installation methods would be MOST effective for him to use?

  A. Image creation
  B. Unattended installation
  C. Clean install
  D. In-place upgrade
  D. In-place upgrade