JK0-802 Exam Details

  • Exam Code
    :JK0-802
  • Exam Name
    :CompTIA A+ Certification Exam (JK0-802)
  • Certification
    :CompTIA A+
  • Vendor
    :CompTIA
  • Total Questions
    :993 Q&As
  • Last Updated
    :Jun 01, 2026

CompTIA JK0-802 Online Questions & Answers

  • Question 451:

    Which of the following commands may need to be run after a virus removal if the computer will not boot?

    A. SCANDSK
    B. DXDIAG
    C. FIXMBR
    D. MSCONFIG

  • Question 452:

    A client has asked a technician about drive sanitation and wants to know what the difference is between overwriting a drive and formatting a drive. Which of the following would be the BEST response from the technician?

    A. "Overwriting writes 1s and 0s to a hard drive replacing the data, while formatting only clears the reference to the data and only overwrites as space is used."
    B. "Nothing is different. They both destroy the data so no one can recover it."
    C. "Overwriting writes 1s and 0s to the drive replacing only the user's data but not the OS data, while formatting destroys the hard drive."
    D. "Overwriting replaces all the data with a single file that fills the hard drive destroying the data, while formatting erases all the data."

  • Question 453:

    A new user reports that they are unable to login to the corporate network on their desktop but they are able to access the WLAN from their mobile device. After further inspection, the technician realizes that the wall port is not wired correctly. Which of the following tools would be used to permanently restore network connectivity to the desktop?

    A. Wireless locator
    B. Tethering with mobile device
    C. Punchdown tool
    D. Crimper

  • Question 454:

    A technician must secure company documents from accidental disclosure. Which of the following should be implemented? (Select TWO).

    A. User training
    B. Anti-malware
    C. Paper shredding
    D. Time of day restrictions
    E. Employee badges
    F. Mantraps

  • Question 455:

    A customer purchases a new 802.11n router for their home. They connect it to their current 801.11g devices, as well as their new laptop. Even though the laptop has a built-in 802.11n antenna, they are not noticing any speed increase. Which of the following is the MOST likely cause?

    A. The laptop is not close enough to the router.
    B. The router should be set to "G-Only".
    C. The router is broadcasting in Mixed Mode.
    D. The laptop needs a dedicated access point.

  • Question 456:

    DRAG DROP

    A technician has verified that Joe, a user, has a malware infection on his desktop. Drag and drop the following malware remediation techniques in the correct order Joe should follow to alleviate this issue.

    Select and Place:

  • Question 457:

    A user receives an email seemingly from the director of the company's IT department. The user however notices that the content of the email is asking for information specifically forbidden to be shared with anyone. This type of interaction is known as which of the following?

    A. Phishing
    B. Shoulder surfing
    C. Malware
    D. Spyware

  • Question 458:

    A user calls the helpdesk to report that print jobs coming from a laser printer in the office are losing most of their toner due to being touched by hand smudge. The printer was recently serviced with a new fuser unit. Which of the following problems is MOST likely affecting the printer?

    A. The fuser is not heating up to proper temperature levels necessary.
    B. The pickup rollers are likely dirty and leaving paper dust on all printed pages.
    C. The printer's firmware was not updated with the installation of the new fuser.
    D. The fuser was installed backwards and is not evenly heating printed pages.

  • Question 459:

    Which of the following is true about a file when it is copied from an NTFS to a FAT32 partitions?

    A. The file owner is preserved
    B. All of the file permissions are lost
    C. All file permissions must be reassigned
    D. The file name becomes case insensitive

  • Question 460:

    Joe, a technician, receives an error message on his tower PC just after POST which reads: "WARNING! Your drive is about to fail. Please back up your data and run full drive diagnostics."

    Which of the following is generating this error message?

    A. CHKDSK
    B. S.M.A.R.T.
    C. eSATA
    D. QoS

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