ServiceNow ServiceNow Certifications CIS-HR Questions & Answers

• Question 141:

  Lifecycle Events includes an activity set that can be used to cancel and revert work done in a lifecycle event case. What is this process called?

  A. Reverse

  B. Cancel

  C. Repeal

  D. Rescind

  Correct Answer: B

  Reference: https://support.servicenow.com/kb?id=kb_article_viewandsysparm_article=KB0656014

• Question 142:

  When configuring a Lifecycle Event, which of the following is used to define the relationships between fields in various tables?

  A. Trigger conditions

  B. LE Properties

  C. Activity Field Mapping

  D. HR Templates

  Correct Answer: C

• Question 143:

  Which of the following features allows employees to delegate their tasks to other employees for specific date and time ranges based on delegation rules?

  A. Role Delegation

  B. Admin Delegation

  C. Granular Delegation

  D. Task Delegation

  Correct Answer: C

• Question 144:

  What is the purpose of Journey designer?

  A. It tracks the progress of Lifecycle Events and onboarding cases using the dashboards.

  B. It creates templates for plan and to-do tasks that managers, employees, and mentors can access.

  C. It manages the dependencies of activities within an activity set.

  D. It combines Lifecycle Event cases and Journey Accelerator action plans.

  Correct Answer: D

• Question 145:

  Which Security control option uses the context of the data within the record to grant and/or restrict access?

  A. Access Control Level

  B. Platform Access

  C. Scoped Application

  D. User Authentication

  Correct Answer: A

• Question 146:

  Which HRSD application automates and streamlines employee onboarding and other activities across departments?

  A. Lifecycle Events

  B. Employee Center

  C. HR Performance Analytics

  D. HR Integrations

  Correct Answer: A

• Question 147:

  What are the functions of a journey template owner? (Choose three.)

  A. Manage the order and flow of the journey stages and tasks

  B. Create task templates for their audience in a simple, user-friendly experience

  C. Add owners and approvers to journey configurations

  D. Change only the task templates that they own

  E. Maintain oversight of journey templates and approval flows

  Correct Answer: BCD

• Question 148:

  What variable type is included to configure the HTML document template?

  A. Customized Variable

  B. Label Variable

  C. Multi Row Variable

  D. Masked Variable

  Correct Answer: B

• Question 149:

  Which plugin when paired with HRSD, delivers storage space, filing system, and functionality to purge and retrieve documents?

  A. Employee Journey Management

  B. Employee Document Management

  C. Employee Document Enterprise

  D. Document Keeper

  Correct Answer: B

• Question 150:

  What is the minimum role required to view confidential data associated with the HR Profile?

  A. HR Administrator [sn_hr_core.admin]

  B. Employee Service Center Admin [sn_hr_sp.admin]

  C. HR basic [sn_hr_core.basic]

  D. HR profile viewer [sn_hr_core.profile_reader]

  Correct Answer: A