E20-920 Exam Details

  • Exam Code
    :E20-920
  • Exam Name
    :Cloud Services Expert Exam for Cloud Architects
  • Certification
    :EMC Certifications
  • Vendor
    :EMC
  • Total Questions
    :108 Q&As
  • Last Updated
    :Jul 11, 2026

EMC E20-920 Online Questions & Answers

  • Question 31:

    A health insurance company that operates solely within one country decides to adopt newer technologies to offer products and features more quickly to customers. They ask the IT organization to plan for deploying cloud services to help with this strategy.

    As a cloud architect on the IT team, what should be your most important deployment consideration?

    A. Lowest cost
    B. Global access
    C. GRC and Security
    D. High performance

  • Question 32:

    An organization is categorizing their existing services against service characteristics to determine how ready each one might be for the catalog. Part of this effort involves looking at the following three attributes for each service characteristic: considerations, benefits, and tradeoffs.

    What attributes correspond to the following characteristics: Loosely Coupled, Idempotent, and Service Contract?

    A. Consideration: late or dynamic binding of services Benefit: development and implementation cost reduction Tradeoff: complexity grows as number of services increases
    B. Consideration: late or dynamic binding of services Benefit: improves reliability and scale Tradeoff: high degree of cooperation and agreement of design standards and conventions
    C. Consideration: standardized service contracts and metadata definitions Benefit: improves reliability and scale Tradeoff: complexity grows as number of services increases
    D. Consideration: standardized service contracts and metadata definitions Benefit: development and implementation cost reduction Tradeoff: high degree of cooperation and agreement of design standards and conventions

  • Question 33:

    What is an example of an overall governance principle for deploying cloud services?

    A. Increase IT staff skillsets
    B. Accommodate all workloads
    C. Reduce IT operating costs
    D. Reduce custom services

  • Question 34:

    An IT organization for a leading apparel retailer has a relatively small budget to deliver IT services. They are functioning in a legacy operating model and face typical challenges of up-front costs, underutilized resources, and low productivity. What is the most important financial goal for them in offering cloud services?

    A. Adopt a Cost to Serve model
    B. Reduce their capital expenses
    C. Be more transparent about their costs
    D. Hire executives with strong financial backgrounds

  • Question 35:

    The principles of Autonomy, Abstraction, Discoverability, Composability, and Reusability are all principles of what?

    A. Application profiling
    B. Service inventory
    C. Delivery models
    D. Service characteristics

  • Question 36:

    An organization will be deploying services in a new private cloud infrastructure. The organization has a strong enterprise and IT governance framework in place.

    How will this framework likely be enhanced in the new cloud environment?

    A. Policies will be added that support each component of the service lifecycle
    B. Policies will be added that support the addition of availability zones
    C. The enterprise governance board will be expanded to include cloud architects
    D. IT silos will be replaced with a business oriented framework

  • Question 37:

    You are designing a cloud services architecture for a company. You have determined that running some of the customer facing applications the company uses in a public cloud would save a significant amount of money but the security

    department wants to retain control of customer data at rest. The application infrastructure consists of two database servers and eight web servers.

    How can you architect the application to minimize the risk involved with data exposure?

    A. Host the application servers in the public cloud and host the databases in the private cloud.
    B. Scale the application horizontally by utilizing a hybrid cloud where the application and database are mirrored a public cloud.
    C. Cluster four of the application servers and one database server in the public cloud and the remaining servers in the private cloud.
    D. Host the application servers and database servers in the public cloud and set up RBAC to restrict access to the applications

  • Question 38:

    A company wants to deploy services in a new cloud infrastructure. A developer is helping the company design these services and realizes that the company is having trouble because of manual, legacy processes. How can the organization address the legacy processes?

    A. Hire a service manager to implement orchestration workflows
    B. Establish a DevOps team and adopt agile development methods
    C. Establish a Service Governance Board and change the legacy processes
    D. Hire a cloud automation engineer to implement orchestration workflows

  • Question 39:

    You have been asked by a recently formed DevOps team to qualify the principles for Continuous Delivery. Which method falls outside the practice of continuous delivery?

    A. Use component-based architecture
    B. Tie code releases to operational constraints
    C. Automate the delivery pipeline
    D. Deploy smaller code segments more often

  • Question 40:

    You have been approached by a company to recommend a service model given the following economic drivers:

    65% of developer effort is spent on maintenance There is a lack of reusable development components Multiple development environments are being instantiated without standardization There is a need for software minimum customization

    In addition, developers would like independent control to test and provision their own environments.

    What is the most appropriate service model to recommend?

    A. PaaS
    B. BaaS
    C. IaaS
    D. SaaS

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