IIBA CCBA Online Practice Questions and Exam Preparation

IIBA CCBA Online Questions & Answers

• Question 381:

  If you're a business analyst and using an event-based elicitation task, such as a requirements workshop, what can be considered as essential to establish with the participants?

  A. Cost management
  B. Deadlines
  C. Ground rules
  D. Purpose of the workshop
  C. Ground rules

  ---

  Of all the choices presented, a ground rule is the best option. Ground rules create the framework and boundary for the event. D is incorrect. The purpose of the workshop is already evident, i.e., to elicit requirements. B is incorrect. Deadlines are a major concern of the event, but may be part of the scope requirements. A is incorrect. Cost management isn't a valid answer for the requirements workshop.

• Question 382:

  A business analyst (BA) has elicited non-functional information for a system's replacement. In reviewing the elicitation results, the BA finds the number of concurrent users is a large portion of the target user group, which seems high. How should the BA proceed?

  A. Observe a user performing the task to determine the length of time to complete the task
  B. Document the elicitation results in the solution requirements specification then seek verification and validation in a requirements review
  C. Conduct additional stakeholder analysis to determine whether any additional user groups were overlooked
  D. Confirm elicitation results by researching the actual concurrent users on the existing system and review findings with stakeholders
  D. Confirm elicitation results by researching the actual concurrent users on the existing system and review findings with stakeholders

  ---

  The BA should confirm elicitation results by researching the actual concurrent users on the existing system and review findings with stakeholders after finding that the number of concurrent users is a large portion of the target user group, which seems high. This means that the BA should verify and validate the non-functional information for the system's replacement by comparing it with the factual data from the current system and discussing it with the stakeholders who provided it. Confirming elicitation results can help to ensure the accuracy, completeness, clarity, and consistency of the information. The other options are incorrect because: Option A is incorrect because observing a user performing the task to determine the length of time to complete the task is not an action that the BA takes after finding that the number of concurrent users is a large portion of the target user group, which seems high, but an action that the BA takes to elicit information from stakeholders by watching them perform their tasks or roles. Observing a user performing the task can help to understand how they interact with the system or solution. Option B is incorrect because documenting the elicitation results in the solution requirements specification then seeking verification and validation in a requirements review is not an action that the BA takes after finding that the number of concurrent users is a large portion of the target user group, which seems high, but an action that the BA takes to record and communicate the elicitation results to stakeholders and ensure that they meet their needs and expectations. Documenting the elicitation results in the solution requirements specification can help to define and document the features, functions, and characteristics of the system or solution. Option C is incorrect because conducting additional stakeholder analysis to determine whether any additional user groups were overlooked is not an action that the BA takes after finding that the number of concurrent users is a large portion of the target user group, which seems high, but an action that the BA takes to identify and evaluate the characteristics, needs, expectations, and influences of stakeholders. Conducting additional stakeholder analysis can help to discover and engage new or missed stakeholders.

• Question 383:

  Bonny is the business analyst for her organization and she's making a determination from which vendor the solution should be purchased. She has identified several categories to measure each vendor's overall performance and solution. cost, schedule, experience, certification, references, and years in business. For each category, she has identified scores the vendor may earn; for example, cost is worth 25 points, schedule is worth up to 20 points, and years in business is worth up to ten points. The vendor who gets the most points in the assessment will win the contract. What is Bonny using in this scenario?

  A. Scoring model
  B. Vendor profile assessment scale
  C. Weighted scoring model
  D. Screening system
  C. Weighted scoring model

  ---

  This is an example of a weighted scoring model; as some categories are more valued than others, they carry more weight in the decision. D is incorrect. A screening system is a method to "screen out" a vendor from selection. A is incorrect. A scoring model is almost correct, but this usually has a uniform score for each category, rather than weighted values for each category. B is incorrect. This isn't a valid term for this QUESTION so this choice is not correct.

• Question 384:

  You are the business analyst for your organization. You are identifying new opportunities to improve upon your existing web services. Management is open to new opportunities as long as the changes do not take more than 60 days to implement. What type of a factor does the 60-day implementation represent?

  A. Schedule constraint
  B. Business constraint
  C. Technical constraint
  D. Assumption
  B. Business constraint

  ---

  A time limit, budget limit, limit on the number of resources, and other organizational restrictions are business constraints. C is incorrect. A technical constraint describes the architectural decisions concerning hardware, software, platforms, and interoperability with the enterprise architecture. D is incorrect. An assumption is something that's believed to be true, but it hasn't yet been proven to be true. A is incorrect. A schedule constraint is tempting, but this is not a valid term for business analysis. Constraints on the time limit are just part of the business constraint.

