IIBA CCBA Online Practice Questions and Exam Preparation

IIBA CCBA Online Questions & Answers

• Question 71:

  You are the business analyst for your organization and you're creating the requirements package. In this documentation, to what level should you document the requirements for your stakeholders?

  A. All requirements should be clearly defined with technical, business, functional, and non- functional attributes.
  B. All requirements should be defined only to the extent needed to assure understanding by the team.
  C. All requirements should be defined to the extent the organizational process assets demand.
  D. All requirements should be defined in detail to the work package level of WBS.
  B. All requirements should be defined only to the extent needed to assure understanding by the team.

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  When creating the requirements package, as in this scenario, it's mandatory that the requirements be defined with enough detail that the team can understand the requirements. Answer D is incorrect. This isn't a valid explanation for the level of detail needed in the requirements package. Answer A is incorrect. Not all requirements need the technical, business, functional, and non-functional requirements. Answer C is incorrect. The organizational process assets won't demand that the requirements be defined to any extent. This isn't a valid answer for this QUESTION.

• Question 72:

  A business analyst needs to prepare the requirements package for her endeavor in a predefined template for her company. What term can be assigned to this standardized template for packaging the requirements?

  A. Organizational process assets
  B. Derivative adaption
  C. Essential
  D. Enterprise environmental factors
  A. Organizational process assets

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  Templates for requirements packages are taken from organizational process assets. Answer C is incorrect. Essential isn't a valid explanation for this QUESTION. Answer D is incorrect. Enterprise environmental factors aren't where templates originate from for business analyst requirements packages. Answer: B is incorrect. This isn't a valid term for organizational process assets or templates needed by the business analyst.

• Question 73:

  A business. analyst (BA) is working on a project to implement a commercial off-the-shelf application for tracking customers. In an observation session with a Domain subject matter expert (SMF). the BA notes that the SME keeps separate records for the customers who are also vendors. The BA knows that the new software has a module for vendor management that would integrate the vendor and customer records. Which type of opportunity has the BA identified?

  A. Reduction of duplicate tasks performed by staff
  B. Potential to provide future value supported by the system
  C. Ability to provide greater amount of information to staff
  D. Automation to increase consistency of behavior
  A. Reduction of duplicate tasks performed by staff

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  This answer is correct because keeping separate records for customers who are also vendors is a duplicate task that can be eliminated by using the new software module. This would improve efficiency and accuracy of data. The other options are not opportunities identified by the BA in this scenario. References: BABOK Guide v3, page 15; CCBA Mock Test,

• Question 74:

  As a business analyst in your organization, you must understand the difference between operative rules and structural rules. What is the difference between structural rules and operative rules?

  A. Structural rules are rules that the organization chooses to enforce as a matter of policy. Operative rules are intended to help determine when something is or is not true, or when things fall into a specific category.
  B. Operative rules are rules that the organization chooses to enforce as a matter of policy. Structural rules are intended to help determine when something is or is not true, or when things fall into a specific category.
  C. Operative rules are rules that describe the organizational process assets of the organization. Structural rules are policies that restrict the authority of each line of business.
  D. Operative rules are rules that define how an organization operates. Structural rules define the boundaries of the structure, business units, and departments within the organization.
  B. Operative rules are rules that the organization chooses to enforce as a matter of policy. Structural rules are intended to help determine when something is or is not true, or when things fall into a specific category.

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  Operative rules are the policies of the organization. Structural rules create categories of things, actions, and departments within an entity. Answer A is incorrect. This is not a valid statement about structural rules and operative rules. Answer C is incorrect. This is not a valid statement about structural rules and operative rules. Answer D is incorrect. This is not a valid statement about structural rules and operative rules.

• Question 75:

  Verification of requirements on the projects have highlighted an issue regarding misunderstanding of design models among key stakeholders. A major reason cited for the misunderstanding was the technical jargon and models used in the documentation. What must the business analyst (BA) do to improve the understanding?

  A. Ensure completeness within the models used
  B. Verify that elements within the models are used consistently
  C. Represent design models using common terminology
  D. Check for compliance with organization standards
  C. Represent design models using common terminology

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  The BACCM can be used to: describe the profession and domain of business analysis, communicate about business analysis with a common terminology, evaluate the relationships of key concepts in business analysis, perform better business analysis by holistically evaluating the relationships among these six concepts, and evaluate the impact of these concepts and relationships at any point during a work effort in order to establish both a foundation and a path forward.

