Huawei H19-321 Online Practice Questions and Exam Preparation

Huawei H19-321 Online Questions & Answers

• Question 21:

  Which of the following is not the service content of the ITO service solution?

  A. Service design
  B. O&M services
  C. Optimize services
  D. Expert support services
  C. Optimize services

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  Explanation

  ITO service solution content includes service design, O&M services, and expert support services. Optimize services is outside that listed service-content scope, so it is the item that is not included.

• Question 22:

  the characteristics of data center L1 construction (multiple choice)

  A. The number of people invested is numerous
  B. The system material is complex
  C. Both duration and quality are taken into account
  D. Costs are difficult to control
  A. The number of people invested is numerous
  B. The system material is complex
  C. Both duration and quality are taken into account
  D. Costs are difficult to control

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  Explanation

  Data center L1 construction is resource-heavy and complex. It can require many people, involve complicated system materials, balance schedule with quality, and make cost control difficult. Each listed item describes a characteristic of this construction work.

• Question 23:

  a project request for proposals to provide on-site service, 7 * 4 spare parts response, every six months 1 inspection service, we can sell what level of maintenance services to match customer needs? (Multiple choice)

  A. Standard+
  B. Silver+
  C. Gold+
  D. gold medal
  B. Silver+
  C. Gold+

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  Explanation

  A request combining on-site service, 7 x 4 spare-parts response, and semiannual inspection belongs in enhanced maintenance coverage. Silver+ and Gold+ match that higher support scope, while a basic maintenance level would not cover the same response and inspection package.

• Question 24:

  Which of the following components are used by FusionACCess to publish application virtualization?

  A. HDC
  B. APS
  C. FROM
  D. WI
  B. APS

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  Explanation

  Application virtualization publishing in FusionAccess is handled by APS, the component associated with application publishing service functions. HDC, WI, and the other listed component serve different access or desktop roles, so they are not the application publishing component.

• Question 25:

  Which of the following tools is mainly used in IP network evaluation and optimization services for information collection and evaluation?

  A. GNEEC
  B. ENSP
  C. WLAN Planner
  D. uNetbuilder
  D. uNetbuilder

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  Explanation

  uNetbuilder is the tool associated with IP network evaluation and optimization work, including collecting network information and supporting assessment. ENSP is mainly a simulation platform, while WLAN Planner is tied to wireless planning.

• Question 26:

  WLAN after-sales network planning is different from the WLAN pre-sales network planning work content? (Multiple choice)

  A. Overlay design
  B. Site detailed survey
  C. AP quantity planning
  D. Placement design
  A. Overlay design
  B. Site detailed survey
  D. Placement design

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  Explanation

  After-sales WLAN planning is distinguished by design and survey work performed against the deployed or to-be-optimized environment: overlay design, detailed site survey, and placement design. AP quantity planning is typical pre-sales sizing work, so it is not part of the after-sales difference set.

• Question 27:

  UniSTAR SCT Configurator "Manually Insert Temporary Service Part" function, in the "Insert Service Part" dialog box

  What do I need to enter manually?

  (Multiple choice)

  A. Part number
  B. Part model
  C. quantity
  D. Catalog price
  E. The part description
  F. dimension
  A. Part number
  B. Part model
  C. quantity
  D. Catalog price
  E. The part description

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  Explanation

  When a temporary service part is inserted manually, the dialog needs the fields that identify, describe, price, and size the line item for configuration: part number, part model, quantity, catalog price, and part description.

  Dimension is not part of the required manual entry set in this function.

• Question 28:

  Which of the following sales scenarios does not require a separate maintenance service?

  A. Digital Communication products require 1 year of basic maintenance service
  B. Server products require 3 years of Gold+ service
  C. Digital Solution products require 1 year of standard maintenance services
  D. Storage products require 5 years of standard + maintenance services
  A. Digital Communication products require 1 year of basic maintenance service

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  Explanation

  Digital Communication products with 1 year of basic maintenance do not require a separate maintenance service in this sales scenario. The other scenarios name extended or higher-level maintenance packages, such as Gold+ or multi-year Standard+, which require separate service consideration.

• Question 29:

  Which of the following scenarios does not belong to the stock maintenance sales scenario.

  A. Maintenance sales after the end of the warranty period
  B. Purchase extended warranty service when the equipment is sold
  C. Maintenance sales after maintenance expires
  D. Increase service offerings and increase SLAs during the service period
  B. Purchase extended warranty service when the equipment is sold

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  Explanation

  Stock maintenance sales apply to equipment already in service, such as renewal after warranty or maintenance expiration, or raising service levels during an active term. Buying extended warranty when equipment is first sold belongs to the initial sale, not stock maintenance.

• Question 30:

  In order to ensure the learning quality of the trainees and sufficient superior operation time, what is the maximum class size of the training center for product technology training?

  A. 12
  B. 16
  C. 18
  D. 20
  B. 16

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  Explanation

  The training center cap is 16 trainees for product technology training. That limit keeps hands-on operation time available for each trainee while preserving teaching quality; larger class sizes would exceed the maximum.