Salesforce COMMUNITY-CLOUD-CONSULTANT Online Practice Questions and Exam Preparation

Salesforce COMMUNITY-CLOUD-CONSULTANT Online Questions & Answers

• Question 51:

  Your organisation wishes to create a Partner Community which has the potential very quickly grow in user count, how many users should you plan to limit your community to avoid performance degradation?

  A. 5,000,000
  B. 10,000,000
  C. 2,000,000
  D. 1,000,000
  E. 50,000,000
  D. 1,000,000

• Question 52:

  Universal Containers is leveraging Salesforce Files and needs to make it available to customer Community users.

  Which users will be able to edit and delete Salesforce Files based on their licence?

  Select one or more of the following:

  A. Users with the Lightning External App licence
  B. Users with the Customer Community Plus licence
  C. Users with the High Volume Customer Portal Licence
  D. Users with the Customer Community licence
  B. Users with the Customer Community Plus licence

• Question 53:

  Universal Containers wish to set up an easy to configure and maintain App Launcher with Single Sign On Capabilities. Which Salesforce Community template would you recommended to best achieve this?

  A. Aloha
  B. Napili
  C. Kokua
  D. Koa
  E. None of the above
  A. Aloha

• Question 54:

  Universal Containers need to launch a Community within 2 weeks. Everything must be driven by configuration with no custom code or AppExchange components. The following are the requirements for their Community:

  -Branding is limited to the logo and company colour palette.

  - Chatter Groups will be used for private product collaboration.

  -Users should be able to submit a support case

  -

  Users should be able to view invoice information (external object using Salesforce Connect)

  -

  Users should be able to view order information (saved in the Standard Order object in Salesforce) Which three requirements can be accomplished with the Customer Service (Napili) Template? Choose 3 answers.

  A. Branding is limited to the logo and company colour palette.
  B. Chatter Groups will be used for private product collaboration.
  C. Users should be able to submit a support case
  D. Users should be able to view invoice information (external object using Salesforce Connect)
  E. Users should be able to view order information (saved in the Standard Order object in Salesforce)
  A. Branding is limited to the logo and company colour palette.
  C. Users should be able to submit a support case
  D. Users should be able to view invoice information (external object using Salesforce Connect)

• Question 55:

  -Encourage collaboration among architects and builders

  - Ensure that members have access to technical expertise about the structural capabilities and limitations of containers

  -

  Facilitate the exchange and discussion of design ideas Which three actions should the Admin take prior to launch?

  A. Set up reputation levels that help users to identify people with greater expertise and incentivise participation
  B. Establish moderation rules and processes for addressing flagged content
  C. Make sure customers are members of only the Architect and Builder Community
  D. Test the member profile permissions to make sure they are able too find and post relevant information
  E. Load test Chatter groups to make sure file and member counts won't be exceeded
  B. Establish moderation rules and processes for addressing flagged content
  C. Make sure customers are members of only the Architect and Builder Community

• Question 56:

  A Community Admin is planning to add users and wants to send a welcome email for the community. Which three checks must the Community Admin perform?

  A. Make sure the users have their profiles established in the community
  B. Make sure the community is in Published status
  C. Make sure the community is in Active status
  D. Set the community in preview status to review before changing it to Active status
  E. Set the email check box option at the community level
  C. Make sure the community is in Active status
  D. Set the community in preview status to review before changing it to Active status
  E. Set the email check box option at the community level

• Question 57:

  Universal Containers (UC) tracks customers in its Salesforce org as Contacts. UC plans to on-board a select set of existing customers to the UC community, without the need for users to self register. How should a Community Cloud consultant accomplish this task?

  Select one or more of the following:

  A. Use data loader to export contacts and insert as Community users
  B. Use the Data Import Wizard to create users from contacts
  C. Enable Person Accounts and set the accounts as Community users
  D. Use the Salesforce Community user API to create users from contacts
  C. Enable Person Accounts and set the accounts as Community users

• Question 58:

  Wendy, the Community Manager at Regional Containers has come to you for advice on managing the Community (Community Manager and Community Builder) from a Mobile Device, what do you recommend?

  A. Navigate to the community URL and append /manage/one.app and you will be able login to the mobile community management site
  B. Wendy should access Community Manager and Community Builder via a Desktop browser only
  C. Wendy should download the OneCommunity Manager app where she will be able to make limited administrative changes to the Community
  D. Wendy should download the Salesforce1 app and access the Community Manager through the Salesforce1 switcher
  B. Wendy should access Community Manager and Community Builder via a Desktop browser only

• Question 59:

  You wish to share cases created and owned by your community users (Customer Community Plus) with the internal product support team, what is the best way to achieve this?

  A. Custom Permission
  B. Custom Sharing Rule
  C. Records owned by community members are automatically shared with all internal users
  D. Custom Sharing Set
  E. Custom Sharing Group
  E. Custom Sharing Group

• Question 60:

  A Salesforce Admin enables "Allow members to Flag" in Community Workspaces. Which two content types can members flag as inappropriate? (Choose two.)

  A. Posts and Comments
  B. Topics
  C. Files
  D. Articles
  A. Posts and Comments
  C. Files