An organization is considering migrating from their traditional IT stack to ITaaS. The organization wants to use service catalog and chargeback to help reduce IT waste. The organization does not have the in house knowledge, people, or budget to fully implement the service catalog in short-term. However, they have decided to commit to the transition and want to see results within twelve months.
What are the first three steps you should recommend?
A. 1: Create a cross-functional scrum team to meet every week
2: Organize an application assessment
3: Organize a service inventory analysis
B. 1: Create a cross-functional scrum team to meet every day
2: Organize a workload analysis
3: Organize an application assessment
C. 1: Create a cross-functional cloud team to meet every day
2: Organize a service inventory analysis
3: Organize an orchestration assessment
D. 1: Create a cross-functional cloud team to meet every week
2: Organize a workload analysis
3: Organize a service inventory analysis
An IT organization is transitioning to cloud services to support an ITaaS model. The CIO has informed their directors that IT must be managed like a business. What must IT do to meet this strategic goal?
A. Complete with the lines of business for company profits
B. Complete with offerings from cloud providers
C. Contribute to the company by becoming a cost center
D. Become the single source for cloud services
A company is in the process of using APIs for their SaaS offering which are provided by a social media services provider. Which type of APIs are these?
A. Infrastructure
B. Provisioning
C. Configuration
D. Application
What is the key consideration during design phase for a service provider to ensure that they can effectively process the termination of a service instance?
A. Archive the associated service data regardless of the user requirements
B. Automate the de-provisioning process to release resources back into the pools
C. Incorporate a service grace to prevent the actual deletion of the instance
D. Create a retention period for private user data and user PCI data.
Chargeback models are being evaluated by a healthcare provider. Their requirements are: -Simple to measure -Operational costs to be amortized over a defined period -Operational costs to be divided between all service consumers
Which chargeback model satisfies these requirements?
A. Subscription-by time
B. Pre-Pay
C. Fixed-cost
D. Pay-as-you-grow
A company wants to deploy services in a new cloud infrastructure. The cloud architect is helping the company design services and realizes that the company is having trouble because of a legacy, organizational structure. The company is seeing delays in service delivery.
What would be an organizational cause for these delays?
A. Introduction of multiple touch points
B. Introduction of orchestration workflows
C. Decrease in service catalogs tenants
D. Increase in service catalog consumers
An organization wishes to more efficiently produce services by adopting a DevOps culture. What transformation must occur to support this adoption?
A. Implement a daily review meeting across departments
B. Unify management from various departments
C. Unify processes and methods from various departments
D. Co-locate staff from various departments
Your organization has been researching the benefits of using a cloud service provider. Their marketing material clearly describes how their predefined device catalog would dramatically reduce service commissioning timing and guarantee a consistent user experience. However, the presentation does not associate a direct financial value to the service catalog.
You are helping to create an initial justification report for using the cloud provider's services. What category would the non-financial benefits of the service catalog fall under?
A. Time-to-implement
B. Time-to-deploy
C. Time-to value
D. Time-to-deliver
An IT organization has built cloud services and needs to decide on a chargeback model. Considering the existing budget policy in their company, the financial controllers in the lines of business (LOBs) prefer consistent usage and billing patterns. Additionally, they require that service consumption does not exceed planned usage.
Which chargeback model best fits this scenario?
A. Fixed cost and guaranteed resources with threshold limits for usage
B. Both guaranteed and variable resources allowing for overuse
C. Variable resources that allows flexibility for LOBs, with threshold limits for usage
D. Pay-as-you-use capability that allows IT to maximize utilization of resources.
The CTO of a company has engaged your services to transform the IT department to run ono pre-assembled infrastructure. As the internal team lacks experience in this field, they are searching for simple infrastructure solution which IT can place in a single cloud layer on.
Which infrastructure solution would you direct them towards?
A. Converged infrastructure blocks
B. Turn-key racks
C. Application system racks
D. Web-scale appliances
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