Huawei H19-321 Online Practice Questions and Exam Preparation

Huawei H19-321 Online Questions & Answers

• Question 201:

  In which of the following scenarios, the customer may need to purchase data migration services (multiple choices)

  A. Business performance to bottlenecks
  B. The equipment is over-warranted and the equipment is aging
  C. Storage Virtualization Consolidation Talk
  D. Expand the capacity space side-by-side with the old storage
  A. Business performance to bottlenecks
  B. The equipment is over-warranted and the equipment is aging
  C. Storage Virtualization Consolidation Talk
  D. Expand the capacity space side-by-side with the old storage

  ---

  Explanation

  Each listed scenario can create a need for data migration services. Performance bottlenecks, aging or out-of-warranty equipment, storage virtualization consolidation, and side-by-side capacity expansion all involve moving data to new or reorganized storage resources.

• Question 202:

  For non-distributed products, which of the following customer support service products is a controlled sale? (Multiple choice)

  A. Single repair service
  B. Standard maintenance
  C. Basic maintenance
  D. Standard + maintenance
  E. Gold + Maintenance
  A. Single repair service
  C. Basic maintenance

  ---

  Explanation

  For non-distributed products, controlled-sale customer support service products are the narrower repair and basic-maintenance offerings. Standard maintenance, Standard + maintenance, and Gold + Maintenance represent broader packaged support levels rather than the controlled-sale products asked for here.

• Question 203:

  What is incorrect about Hi-care maintenance and Co-care maintenance services?

  A. Hi-care maintenance is delivered directly by Huawei to customers
  B. Co-care maintenance is sold and delivered to customers by channel
  C. Co-care Maintenance can also be purchased through certified channels and resold
  D. Hi-care maintenance can be resold by channels
  D. Hi-care maintenance can be resold by channels

  ---

  Explanation

  Hi-care maintenance is a direct service delivered by Huawei to the customer. Channel sale and delivery belong to Co-care arrangements, so saying that Hi-care maintenance can be resold by channels is the incorrect statement.

• Question 204:

  data center L1 integration interface content includes (multiple choice)

  A. Power supply and distribution system, lightning protection grounding
  B. Cabinet, machine room management, integrated wiring
  C. HVAC water supply and drainage system
  D. Machine room decoration, fire protection system
  A. Power supply and distribution system, lightning protection grounding
  B. Cabinet, machine room management, integrated wiring
  C. HVAC water supply and drainage system
  D. Machine room decoration, fire protection system

  ---

  Explanation

  L1 data center integration spans the physical facility interfaces needed to make the room operate as one system. Power and grounding, cabinets and cabling, HVAC and drainage, decoration, and fire protection all belong to that integrated construction interface.

• Question 205:

  What is the value of cloud infrastructure planning and design for customers? (Multiple choice)

  A. Cloudify computing, storage, and network resources
  B. Implement unified resource management and operations through operations, operations components, and operations
  C. Help users achieve efficient use of IT resources, agile operations, and streamline operations
  D. Multi-data center unified cloud services, unified O&M
  E. Unified access management for multi-resource pooling and heterogeneous virtualization
  A. Cloudify computing, storage, and network resources
  B. Implement unified resource management and operations through operations, operations components, and operations
  C. Help users achieve efficient use of IT resources, agile operations, and streamline operations
  D. Multi-data center unified cloud services, unified O&M
  E. Unified access management for multi-resource pooling and heterogeneous virtualization

  ---

  Explanation

  Cloud infrastructure planning and design gives customers a unified cloud foundation: computing, storage, and network resources are cloudified; resource management and operations are implemented through shared operations components; IT resources are used more efficiently; multiple data centers can provide unified cloud services; and pooled heterogeneous resources receive unified access management.

• Question 206:

  What bid information should be collected during a tender strategy workshop? Choose two.

  A. Student classroom seating preference
  B. Tender threshold
  C. Browser bookmark list
  D. Contract terms
  B. Tender threshold
  D. Contract terms

  ---

  Explanation

  A tender strategy workshop needs commercial and bidding constraints that shape how the bid is positioned.

  Tender threshold affects eligibility and approval handling, and contract terms define obligations and risks.

  Classroom seating and browser bookmarks do not guide bid strategy.

• Question 207:

  Health check proposal review fails because device evaluation optimization is included as a health check item, so which content should remain? Choose three.

  A. Operating environment review
  B. Running condition review
  C. System health review
  D. Network evaluation optimization service
  E. Classroom readiness review
  A. Operating environment review
  B. Running condition review
  C. System health review

  ---

  Explanation

  A health check should stay with condition assessment: operating environment review, running condition review, and system health review. Network evaluation optimization is a separate improvement service, not a basic health check item, and classroom readiness is outside device or system health.

• Question 208:

  Huawei customer support service capabilities include the following types () (multiple choice)

  A. Remote support capabilities
  B. On-site support capabilities
  C. Hardware support capabilities
  D. Software support capabilities
  E. Proactive hosting ability
  F. Dedicated support capabilities
  A. Remote support capabilities
  B. On-site support capabilities
  C. Hardware support capabilities
  D. Software support capabilities
  E. Proactive hosting ability
  F. Dedicated support capabilities

  ---

  Explanation

  Customer support service capability is broad, so it includes remote and on-site support, hardware and software support, proactive hosting, and dedicated support. These capabilities cover different delivery channels, technical domains, and service models needed to support customers.

• Question 209:

  Set the SCT catalog entry for post-sales technical assistance attached to an equipment proposal by selecting the category.

  A. Storage media custody package
  B. Equipment inspection package
  C. Customer learning program
  D. Technical support offering
  D. Technical support offering

  ---

  Explanation

  Post-sales technical assistance attached to an equipment proposal belongs under a technical support offering. The other categories point to media custody, inspection, or learning services, which do not describe support assistance after sale.

• Question 210:

  the data center L1 layer industry in the deepening design stage review content is correct.

  A. Tender documents
  B. Construction drawings
  C. Design standard specifications
  D. Requirements confirmation document
  B. Construction drawings

  ---

  Explanation

  Deepening design review checks whether the design has been developed into buildable technical documents. Construction drawings are the core deliverable at that stage, while tender files, standards, and requirement confirmation belong to procurement, reference, or earlier requirement work.