• Question 76:

  The following chart represents attendance of subject matter experts (SME) and the solution owner for a requirements review and approval meeting held weekly by a business analyst (BA).

  

  The requirements package was approved by the solution owner during the May 30 meeting. After implementation of the solution, the BA learns that the users in SME-3 s area are not using the system. Which business analysis activity should the BA have monitored more closely to mitigate this situation?

  A. Business processes
  B. Requirements scope
  C. Solution performance
  D. Stakeholder engagement
  D. Stakeholder engagement

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  The BA should have monitored stakeholder engagement more closely to mitigate this situation. This is because stakeholder engagement is the process of ensuring that stakeholders are involved in the business analysis activities and that their needs and expectations are met. The chart shows that SME-3 did not attend any of the requirements review and approval meetings, which means that they were not engaged in the project and did not provide their feedback or approval on the requirements. This could lead to resistance or dissatisfaction with the solution. The BA should have identified and communicated with SME-3 and other key stakeholders throughout the project to ensure their buy-in and support. References: BABOK Guide, section 2.4: Manage Stakeholder Collaboration CCBA Practice Test,

• Question 77:

  Which of the following is an output of the Identify Stakeholders process?

  A. Scope baseline
  B. Project charter
  C. Stakeholder register
  D. Project scope statement
  C. Stakeholder register

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  The Identify Stakeholders process identifies all people or organizations that are impacted by the project. It also documents relevant information regarding their interests, involvement, and impact on project success. Stakeholder register and stakeholder management strategy are outputs of this process. Answer B is incorrect. Project charter is one of the inputs of the Identify Stakeholders process. Answer A is incorrect. Scope baseline is one of the outputs of the Create Work Breakdown Structure (WBS) process. Answer D is incorrect. Project scope statement is one of the outputs of the Define Scope process.

• Question 78:

  A business analyst (BA) is working on a project that has a number of stakeholder conflicts and issues. The BA is finding it difficult to resolve the conflicts and issues effectively. What should the BA do to prevent a similar situation in the future?

  A. Plan business analysis governance
  B. Verify requirements
  C. Perform stakeholder analysis
  D. Validate requirements
  C. Perform stakeholder analysis

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  Stakeholder analysis involves identifying the stakeholders that may be affected by a proposed initiative or that share a common business need. Stakeholder analysis notes, considers, and analyzes the various characteristics of the identified stakeholders.

• Question 79:

  A business analyst (BA) is designing solutions for a set of requirements and finds that there is an opportunity to improve the operations of the business. Which of the following is an opportunity for improvement the BA could recommend?

  A. Create a solution by constructing a number of solution components to meet the requirements
  B. Enable the solutions that will satisfy the highest priority requirements and stakeholder needs
  C. Provide information to staff so they can answer customer inquiries directly themselves
  D. Purchase software that contains features that are not currently required but are included for free
  C. Provide information to staff so they can answer customer inquiries directly themselves

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  According to the BABOK Guide, an improvement opportunity is a situation where a change to one or more aspects of the current state can provide value to stakeholders1. Among the four options, only C describes a change that can provide value by improving the operations of the business. By providing information to staff so they can answer customer inquiries directly themselves, the BA can improve customer satisfaction, reduce response time, and increase staff empowerment. Therefore, the correct answer is C. References: BABOK Guide,

• Question 80:

  You are the business analyst for your organization and you're creating a data flow diagram to show how information is input, processed, stored, and output from a system. Which element of a data flow diagram represents a process that transforms data by combining it with other data?

  A. Data flow
  B. External entities
  C. Data process D. Concatenation
  C. Data process D. Concatenation

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  The data process describes the transformation of data in some way, either combining the data, reordering the data, converting the data, filtering the data, or other such activities. B is incorrect. An external entity is a source or destination of data. It is represented as a labeled rectangle. A is incorrect. Data flow identifies where data is being moved between a data process and an external entity, a data store or another data process. D is incorrect. Concatenation isn't a valid component of a data flow diagram so this choice is not valid.