IIBA CCBA Online Practice Questions and Exam Preparation

IIBA CCBA Online Questions & Answers

• Question 51:

  You are the business analyst for your organization and you're training Marcy, a new business analyst, on how requirements are defined. Which one of the following best describes how requirements are defined?

  A. Stakeholders' needs, wants, and expectations
  B. Risk and reward solution
  C. Change-driven approach
  D. Solutions-based approach
  A. Stakeholders' needs, wants, and expectations

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  Requirements are based on stakeholders' needs, wants, and expectations. This is why it's important to identify stakeholders and requirements gathering processes early in the project to quickly and accurately capture requirements. D is incorrect. This is not a valid answer to the question as not all requirements gathering are solutions-driven, but could be just a study. B is incorrect. The risk and reward solution is always considered, but requirements are based on stakeholders' needs, wants, and expectations. C is incorrect. The change-driven approach isn't a valid answer for this QUESTION.

• Question 52:

  There are three inputs in the plan business analysis approach. Which one of the following is not one of the three inputs?

  A. Organizational process assets
  B. Expert judgment
  C. Risk and rewards analysis
  D. Business need
  C. Risk and rewards analysis

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  Risk and rewards analysis is not, of itself, an input to the business analysis approach process. Answer: D, B, and A are incorrect. Following are the inputs in the plan business analysis approach: Business need Expert judgment Organizational process assets

• Question 53:

  You have 83 project stakeholders from all across your organization. Some of the stakeholders, such as functional management, require weekly communication from you, while other stakeholders, such as the end users, only need quarterly progress updates. Where can you record these communication requirements based on your stakeholder analysis?

  A. Project schedule
  B. Project scope management plan
  C. Project reporting structure
  D. Project communications management plan
  D. Project communications management plan

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  The project communications management plan is a document to define who needs what information, when the information is needed, and the modality the information is expected. Stakeholder communication preferences are also recorded here.

• Question 54:

  A business analyst (BA) has determined that "Product Box", a collaboration game, will provide a fun way to engage the stakeholders when working on prioritizing the list of features. What should the BA do?

  A. Ensure buy-in from key stakeholders
  B. Send out an agenda in advance
  C. Research ideas for the new product
  D. Consider meeting logistics
  B. Send out an agenda in advance

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  Formal elicitation activity, the business analyst should prepare and share an agenda with all the elicitation participants well in advance of the session.

• Question 55:

  A finance manager wants to begin a new project to replace the existing expenses processing system. The finance manager feels that the current expense submission-to- reimbursement process takes too long and is substantiated by 50% more complaints regarding incorrect reimbursement amounts than the same time last year. What should the business analyst (BA) investigate first?

  A. Submission processes to determine which activities can be fully automated
  B. Business process to uncover inefficiencies and falling control points
  C. Enterprise information model to ensure definitions are still valid
  D. Finance solution vendors for inclusion in a Request for information
  B. Business process to uncover inefficiencies and falling control points

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  The BA should investigate the business process to uncover inefficiencies and failing control points first. This is because the problem statement given by the finance manager indicates that there are issues with the current process that need to be resolved before replacing the system. The BA should analyze the current state of the process, identify the root causes of the problems, and recommend improvements that can address them. The other options are not relevant at this stage of the project. References: BABOK Guide, section 5.1: Plan Business Analysis Approach CCBA Practice Test,

• Question 56:

  John and Hanna are business analysts in their organization and they are completing the verification activities to check for completeness of the requirements. When should John and Hanna perform these verification activities?

  A. At each milestone of the requirements analysis process
  B. Once all of the requirements have been gathered
  C. Iteratively throughout the requirements analysis process
  D. As often as the requirements management plan calls for
  C. Iteratively throughout the requirements analysis process

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  Requirements verification activities are performed iteratively throughout the requirements analysis process. Answer A is incorrect. Requirements verification happens in iterations, not just at milestones (assuming there are milestones in the process). Answer B is incorrect. Verification activities don't happen just at the end of the requirements gathering process, but iteratively throughout the process. Answer D is incorrect. This answer is tempting, but it's not the best answer.

• Question 57:

  As a candidate for CCBA, you should be able to recognize the activities associated with each knowledge area. Which of the following are business analysis planning and monitoring activities? Each correct answer represents a complete solution.

  A. Job shadowing
  B. Planning how requirements will be approached, traced, and prioritized
  C. Identifying stakeholders
  D. Defining and determining business analysis processes
  B. Planning how requirements will be approached, traced, and prioritized
  C. Identifying stakeholders
  D. Defining and determining business analysis processes

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  The most common business analysis planning and monitoring activities are. identifying stakeholders, defining roles and responsibilities of stakeholders in the business analysis effort, developing estimates for business analysis tasks, planning how the business analyst will communicate with stakeholders, planning how requirements will be approached, traced, and prioritized, determining the deliverables that the business analyst will produce, defining and determining business analysis processes, and determining the metrics that will be used for monitoring business analysis work. A is incorrect. Job shadowing is an elicitation process that is a part of job observation. In this process, the observer is required to keep an eye on those workers whose work routine is down and who are unable to explain their work. The observer has to understand their work process for better assessment of the modifications of the work required. The following are the approaches for this technique: Passive/Invisible. In this approach, the observer does not ask Questions from the user about his work while the user is working. Active/Visible. In this approach, the observer does ask Questions from the user about his work even when the user is working.

• Question 58:

  A survey on a new system was conducted after the chief executive officer (CEO), who is also the project sponsor, expressed concerns about the uptake of the new system. The CEO is neither sure that the concerns are valid nor whether the survey was conclusive about the success of the project. The business analyst (BA) has been tasked to address the concerns expressed by the CEO and evaluate the results of the survey. What must the BA do to determine that the system is performing as intended and address the concerns of the CEO?

  A. Evaluate the new system against competitor applications
  B. Confirm the satisfaction of business requirements
  C. Conduct another survey to validate the original results
  D. Validate performance measures and alignment with KPIs
  D. Validate performance measures and alignment with KPIs

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  According to the BABOK Guide, validating performance measures and alignment with KPIs is a technique for evaluating solution performance. This technique can help the BA determine whether the system is performing as intended and address the concerns of the CEO, as it provides evidence of how well the system meets the expected outcomes and benefits3. By comparing the performance measures with the key performance indicators (KPIs), the BA can assess if the system is delivering value to stakeholders and meeting their needs and expectations. Therefore, the correct answer is D. References: BABOK Guide, [CCBA Mock Test]

• Question 59:

  In order to begin defining the solution scope, you'll need four inputs. Which one of the following is actually a task that will use the solution scope and is not an input?

  A. Required capability
  B. Assumptions and constraints
  C. Business need
  D. Allocation of requirements
  D. Allocation of requirements

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  The task of allocating requirements is the future task in the business analysis domain that will need the solution scope. The four inputs to the solution scope are assumptions and constraints, business need, required capabilities, and solution approach. Answer B is incorrect. Assumptions and constraints is one of the four inputs to the solution scope. Answer C is incorrect. Business need is one of the four inputs to the solution scope. Answer A is incorrect. Required capability is one of the four inputs to the solution scope.

• Question 60:

  A banking giant recently found a major security loophole in their online banking platform that could expose customer information. Security experts and the business analyst (BA) develop a low cost, low effort emergency fix to address this issue. What factor should the BA use to convince the bank to move forward with the emergency fix?

  A. Cost
  B. Schedule
  C. Impact
  D. Urgency
  D. Urgency

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  The urgency of the repair is generally based on the level of disruption caused. In some cases the scope of the repair effort is very large, so the repair is managed as a project.