EMC E20-920 Online Practice Questions and Exam Preparation

EMC E20-920 Online Questions & Answers

• Question 91:

  An organization is currently virtualized, and the CIO is planning for the transition to ItaaS. They are striving to make significant changes to internal IT processes and policies in order to streamline operations, and to improve service levels by deploying automation and orchestration tools.

  What is the most important consideration when choosing the orchestration tool?

  A. Verify that the compute, storage and network element management tools can gather the required data for centralized management
  B. Allow the chargeback tool to integrate with external service provider infrastructure for unified cost charging
  C. Integrate with existing heterogeneous IT management tools including service desk, service catalog, performance monitoring and reporting
  D. Allow addition of more IT services to the service catalog to meet the business demands
  D. Allow addition of more IT services to the service catalog to meet the business demands

• Question 92:

  A company wishes to transform to using cloud services. They have a good understanding of Service Oriented Architecture (SOA), but have not established the needed education, teamwork, and discipline to take them through the full ITaaS implementation.

  As their cloud architect consultant, you need to take them to the next level in the service orientation maturity model. What is the next level?

  A. Service Aligned
  B. Service Capable
  C. Service Aware
  D. Self-Service
  C. Service Aware

• Question 93:

  A cloud architect is helping a company with a new service design process. The architect is concerned that the company may see delays in problem resolution that can impact customer satisfaction. What did the architect observe that may have led to this concern?

  A. Virtual, service-centric IT organizational structure
  B. Single private cloud deployment for services
  C. Siloed, domain-centric IT organization structure
  D. Decreased number of touch points
  C. Siloed, domain-centric IT organization structure

• Question 94:

  An IT organization is in the process of transitioning to an ITaaS model and adopting cloud services. The Chief Information Officer (CIO) is very concerned about the cultural shift in mindset that will be required in order to achieve success. What might this concern be?

  A. It has to change from reacting to problems towards proactively creating services that meet business needs.
  B. IT staff have to learn to focus only IT efficiently and costs
  C. Lines of business have to culturally change and only adopt IT's service offering to prevent Shadow IT
  D. External service providers have to be retained to educate IT stuff on operating like one of them
  A. It has to change from reacting to problems towards proactively creating services that meet business needs.

• Question 95:

  A bricks-and-mortar electronics retailer wants to increase sales by selling products through an online portal in addition stores. To achieve this, they have assembled a team of software developers to build the online portal and the selling capability.

  Which cloud service model should they consider to quickly develop this solution?

  A. PaaS
  B. IaaS
  C. SaaS
  D. BaaS
  A. PaaS

• Question 96:

  Chargeback models are being evaluated by a healthcare provider. Their requirements are: -Simple to measure -Operational costs to be amortized over a defined period -Operational costs to be divided between all service consumers

  Which chargeback model satisfies these requirements?

  A. Subscription-by time
  B. Pre-Pay
  C. Fixed-cost
  D. Pay-as-you-grow
  A. Subscription-by time

• Question 97:

  A mobile company has processes in place for service support. One process facilitates collaboration and is a placeholder for functional requests; another process contains metadata on systems, network, and software. What types of processes are these?

  A. Configuration Management and Incident Management
  B. Change Management and Release Management
  C. Change Management and Incident Management
  D. Configuration Management and Release Management
  D. Configuration Management and Release Management

• Question 98:

  An IT organization for a medium sized grocery retailer is considering adopting ITaaS. As a first step, they performed an inventory of all existing IT capabilities to determine the ones that could be offered as stand-alone services to their lines of business through a service catalog.

  As a cloud architect on the IT team, what would you recommend?

  A. Patch Management
  B. Authentication
  C. Network
  D. Storage
  A. Patch Management

• Question 99:

  Your company is an application service provider that hosts customer applications and data in your data center. The entire infrastructure is client-server based and you have begun to assess the risk of moving your web applications to a cloud-

  based infrastructure. During this phase you are required to provide the value of corporate assets involved.

  How should you assess these corporate assets?

  A. Use realistic valuations
  B. Create a valuation that is information-asset centric
  C. Use original purchase values
  D. Create values based on accelerated depreciation
  A. Use realistic valuations

• Question 100:

  An organization is using a hybrid cloud for services. Services are designed to use Load Balancers. Orchestration workflows are designed so that services instances are placed in multiple fault domains. Why are services designed in such a manner?

  A. Minimize impact of security breech
  B. Mitigate risk to service availability
  C. Mitigate risk to service integrity
  D. Minimize impact of governance policies
  B. Mitigate risk to service availability