E20-920 Exam Details

  • Exam Code
    :E20-920
  • Exam Name
    :Cloud Services Expert Exam for Cloud Architects
  • Certification
    :EMC Certifications
  • Vendor
    :EMC
  • Total Questions
    :108 Q&As
  • Last Updated
    :Jul 11, 2026

EMC E20-920 Online Questions & Answers

  • Question 11:

    An organization wants to use a public cloud provider for IaaS instances. They will develop and deploy their own applications within these instances. The organization must follow health care compliance regulations. What should the organization ensure before deploying their applications in the public cloud?

    A. Party responsible for encrypting data has been clearly defined.
    B. Cloud provider will provide access to the application logs for auditing
    C. Instances will not be places in more than one availability zone.
    D. Cloud provider's external auditor has access to the data encryption keys.

  • Question 12:

    You have been hired by a large, global manufacturing company to help them plan for cloud services.

    During discussions with the local employees, you document which applications are most important to the business. You also gather and document key performance metrics. You find:

    -Some applications are rarely used

    -Mission critical applications require 99.99% uptime to meet the SLAs -Corporate email is proprietary and confidential information -Certain applications must comply with country specific regulations

    What should you use to determine proper application placement?

    A. Application level gap analysis
    B. Cloud security alliance controls matrix
    C. Cloud services assessment
    D. Workload analysis for right-sourcing

  • Question 13:

    A company that provides cloud services has operation processes in place for service delivery. The following information is desired:

    Measure consumption against available resources Track usage thresholds Produce usage trending reports

    What type of process would provide this information?

    A. Incident Management
    B. Capacity Management
    C. Service Level Management
    D. Availability Management

  • Question 14:

    In a hypothetical future scenario, a small toy company wants to create a few small gifts for employees who have performed well throughout the year. The gifts will be different every year and will change color depending on the stock price and social media sentiment of the company. The company wants to manufacture these gifts in-house.

    What emerging 3rd Platform technologies enable the desired capabilities?

    A. Big data analytics, Internet of Things, and sensor networks
    B. Sensor networks, big data analytics, and augmented humans
    C. Internet Of Things, sensor networks, and maker machines
    D. Internet of Things, maker machines, and big data analytics

  • Question 15:

    A financial organization recently deployed a private cloud. They also are planning to use public cloud services to meet their business application demands. They need to implement a measured services and chargeback methodology. Based on best practices, which solution provides accurate and transparent reporting to the consumer?

    A. Use a mash-up of the internal private cloud and the public cloud metrics
    B. Deploy an internal tool to measure the private cloud metrics and use an independent tool to measure public cloud metrics
    C. Deploy an internal tool to measure the private cloud metrics and use public cloud vendor-specific tool to measure the public cloud metrics
    D. Use public cloud vendor-specific tool to measure both the public and private cloud metrics to get more visibility.

  • Question 16:

    A company plans to offer BI, CDN, and backup services. According to NIST, which cloud service models correspond to these offerings?

    A. BI: IaaS; CDN: IaaS; backup: PaaS
    B. BI: PaaS; CDN: IaaS; backup: IaaS
    C. BI: IaaS; CDN: SaaS; backup: PaaS
    D. BI: PaaS; CDN: SaaS; backup: IaaS

  • Question 17:

    An organization is deploying services in an existing private cloud. The lines of business have concerns about service performance in planned services. How should IT address these performance concerns?

    A. Cloud architect defines appropriate performance in the cloud design.
    B. Service manager defines appropriate performance in the SLA.
    C. Cloud administrator defines appropriate performance in the SLA.
    D. Cloud administrator defines appropriate performance in the cloud design.

  • Question 18:

    A company wants to deploy services in a new cloud infrastructure. The cloud architect is helping the company design services and realizes that the company is having trouble because of a legacy, organizational structure. The company is seeing delays in service delivery.

    What would be an organizational cause for these delays?

    A. Introduction of multiple touch points
    B. Introduction of orchestration workflows
    C. Decrease in service catalogs tenants
    D. Increase in service catalog consumers

  • Question 19:

    DRAG DROP

    A company has an incident process in place for the cloud services that they support. What is the correct order of steps for an incident process?

    Select and Place:

  • Question 20:

    A company is in the process of using APIs for their SaaS offering which are provided by a social media services provider. Which type of APIs are these?

    A. Infrastructure
    B. Provisioning
    C. Configuration
    D. Application

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