• Question 385:

  The task of verifying requirements is used to ensure that the requirements are ready for formal review and validation by the customers and for what other purpose?

  A. For defining the specifications for the desired future state based on the solution
  B. For gaining approval of chartering the project
  C. For defining the information to allow additional work to be performed
  D. For gaining approval of cost and schedule
  C. For defining the information to allow additional work to be performed

  ---

  Requirement's verification allows the business analyst and key stakeholders to define any additional information that will allow any additional work to be performed. In other words, once the current requirements are approved, the tasks may continue forward based on what's been analyzed so far. Answer D is incorrect. Gaining approval of the cost and schedule is not an accurate answer. Answer B is incorrect. Chartering a project isn't the best answer for this QUESTION. Answer A is incorrect. The requirements comprise the solution scope for the business need, so this isn't the best answer for the QUESTION.

• Question 386:

  Bradley is working with the business analyst Marsha to prioritize requirements for their organization. Marsha insists that the requirements be ranked on the cost-benefits analysis of the relative value to the organization. What type of prioritization approach does Marsha want to use in this scenario?

  A. Likelihood of success
  B. Business value
  C. Urgency
  D. CBR Ratio
  D. CBR Ratio

  ---

  Marsha wants to utilize the business value of the requirements using a cost-benefit analysis of each requirement. The requirements with the higher value are most important. Answer A is incorrect. This is not a valid approach to be used in this scenario. Answer D is incorrect. There is not a basis for prioritization called the CBR ratio; this is not a valid choice. Answer C is incorrect. Urgency prioritizes requirements based on time sensitivity.

• Question 387:

  Henry and Fred are working together on business analysis duties for the implementation of new software. Henry, the business analyst, tells Fred that they should take the current measurement of productivity, and then measure again after the solution has been implemented. This benchmarking approach will allow Henry and Fred to see the real effect of the solution on the business need. What term is assigned to this measurement?

  A. Post implementation factor
  B. Yield
  C. Key performance indicators
  D. S-Curve
  C. Key performance indicators

  ---

  The measurements are known as key performance indicators. It's an approach for measuring how well the solution has affected the organization. Answer D is incorrect. The S-curve describes the direction of elements over time, such as time and cost, in a typical business analysis activity or in a project. Answer B is incorrect. The yield is the output of the effort. Answer A is incorrect. It is not a business analysis term so this choice is incorrect.

• Question 388:

  The business analysis deliverables went through a formal performance review process. The performance report stated that changes to the business analysis approach must be made in order to maximize the project's chances of success. Who must be consulted regarding these changes before they are implemented in this project?

  A. The project manager
  B. The lead developer
  C. The enterprise architect
  D. The subject matter expert
  A. The project manager

  ---

  The project manager must be consulted regarding the changes to the business analysis approach before they are implemented in this project. The project manager is responsible for planning, executing, monitoring, controlling, and closing the project activities within the constraints of scope, time, cost, quality, resources, and risk. The project manager also coordinates with other roles such as business analysts, developers, testers, sponsors, and end users. Therefore, any changes to the business analysis approach must be discussed with the project manager to ensure alignment with the project objectives and plan. References: : Project Manager Role : Project Manager Responsibilities

• Question 389:

  When a business analyst completes the elicitation process, she will create four outputs. Which one of the following is an output of the elicitation process?

  A. Requirements management plan
  B. Resource identification
  C. Stakeholder Concerns
  D. Solution scope
  C. Stakeholder Concerns

  ---

  Following are the outputs of the elicitation process: Stakeholder Concerns Elicitation Results Schedule Resources Supporting Materials

• Question 390:

  The Chief Executive Officer (CEO) is concerned about how two client bases are going to be integrated and serviced in the newly formed company after a merger. A project has been initiated to implement a Customer Relationship Management (CRM) system for the new company that will contain the client information from both companies. What must the business analyst (BA) do to address the concerns of the CEO?

  A. Demonstrate the functionality of the new CRM
  B. Reuse requirements models from each company
  C. Ensure all regulatory requirements are documented
  D. Create merged viewpoints of the requirements
  D. Create merged viewpoints of the requirements

  ---

  The BA must create merged viewpoints of the requirements to address the concerns of the CEO. This is because a merged viewpoint is a way of combining the perspectives of different stakeholders into a coherent and consistent set of requirements. A merged viewpoint can help to resolve conflicts, identify gaps, and ensure alignment among the stakeholders. Creating merged viewpoints can also help to integrate and service the two client bases in the newly formed company after a merger. The other options are not sufficient or relevant to address the CEO's concerns. References: BABOK Guide, section 4.3.2: Validate Requirements CCBA Practice Test,