What kind of records do HR Requests create?
A. HR Incidents
B. HR Files
C. HR Problems
D. HR Cases
In the HR Guided Setup Module, why are some tasks locked in the Task view?
A. They require an elevated role to access.
B. They are deprecated tasks that should not be completed.
C. They require other tasks to be completed first.
D. They require a plugin to be activated first.
What defines an employee's access to the HR Service Portal / Employee Service Center?
A. Group membership
B. User Criteria
C. HR Criteria
D. Client Roles
What does ServiceNow now call the HR application?
A. HRDS - HR Deliver Service
B. HRSM - HR Service Management
C. HRMS - HR Management System
D. HRSD - HR Service Delivery
What are the advantages of removing the HR Admin role from the system Admin role after the HR Implementation tasks have been completed? (Choose two.)
A. This ensures that HR has control over further HR configurations.
B. The HR Admin role should remain a part of the system Admin role.
C. This ensures that confidential HR data is only accessible to users with an HR role.
D. It is not necessary because the system Admin always has access to all HR data.
What types of HR Document templates may be created in ServiceNow? (Choose two.)
A. Document Templates
B. Word document templates
C. PDF document templates
D. Text document templates
In the base instance, what determines the conditions a Case must meet before it can be assigned to an agent?
A. Matching Rules
B. Client Rules
C. ACLs
D. Escalation Rules
What role is required, at a minimum, to view confidential HR Profile data?
A. HR Admin [sn_hr_core.admin]
B. HR Basic [sn_hr_core.basic]
C. LE Admin [sn_hr_le.admin]
D. HR Manager [sn_hr_core.manager]
Which of the following are true for an HR application as it relates to the User [sys_user] Table and the HR Profile [sn_hr_core.profile] Table?
A. Both are required.
B. Only HR Profile table is required in HR.
C. Neither are required.
D. Only the User table is required in HR.
In the base ServiceNow instance, how are User Criteria used?
A. To control which users can access the HR Case application
B. To control what a user sees in the information and suggested reading widgets
C. To control read and write access to Knowledge bases and articles
D. To control which users can access the HR Service Portal
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