ServiceNow ServiceNow Certifications CIS-HR Questions & Answers

• Question 131:

  What identifies data from HRSD to push to a third-party HR application?

  A. HR Inbound Schema Mapping

  B. HR Outbound Schema Mapping

  C. HR Webservices

  D. HR Service Mapping

  Correct Answer: B

• Question 132:

  When configuring the Onboarding Lifecycle Event, the HR Admin did not select an Audience for the 'Select a Desk' task. If a remote employee is being onboarded, how does the system handle this task?

  A. The Lifecycle Event rescind process will be triggered

  B. The activity will be skipped

  C. The Lifecycle Event will be canceled

  D. The activity will be triggered and must be manually closed

  Correct Answer: B

• Question 133:

  When configuring a record on the COE ACL Configuration module, how can you apply the conditions to all HR services for the COE?

  A. Add a filter condition for each HR service

  B. Select the Applies to all services box

  C. Write a new ACL record for each HR service

  D. Select each HR service using the Services list

  Correct Answer: D

• Question 134:

  What is configured first if an admin has both the Admin [admin] and HR Admin [sn_hr_core.admin] roles and wants to configure an Access Control Rule for the HR Payroll table?

  A. Manually add the Delegated Developer role to your User record

  B. Manually add the security_admin role to your User record

  C. From the User dropdown in the banner, elevate your role to delegated_developer

  D. From the User dropdown in the banner, elevate your role to security_admin

  Correct Answer: A

• Question 135:

  The customer has a group of developers who will be tasked with making subprod updates to the HR Integrations application. Customer policy states these developers cannot be granted the System Administrator [admin] role. Which of these is the best solution for granting the appropriate access needed to complete development work in the HR application?

  A. Grant them delegated developer role to the global application scope

  B. Advise the customer this work must be completed in Production

  C. Grant them delegated developer role only to the HR Integrations application scope

  D. Submit an exception request to allow them to have the Admin role

  Correct Answer: C

• Question 136:

  When an employee contacts HR, they speak in terms of lifecycle events. From an HR perspective, that event gets translated into several HR services that need to be performed. Of the following items, which would be considered a lifecycle event?

  A. Direct Deposit Setup

  B. Having a baby

  C. PTO Inquiry

  D. Tuition Reimbursement

  Correct Answer: C

• Question 137:

  All ServiceNow web traffic uses which data protocol to ensure data is always TLS encrypted in transit.

  A. REST protocol

  B. HTTP

  C. SOAP protocol

  D. HTTPS

  Correct Answer: D

• Question 138:

  Scenario: Alex is a member of the HR Tier 1 group which grants him the HR Basic [sn_hr_core.basic] role. He is going to be out of the office for a few days and wants to use granular delegation to allow his friend Amy to complete his tasks. Amy is not yet a member of any HR groups, but hopes to transfer into HR one day. Will granular delegation work for this purpose?

  A. Yes. Granular delegation will automatically grant the necessary roles

  B. Yes. Granular delegation will automatically add Amy to the HR Tier 1 group where she will inherit the role.

  C. Partially. Granular delegation will allow Amy access to the HR Tasks, but not to the HR Case itself.

  D. No. Granular delegation does not change a delegate's access to records.

  Correct Answer: B

• Question 139:

  Which Lifecycle Event activity type enables you to manage the dependencies or order of activities within an activity set?

  A. Approval

  B. Notification

  C. Activity container

  D. Employee task

  Correct Answer: C

• Question 140:

  If all Can Edit Journey permissions are selected on the Journey configuration, which of the following users are allowed to make changes to the existing Journey? (Choose two.)

  A. The journey owner

  B. The employee

  C. The mentor

  D. The admin

  Correct Answer: AD